Greenfield Collection Reviews 

543
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

This backpack picnic hamper is just perfect, so high quality and well designed. I bought it for my husband for Father’s Day, such a perfect present, he loved it. The only minor inconvenience was the... See more

Rated 1 out of 5 stars

Ordered 4 ite.s ( Purleck Willow Picnic Baskets ). One arrived broken...I have tried for a week to make contact with Greenfield collection regarding the broken items in the picnic basket ( £50 )...... See more

Rated 1 out of 5 stars

The package was shipped DHL and we still have not received as it has been held up by DHL sighting customs fees. However, we have been quoted three different fees with no documentation! We are still... See more

Rated 5 out of 5 stars

Delivered on time and a good product bought as a replacement because while the outer wears very well the inner lining is not so great.Pity it couldn't be made with a removable inner sleeve that could... See more

Company details

  1. Outdoor Furniture Store

Information provided by various external sources

Our goal is to offer our customers an unprecedented choice of high quality wicker baskets, backpacks and related products with 24 hour dispatch, low cost delivery and unbeatable prices.


Contact info

4.0

Great

TrustScore 4 out of 5

543 reviews

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4.0

All reviews

(543)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality, very reasonable prices and super speedy shipping. Would order from here again, though I stumbled across their website from google.

September 27, 2022
Rated 1 out of 5 stars

Customer service non existent when you have an issue!

Updated review: I have reduced the rating for this company from a 5 to a 1. This is because the flask received in October 2022 has now failed; holes have appeared in the lining making it unusable. I have contacted the company via email, submitted an enquiry form, attempted to phone and contacted them over Facebook to seek a replacement item and NO ONE has responded despite multiple attempts. This item was bought as a gift and I am extremely disappointed that it seems to be style over substance and the customer service and ability to claim on warranty is non existent! I would not buy from this company again and would certainly not recommend. A stark contrast to my first impression sadly!

Very pleased with the quality of the deluxe flask and mug picnic set. Beautifully designed and finished to a high standard. Bought as a gift - the recipients were thrilled with it. Excellent customer service, fast delivery with updates on your order throughout.

October 12, 2022
Rated 5 out of 5 stars

The recipients were very happy with the…

The recipients were very happy with the picnic rucksack and the delivery was spot on. My only complaint is that there were no gift options so I couldn’t even include a note to say who the gift was from and I obviously didn’t want the receipt to be included. I expect many customers are sending these as gifts so I don’t understand why there are no gift options.

September 28, 2022
Rated 5 out of 5 stars

Excellent company

Excellent company, an item wasn't included originally, they couldn't have acted any quicker in resolving the order and their communications were exemplary. C HOWARD

August 12, 2022
Rated 5 out of 5 stars

Fabulous

We have a wine cooler & picnic hamper, both fantastic products & everyone who sees them wants them - buy you own they're mine!! 😃 Highly recommended.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

A glowing recommendation from a repeat purchaser!

I have purchased both the super deluxe duo wine cooler and the deluxe picnic backpack for 4 with a matching blanket. I love this product so much, not only does it excel at its intended use by keeping its contents cool, it is is also beautifully made and is a perfect way to enjoy the summer time with your friends or family! I would always recommend The Greenfield Collection for picnic accessories!

August 17, 2022
Unprompted review
Rated 1 out of 5 stars

Happy…. But made in China!

I am happy with the product, however it’s made in China and find the use of the Union flag misleading and mis representative of its origins. I do t like buying Chinese goods and will be looking to sell it as would rather have a British made product.

August 16, 2022

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