Carl was very accommodating, made the process very easy and was caring in his approach to dealing with us. I would have given 5 stars as opposed to 4 although the car didn't come with a spare tyre or... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Clare without an I saved the day. the score would have been a lot lower if she hadn’t done her job and others so well. She mopped up for others and was honest in her position in the branch. Hopefully... See more
Company replied
I was well looked after arriving having done most of the discussions by phone. The price of the car was classed as good on Auto Trader and my part exchange was good. As I live just over 2 hours from... See more
Company replied
Greenhous respond to phone calls and emails. They also make an effort to work with the customer to meet their needs. I was impressed with the level of customer service.
Company replied
Company details
Written by the company
Greenhous are one of the top 100 UK automotive dealer groups, offering new & used vehicles, servicing and parts. Based in Shropshire with sites across the nation we have established ourselves as a trusted name in the automotive industry. At Greenhous, we understand that finding the perfect vehicle is important to you. Our experienced staff members are here to aid you every step of the way. They possess in-depth knowledge of our vehicles and services and can provide valuable guidance to help you make an informed decision. We take pride in delivering exceptional customer service and creating a positive buying experience for our customers. We strive to maintain high standards of quality, so you can drive away with confidence. Our commitment to customer satisfaction extends beyond the purchase. We have state-of-the-art service centres staffed by skilled technicians who can handle all your vehicle's maintenance and repair needs. Whether it's routine maintenance, warranty work, or unexpected repairs, our team is here to ensure your vehicle stays in top condition.
Contact info
United Kingdom
- greenhous.co.uk
4.2
Great
648 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 week
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Reply from Greenhous
Hello,
Thank you for taking the time to leave us this review as your feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further, we can help you with.
Kind regards,
The Team at Greenhous Shrewsbury
Reply from Greenhous
Hello Mrs Smith,
Thank you for taking the time to leave us this review as your feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further, we can help you with.
Kind regards,
The Team at Greenhous Shrewsbury
Bought brand new car last week
Bought brand new car last week, fast and easy process. just a heads up when you buy a new 25 plate you get no welcome package no gifts, flowers etc nothing if you buy the new car, just get a handshake. other than that pretty straight forward n easy but thought i would’ve got a little thanks gift with this car, especially driving 5.30 hours to pick it up. couldn’t fault anything else, thanks tom 👍🏼
April 28, 2025
Unprompted review
Reply from Greenhous
Hello Evan,
Thank you for taking the time to leave us this review as your feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further, we can help you with.
Kind regards,
The Team at Greenhous Shrewsbury
Helpful sales staff
Helpful sales staff.
Had a small issue after I had picked up my vehicle. The service team were excellent in resolving the issue.
March 27, 2025
Reply from Greenhous
Hello Richard,
Thank you for taking the time to leave us this review as your feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further, we can help you with.
Kind regards,
The Team at Greenhous Shrewsbury
Reply from Greenhous
Hello Fran,
Thank you for taking the time to leave us this 5-star review, as your feedback is appreciated. Please don't hesitate to reach out if there is anything further, we can help you with.
Kind regards,
Greenhous Shrewsbury
Excellent all round
Lee assisted me in buying my car, I found his personable and non-pushy approach refreshing. He was incredibly helpful and reassuring with an all round knowledge of the car I was buying. Communication throughout the whole process was excellent. Even though it’s a bit of a trek from where I live I would definitely buy from this dealership again.
March 26, 2025
Reply from Greenhous
Hello Stacey,
Thank you for taking the time to write us this fantastic review. We really appreciate all feedback and will pass your comments to Lee too.
Please don't hesitate to reach out if there is anything further we can help you with.
Kind regards,
The Team at Greenhous Nissan
The staff
The staff, especially Mike were extremely helpful. Nothing is too much trouble.
March 27, 2025
Reply from Greenhous
Hello Lynne,
Thank you for taking the time to leave us this 5-star review as your feedback is highly appreciated. We will make sure to pass your comments to Mike too. Please don't hesitate to reach out if there is anything further, we can do for you.
Kind regards,
The Team at Greenhous Nissan
Reply from Greenhous
Hi Peter,
Thank you for leaving us this 5-star review, it's greatly appreciated. Please don't hesitate to reach out if there is anything further we can help you with.
