I had an order problem that was addressed quickly. Rancid product. However, return email is offline and no response through the phone. I had to leave a message in under 5 seconds or I’m cut off! I’m... See more
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Green gruff is totally lacking in customer service. Contacted the company three separate times, twice via phone at their toll free number. Left a voicemail, third through email. Had a concern on two s... See more
Found this product at a local dispensary and tried them out for my elderly pup who is struggling with anxiety related to pain and dementia. Seems to help him sleep better at night and he’s not so grow... See more
Company replied
I recently tried the Green Gruff Relax and Calming Dog Treats for my dogs, and I was quite disappointed. Despite the claims of promoting relaxation, I didn't notice any calming effects on my pups. The... See more
Company details
Written by the company
All-natural, organic, delicious supplements for your dog's health and wellness.
Contact info
2234 North Federal Hwy Suite 1176, 33431, Boca Raton, United States
- 1(888) 621-5565
- info@greengruff.com
- greengruff.com
2.4
Poor
101 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Green Gruff- “Soothe Skin & Coat”
Green Gruff has SAVED my puppy dog! Of course I have a dog whose allergic to everything! Very itchy, red and irritated skin! Dandruff too! I purchased the “soothe skin and coat” chews! Let me tell ya, LIFE CHANGING!! He doesn’t itch, he doesn’t scratch himself raw!! He loves them, and I love that there is this product for my sweet Andro!! Thank you Green Gruff!! You have a forever customer!!
DEFINITELY RECOMMENDED!!! 🙏
February 27, 2022
Reply from Green Gruff
Jessica,
Thank you so much for your review! We're so glad to hear that Soothe is making sweet Andro's life better! We're grateful for your loyalty and are proud to welcome you and Andro to the Green Gruff Family.
Greengruff is grrrrrrrreeeaaattt!!
Greengruff is grrrrrrrreeeaaattt!!! My dogs love it and it loves them. We could never figure out what was causing their skin irritation and spin issues. Then their groomer said to try cbd's. So after doing some detailed research we found Greenguff. It has been amazing. No more skin yeast problems, and no more spin issues. My cocker enjoys the great outdoors again, and my little buddy dachshund runs and jumps again like a puppy! Thank you Greenguff!!!
February 25, 2022
Reply from Green Gruff
Sherry,
Thank you so much for your enthusiastic review! We take pride in our nutritious & delicious formula and are elated to hear that Green Gruff is helping your dogs live happier, healthier lives! Welcome to the Green Gruff Family!
Unbelievably quick,efficient service
February 15, 2022
Reply from Green Gruff
Amanda,
Thanks so much for your review! We're proud of our products and services and are so glad to hear about your excellent customer experience. Thanks for being a loyal member of the Green Gruff Family!
Reply from Green Gruff
Nicholas,
Thank you so much for your review -- we're so glad that Green Gruff helps your dogs live a better life! Thanks for being a part of the Green Gruff Family.
These chews have helped to calm my high…
These chews have helped to calm my high stress dog. We have been to the vet several times and tried different options and this one seems to work the best. My dog loves the little chews and takes them with no issues!
February 7, 2022
Reply from Green Gruff
LJ,
Thank you so much for your review! Nothing makes us happier than hearing that a dog loves our chews and that they help! Thanks for being a part of the Green Gruff Family!
This company is top grade in service
This company is top grade in service. The products we ordered seem to have improved the well being of our beloved canine son, so grateful.
February 4, 2022
Reply from Green Gruff
Mark,
Thank you so much for your review! We are so proud of our products and service and are so glad to hear our supplements are improving your dog's life. We're grateful for your loyalty.
Great customer service!
January 31, 2022
Reply from Green Gruff
Marianne,
Thank you so much for your review! We take pride in our products and services and are so glad to hear about your fantastic customer experience. Thanks for being a part of the Green Gruff Family!
I use both the relax and ease
I use both the relax and ease. Different products for different dogs needs. I find the company's products to be consistent and shipped very efficiently.
January 27, 2022
Reply from Green Gruff
Michelle,
Thank you so much for your review! Every dog is unique and we're so glad that Relax and Ease are addressing your dogs' needs. Thank you for your loyalty - we're so grateful that you're a part of our Green Gruff Family!
I am very happy with the products that…
I am very happy with the products that I purchased as well as the customer service I received. I will definitely be purchasing again.
January 24, 2022
Reply from Green Gruff
Stacy,
Thank you so much for your kind review! We're so glad to hear that you've had a great experience with our products and service. Welcome to the Green Gruff Family!
I really like the RELAX tablets for my…
I really like the RELAX tablets for my sweet dogs. They like them too!
January 18, 2022
Reply from Green Gruff
Vicki,
Thank you so much for your review! We're so glad to hear that you and your dogs love Relax! Thanks for being a part of the Green Gruff Family. #GruffLove
These are so helpful for my 17 year old…
These are so helpful for my 17 year old Llaso Apso.
