Carl was very accommodating, made the process very easy and was caring in his approach to dealing with us. I would have given 5 stars as opposed to 4 although the car didn't come with a spare tyre or... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Clare without an I saved the day. the score would have been a lot lower if she hadn’t done her job and others so well. She mopped up for others and was honest in her position in the branch. Hopefully... See more
Company replied
I was well looked after arriving having done most of the discussions by phone. The price of the car was classed as good on Auto Trader and my part exchange was good. As I live just over 2 hours from... See more
Company replied
Greenhous respond to phone calls and emails. They also make an effort to work with the customer to meet their needs. I was impressed with the level of customer service.
Company replied
Company details
Written by the company
Greenhous are one of the top 100 UK automotive dealer groups, offering new & used vehicles, servicing and parts. Based in Shropshire with sites across the nation we have established ourselves as a trusted name in the automotive industry. At Greenhous, we understand that finding the perfect vehicle is important to you. Our experienced staff members are here to aid you every step of the way. They possess in-depth knowledge of our vehicles and services and can provide valuable guidance to help you make an informed decision. We take pride in delivering exceptional customer service and creating a positive buying experience for our customers. We strive to maintain high standards of quality, so you can drive away with confidence. Our commitment to customer satisfaction extends beyond the purchase. We have state-of-the-art service centres staffed by skilled technicians who can handle all your vehicle's maintenance and repair needs. Whether it's routine maintenance, warranty work, or unexpected repairs, our team is here to ensure your vehicle stays in top condition.
Contact info
United Kingdom
- greenhous.co.uk
4.2
Great
648 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Professionalism Personified
Ed was professional from start to finish. Very helpful and accommodating throughout.
July 17, 2024
Reply from Greenhous
Hello Clive,
Thank you for taking the time to write us this review as we greatly appreciate your feedback, and we will make sure to pass your comments to Ed too. Please don't hesitate to reach out fi there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
New car 🚗
Looking to upgrade my car, Tom at nissan was ferry helpful, honest, and patient with answering my questions and test driving 🚗.
July 9, 2024
Reply from Greenhous
Hello,
We gratefully appreciate the time you have taken to write us this review as we value all customer feedback. We will also make sure to pass your kind comments to Tom too. Please don't hesitate to reach out if there is anything further that we can help you with.
Kind regards,
The Team at Greenhous Nissan
Happy with everything
Service & MOT carried out, courtesy car supplied and video of work done whilst being serviced was provided. What more could you ask for.
July 16, 2024
Reply from Greenhous
Hello Jackie,
We would like to thank you for taking the time to write us this review as we greatly appreciate all customer feedback. Please don't hesitate to reach out to us if there is anything further we can help you with.
Kind regards,
The Team at Greenhous Shrewsbury
Reply from Greenhous
Hello Mr Haydon,
We would like to thank you for the time that you have taken to write us this review as we greatly appreciate all customer feedback. We are pleased to hear of the excellent service that you received too. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
I recently purchased a car and Ed who I…
I recently purchased a car and Ed who I couldnt recommend highly enough was very helpful and considerate. There was no pressure and there was a wide range of stock available to choose from. I made a purchase and am very pleased with the quality of my new car and the price I paid was fair. Nothing was to much trouble and all the staff were very welcoming. My experience of purchasing a car was very positive and I will definitely be retuning in the future.
June 25, 2024
Reply from Greenhous
Hello Clare,
We greatly appreciate the time that you have taken to write us this review as your feedback is highly important to us. We are pleased to hear of the great service you received from Ed and the team, and we will make sure to pass your kind comments to them. Please don't hesitate to reach out if there is anything further that we can help you with.
Kind regards,
The Team at Greenhous Shrewsbury
Good service
July 10, 2024
Reply from Greenhous
Hello Mike,
Thank you for leaving us this 5-star review as your feedback is highly important to us. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Bit petty with petrol
July 2, 2024
Reply from Greenhous
Hello Muriel,
Thank you for taking the time to leave us this review. We appreciate your honesty and value all customer feedback. We will make sure to pass on your feedback to the relevant teams. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous
My used car experience.
Excellent company to deal with. No hassle and very pleasant staff.
I'm happy to recommend this dealership.