Kind regards,
The Team at Greenhous
Reply from Greenhous
Hello Glenys,
Thank you for taking the time to leave us this 5-star review as your feedback is highly appreciated. Please don't hesitate to reach out if there is anything further, we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
I had a good experience in changing my…
I had a good experience in changing my car I went greenhous Shrewsbury with open mind Sales exec Paul Kemp was excellent in showing me what was available for my budget. I knew nothing a the qashqai e power however Paul explained it fully both on the forecourt and on a test drive. I am so far pleased with the car and the after sales service from Paul and the dealership.
February 26, 2025
Reply from Greenhous
Hello Brenda,
We would like to thank you for taking the time to write us this review as we greatly appreciate your feedback. We are glad to hear your kind comments about Paul too and will make sure to pass these back to him.
Please don't hesitate to reach out if there is anything further, we can help you with.
Kind regards,
The Team at Greenhous Nissan
Very good Customer Service.
Very good Customer Service.
All staff were very helpful and pleasant to deal with. Special mention to both Paul & Mark who were especially supportive…
February 26, 2025
Reply from Greenhous
Hello John,
Thank you for taking the time to write us this review as we highly appreciate all customer feedback. We will make sure to pass your comments to Paul and Mark too.
Please don't hesitate to reach out if there is anything further that we can help you with.
Kind Regards,
The Team at Greenhous Nissan
Salesman decent and not pushy which is…
Salesman decent and not pushy which is nice for a car salesman .
February 22, 2025
Reply from Greenhous
Hello Michael,
We would like to thank you for taking the time to write us this review as we highly appreciate all customer feedback.
Please don't hesitate to reach out if there is anything further that we can help you with.
Kind Regards,
The Team at Greenhous Nissan
Greenhous came good
Greenhous delivered a new car with small dents in the passenger door. We discovered these and sent photos within 2 hours of delivery as the car was sat on our driveway during that time.....door camera supports this. In the end, Greenhous came through and sorted out our worries 👍
February 27, 2025
Unprompted review
Reply from Greenhous
Hello Paul,
Thank you for reaching out to us. We would like to apologise for the inconvenience caused.
To help us investigate this further, please email greenhous.marketing@greenhous.co.uk with your full name, vehicle registration number and any further details you are able to provide.
Kind regards,
The Team at Greenhous Nissan
Reply from Greenhous
Hello Michelle,
We would like to thank you for taking the time to write us this review as we highly appreciate all customer feedback.
Please don't hesitate to reach out if there is anything further that we can help you with.
Kind Regards,
The Team at Greenhous Shrewsbury
Very good service from all the staff at…
Very good service from all the staff at greenhius
January 28, 2025
Reply from Greenhous
Hello Moira,
Thank you for taking the time to write us this review as we appreciate all customer feedback. Please let us know if there is anything further, we can help you with.
Kind regards,
The Team at Greenhous Nissan
Reply from Greenhous
Hello David,
We would like to thank you for taking the time to write us this review as we highly appreciate all customer feedback.
Please don't hesitate to reach out if there is anything further that we can help you with.
Kind Regards,
The Team at Greenhous Nissan
Nissan E Trail Purchase…
We were made extremely welcome to the Nissan dealership and felt no pressure or obligation to make a purchase. Sales rep extremely knowledgeable and supportive with a friendly approach - very good
January 25, 2025
Reply from Greenhous
Hello Ian,
We would like to thank you for taking the time to write us this review as we greatly appreciate your feedback.
Please don't hesitate to reach out if there is anything further that we can help you with.
Kind Regards,
The Team at Greenhous Nissan
Excellent staff.
January 31, 2025
Reply from Greenhous
Hello John,
We would like to thank you for taking the time to leave us this 5-star review.
Please don't hesitate to reach out if there is anything further that we can help you with.
Kind Regards,
The Team at Greenhous Nissan
I bought my first car from Vincent…
I bought my first car from Vincent Greenhouse in 1972 and have had good service from them since that date usually good service, timings and attention. Thank you.
PGScott
January 25, 2025
Reply from Greenhous
Hello Gwen,
We would like to thank you for taking the time to write us this review as we greatly appreciate your feedback and loyalty to our business.
Please don't hesitate to reach out if there is anything further that we can help you with.
Kind Regards,
The Team at Greenhous Shrewsbury
Reply from Greenhous
Hello,
We would like to thank you for taking the time to write us this review as we greatly appreciate your feedback.
Please don't hesitate to reach out if there is anything further that we can help you with.
Kind Regards,
The Team at Greenhous Nissan
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