January 12, 2022
Reply from Green Gruff
Mary,
Thank you so much for your review. We're grateful to hear that our supplements are helping your dog live a better life. Thank you for being a part of the Green Gruff Family. #GruffLove
I've had my old dog on Green Gruff Ease…
I've had my old dog on Green Gruff Ease for several months now and the improvement in her health has been dramatic. Since day one of his adoption, my younger dog has had skin issues and a tendency to scratch a lot that has been partially addressed by a prescription med (after trying darn near everything available). I've started him on Green Gruff Soothe and have seen some improvement as we near the end of the first bottle. He's scratching less and is now able to tolerate wearing his collar. I'm convinced that these are excellent products and I intend to be a loyal repeat customer.
January 4, 2022
Reply from Green Gruff
Kathy,
Thank you so much for your feedback. We're so glad to hear that Ease and Soothe are making a difference in your dogs' lives. We're grateful for your loyalty and are thrilled that you're a part of our Green Gruff Family! #GruffLove
I have two dogs
I have two dogs. Squirt, a Snorkie, loves it but Boodle, a Bichon Poodle, won't touch it and he is the one that needs it, he'll be 16 in March.
I did try breaking it up in his dry food and also covering it in peanut butter.
After 3 days he was vomiting and it just did not sit well with his stomach. My neighbor's dog loves it and it has helped his dog. So I think it is a good product you just need to try it for your dog and see if they can tolerate it.
December 30, 2021
Reply from Green Gruff
Jan,
Thank you for trying Green Gruff. It takes some dogs a few tries to acclimate to the new flavors of the healthy ingredients in our chews. We recommend breaking the chews apart and mixing them into Boodle's food for a few days to help him get used to the new flavors. Then, try feeding them to Boodle on their own. We also recommend covering the chews in peanut butter, or some other safe alternative that Boodle loves, and giving them to Boodle for a few days to help him get used to the flavors, and then offering the chews to Boodle on their own.
Let us know if this helps!
My dog will eat ANYTHING
My dog will eat ANYTHING. She will not eat these! When I opened the jar, the smell was disgusting. $40 in trash.
December 30, 2021
Reply from Green Gruff
Annie,
Thanks for trying Green Gruff. We never like to hear that a dog didn't like our chews. We'd like to give you a refund - please email us at info@greengruff.com so we can make this right.
For some dogs it takes few tries to acclimate to the new flavors and healthy ingredients in our chews. To help dogs adjust, we recommend breaking up the chews and mixing them into their food for a few days and then eventually reintroducing them on their own.
My dog takes Ease Joint & Hip with CBD…
My dog takes Ease Joint & Hip with CBD we ran out and had trouble finding it so I call the company and ordered them not only that they were running a sale the lady I talked was so helpful. I will also add this product has helped my dogs mobility so much and when I ran out I could see a big difference in her.
December 22, 2021
Reply from Green Gruff
Debra,
Nothing makes us happier than hearing that our supplements made a difference in a dog's life. Thank you for telling us about your experience with our chews. We're so grateful that you're a part of the Green Gruff Family! #GruffLove
Great product
Great product. My dog loves these chews and she is the pickiest dog ever!
December 18, 2021
Reply from Green Gruff
Hi Suzanne,
We're thrilled to hear that your dog loves our chews! Thanks for dropping us a review! #GruffLove
Wonderful supplements
Wonderful supplements! We get the one with c b d and my dog has gone from asking for my help every time to get up on the couch to only a small percentage of the time and usually only late in the day the same time my arthritis really bothers me. First time in the morning both of us are really stiff, comes with the territory but definitely a marked improvement
December 12, 2021
Reply from Green Gruff
Melissa,
Thank you so much for your review!!
We are so glad to hear that our supplements are helping your dog be more mobile and live a happier life.
Thank you for being a member of the Green Gruff Family!
#GruffLove
Very nice, quick and thorough responses
They're very nice and quick to respond to e-mails with thorough information. It just take too longo to receive the products sometimes (15 days on non holiday season).
December 10, 2021
Reply from Green Gruff
Francine,
Thank you so much for your positive review! We're so glad to hear that you're satisfied with our product and customer service.
We apologize for the delays in delivery time. We recommend checking out our store locator to see if there are any stores near you that carry the products you're looking for.
Product works very well
November 23, 2021
Reply from Green Gruff
Shawntel,
We're thrilled to hear that our supplements are helping your dog live a happier life! Thank you for your review!
Very helpful very quick and reliable…
Very helpful very quick and reliable service will definitely buy again! Thank you so much
November 17, 2021
Reply from Green Gruff
Meggan,
We're thrilled to hear that you've had such a positive experience with our product and services! It is our pleasure. Thank you for being a part of the Green Gruff family! #GruffLove
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