Greenactive 

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Rated 5 out of 5 stars

I was vacationing in London when we met Green Active reps at a Farmer's Market. They were very friendly and let us sample the CBD gummy worms. They spent time talking with my daughter and answering ou... See more

Rated 5 out of 5 stars

I came across Green Active, several months ago in the market casually and was advised by the gentleman and what would be best for me. I am a chronic over thinker and usually have trouble sleep... See more

Rated 5 out of 5 stars

There are hundreds of cbd products out there and was unsure which one to try. Green active had a stall at spitafields they were so informative and really took the time to explain things in depth…5 sta... See more

Rated 5 out of 5 stars

I first came across the Green Active range during a visit to Spitalfields market in May 2022. I love the gummy worms and have since placed a couple of repeat orders from the website and each time the... See more

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

Green Active is a CBD brand built from something completely different - principles. We exist solely to provide increased wellbeing to those around us.


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(93)

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Rated 5 out of 5 stars

I was vacationing in London when we met…

I was vacationing in London when we met Green Active reps at a Farmer's Market. They were very friendly and let us sample the CBD gummy worms. They spent time talking with my daughter and answering our questions. When we got home we ordered the gummy worms on line. Wonderful product and love they are organic, as well. Helps with my anxiety. I have shared them with my other family members for pain relief. Now I am ordering for several other members in my family. Thank you Green Active!!

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

I bought some CBD oil spontaneously…

I bought some CBD oil spontaneously when I came across Green Active in Spitalfields. I’m now on my third bottle! Lovely customer service and advice from the stall. I am sleeping better, my chatty mind is switched off from when I go to sleep to when I wake up in the morning. No 3am wake ups anymore. Highly recommend this oil.

November 26, 2022
Unprompted review
Rated 1 out of 5 stars

Not very "active"

Not very "active", but you asked me to leave a review, so I will. I bought a pot of the high strength CBD gummies, the most expensive one on their menu, as a gift for my mother, upon receipt she counted only 21/25. Which is shocking. Also, this company provided me with a lifetime SUPPORT discount, when in fact, it's not much of a discount at all, as they sell the same product for £40 at Spitalfields market. Yet, with the discount online, it still costs £42.50. Hmmmmm. A highly questionable experience. I raised this compliant twice via their message section on their website, and no one can even be bothered to even acknowledge my request, hence the poor review. Shameful really, as these guys do have good product, they're just unreliable and clearly don't care about their customers.

November 3, 2022
Unprompted review
Greenactive logo

Reply from Greenactive

Hello,

Firstly let me apologise from the core of who we are for your experience with us. We are a family run business that devotes everything to helping and supporting our customers and I am devastated that this has been your experience with us.



I am going to respond fully to your review below and please be assured we owe you so much more.



We decided to offer a lifetime discount to all of our customers to say thank you for choosing to shop with us. As far as we know we are the only CBD company that does this.



Your order was for the 50mg gummy bears which retail at £46.99. With the discount applied this brings the price to £39.94 (inline with our Spitalfields price).



We then charge £2.95 for postage and packing. Our total postage and packing cost is actually £5.64 for every order but we absorb as much of that as we can to make it better for customers.



We reduce our prices at Spitalfileds to reflect the lower costs of us operating there (no need to ship).

As a company that reflects the beliefs of its founders, we believe people should have access to CBD at the best possible price. We have had many price increases this year in our supply chain but we haven’t reflected this in our retail prices to try and support everyone as best we can.



We found out on the 27th of October that our contact page hadn’t been delivering messages to us (one of our regular customers let us know luckily!) we looked into it straight away and confirmed it as working after a few tweaks but it looks like the same issue has come up again. I’m really sorry that you haven’t managed to reach us through this medium - as a minimum you should be able to contact us in this way.



Receiving 21 gummies in a tub instead of 25 is COMPLETELY unacceptable and we need to look into this batch to see if the problem has been repeated.

I know that your impression of us has been tarnished through your experience (rightfully so! I would think this too if I was dealing with a company), however if we had managed to chat about this we would have made it right immediately (I know this is easy to say now, but we have other reviews that show how we have resolved other issues).



The positive here is that you like our products! I’m glad that you’ve got relief with them but it’s not acceptable without the customer support and interaction we provide everyone else.



Could you drop us an email on info@greenactive.co.uk so we can correct your order issue.



This might be an unconventional response to a review, speaking from a personal perspective, but we take things like this very personally as we built this business based on who we are and how we’d like to positively impact peoples lives. Once again I want to say that I agree with your rating and your experience with us is wholly unacceptable.



Warmest Regards



Jo

Rated 5 out of 5 stars

I came across Green Active

I came across Green Active, several months ago in the market casually and was advised by the gentleman and what would be best for me.

I am a chronic over thinker and usually have trouble sleeping, 2 medium strength gummies bears helped solved that issue.