July 3, 2024
Reply from Greenhous
Hello Alan,
We would like to thank you for taking the time to write us this review as your feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Dealt with by very polite staff and my…
Dealt with by very polite staff and my car was done on rime
July 5, 2024
Reply from Greenhous
Hello Mrs Dorricott,
We would like to thank you for taking the time to write us this five star review as your feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Good engagement with sales staff at…
Good engagement with sales staff at first visit. Honest valuation of trade in. Small outstanding issues deal with efficiency (although programming new key fob took an extraordinarily long time).
June 7, 2024
Reply from Greenhous
Hello Richard,
Thank you for taking the time to write us this review as we appreciate all customer feedback. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Reply from Greenhous
Hello,
Thank you for taking the time to write us this 5-star review, as we appreciate all customer feedback and are glad to hear our staff were helpful. Please let us know if there is anything further that we can help you with.
Kind regards,
The Team at Greenhous Shrewsbury
Very welcoming
Very welcoming , No pushy sales person.
So far so good only had car a week so can't comment about after care.
July 3, 2024
Reply from Greenhous
Hello Mr Ellis,
We are pleased to hear that you had a positive experience with our team, and greatly appreciate you taking the time to write us this review. Please don't hesitate to reach out of there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Lovely experience always happy to…
Lovely experience always happy to answer your calls and up on arrival they make you so welcoming this will be simons second upgrade 😀
June 25, 2024
Reply from Greenhous
Hello Pauline,
We would like to thank you for the time that you have taken to write us this 5-star review, as we greatly appreciate all customer feedback. We are also pleased to hear of your lovely experience. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Quality service carried out.
Quality service carried out to time by competent technician.
July 2, 2024
Reply from Greenhous
Hello,
We would like to thank you for the time that you have taken to write us this 5-star review as your feedback is incredibly important to us. Please don't hesitate to reach out if there is anything further that we can help you with.
Kind regards,
The Team at Greenhous Nissan
Good service
Very helpful service provided.Courtesy car provided which was so useful.We were contacted as soon as the car was ready to collect.
July 2, 2024
Reply from Greenhous
Hello Jane,
We greatly appreciate the time that you have taken to write us this 5-star review as all customer feedback is highly important to us. Please don't hesitate to contact us if there is anything further that we can help you with.
Kind regards,
The Team at Greenhous Shrewsbury
The experience of buying a car was…
The experience of buying a car was helped by Katie being very helpful and explaining everything.I am very pleased with my car and impressed by how helpful Katie was especially ringing to see how I am getting on.I am pleased with my car and enjoying driving it so Thank you
June 29, 2024
Reply from Greenhous
Hello Ann,
We greatly appreciate the time that you have taken to write us this review, as your feedback is highly important to us. We will make sure to pass your kind comments to Katie and the team too. Please don't hesitate to reach out if there is anything further that we can help you with.
Kind regards,
The Team at Greenhous Nissan
Everything done well whilst I waited
Everything done well whilst I waited. Seemed to be a bit of a delay in signing off the paperwork, so I could have got away earlier. Not a big problem.
June 29, 2024
Reply from Greenhous
Hello Dave,
Thank you for taking the time to write us this review, as we appreciate all customer feedback and will make sure to pass your comments to the team too. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Faults identified and repairs carried…
Faults identified and repairs carried out. Perfect.
June 28, 2024
Reply from Greenhous
Hello Mr McCarthy,
We greatly appreciate you taking the time to write us this review as your feedback is incredibly important to us. Please don't hesitate to get in contact if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Courteous and informative showroom…
Courteous and informative showroom staff.
Useful video report on vehicle check
June 27, 2024
Reply from Greenhous
Hello Mr Jones,
We would like to thank you for taking the time to write us this review as we greatly appreciate all customer feedback. Please don't hesitate to reach out if there is anything further that we can help you with.
Kind regards,
The Team at Greenhous Nissan
Carl who was our sales person was great…
Carl who was our sales person was great went threw everything we needed
June 11, 2024
Reply from Greenhous
Hello Mr Austin,
We greatly appreciate you taking the time to write us this review as all customer feedback is highly important to us. We will make sure to pass your kind comments to Carl too. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
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