CBD is very different to HTC as I’m not a smoker, so this helps me remain calm without losing focus, which is key aspect.

Many Thanks

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

There are hundreds of cbd products out…

There are hundreds of cbd products out there and was unsure which one to try. Green active had a stall at spitafields they were so informative and really took the time to explain things in depth…5 star customer service and great product, has really helped with my anxiety and getting a really good nights sleep. Have been recommending them to my friends family and clients …fabulous product!!!

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

FAULTLESS, staff and product

Like Many here, i first came across the brand at Spitalfields Market, the lady running the stall that day was brilliant, not just knowing her product, she provided a mini consultation to make sure we narrowed down the right product for me. I ended up buying on line, sadly during the postal strikes and my original order got lost, BUT once i let them know the situation the care and attention to fix the issue was 2nd to none, i cant recommend the company and staff highly enough. Now, the product, ive tried many other brands before, some good, some ok, and mainly awful, Green active in short is like WD40 for the mind and body, the product (in my case 2400mg Citrus) has been a revelation, having experienced side effects from other brands mainly queasiness, i did approach with caution however Green active not only works, with no side effects, the use of coconut oil and nice flavorings means it doesn't feel like a punishment to take, Green Active, thank you, you'll be seeing me again

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing product that works!!!

I came across Green Active at Hampton Court Food Festival and purchased the CND Oil1200mg Natural. I work in NHS and need sleep and this product isworking amazingly for me.

The support given by the staff is amazing and they are very helpful and approachable.

October 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Came across Green Active on social media. I messaged them with some questions and they went out of their way to help. The oil arrived within 2 days, and is helping plus it tastes great. Their aftercare service is excellent too. I would definitely recommend Green Active.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

I first came across the Green Active…

I first came across the Green Active range during a visit to Spitalfields market in May 2022. I love the gummy worms and have since placed a couple of repeat orders from the website and each time the order arrived within a day or two of being placed. I usually take 1-2 25mg gummy worms an hour or so before bedtime and have found them 💯 effective in helping me sleep. Would definitely recommend the Green Active range.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic products and customer service

Fantastic customer service, Mel and Jo and incredibly helpful and supportive.
Super fast delivery and great CBD products. I’m using the 50mg gummies and they are the best CBD product I’ve found on the market. Highly recommend on all levels!

July 31, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 product and service

These are by far the best gummies I’ve found, both the product and the customer service is brilliant. At the market they were great, really helpful and friendly. I’ve also ordered online before and it’s always come really quick. Would absolutely recommend

July 3, 2022
Unprompted review
Rated 5 out of 5 stars

I stumbled upon greenactive when…

I stumbled upon greenactive when wondering through spitalfeild market.
I was already using CBD oil but found the taste and douse wasn’t working for me. Mel was so knowledgeable and helpful with all my queries. And has continued to be after purchase. I have now bought 3 times through greenactive. The quality, variety and customers service has been amazing . Thank you

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

Feel like a new person!

I have tried many other, stronger CBD oils, and didn’t get the relief I have from green active CBD 2400mg oil. I have MS, so I struggle with sleep and my MS symptoms worsen when I don’t get enough sleep. Two sprays an hour before bed and I fall asleep so much easier, wake up a lot less often than I used to. I have just reached the end of my second bottle and have placed a third order- and another bottle for my friend who suffers with insomnia and tried my oil a few times and was quickly converted! The customer service is excellent, Jo and Mel are on the ball and really look after their customers. I highly recommend Green Active, it really has changed my life!

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

The gummy worms that turned !

The gummy worms that turned us into advocates for cbd. It’s been a stressful time in so many ways for so many, throw in the added worries of academic studies and sleep can be hard to find, The gummy worms are a wonderful way to go gently to sleep. Thank you Green Active for creating and supplying them so promptly!

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

A life changing product

A life changing product. First found Greenactive at the Barnes Food Fair last year and never felt pressured to buy or like it was a sales pitch. Since then, I have regularly bought the strong oil in neutral and have found this to be incredibly helpful for not just sleep but for anxiety too.

With a market completely saturated by CBD brands which I initially found hard to navigate, Greenactive’s products come through with what they promise.

May 28, 2022
Unprompted review
Rated 5 out of 5 stars

|Best tasting CBD makes me want to eat them all the time

I've always had problems falling asleep and over the years I've tried different CBD products. I've never really felt the benefits because I've not taken it on a consistent basis. I've been taking the gummy worms from Greenactive for a few months now. They're the best tasting CBD product I've ever had. I started by taking half a gummy every night for a week and didn't feel too much difference so I upped my dosage to one gummy. A week of having one gummy every night and also fixing my sleep position has changed everything. I also now do a visualization when I'm in bed and I can say that in the last 6 months I've only had 2 bad nights of sleep. I fall asleep within 20 minutes when before it could take me between an hour or two. I'm a customer for life!

May 10, 2022
Unprompted review

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