Greenlight Heating Reviews 14

TrustScore 4.5 out of 5

4.4

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Company details

  1. Fireplace Store

Written by the company

Hi! We're Greenlight Heating, your source of heat and comfort all year round. We specialize in home hearth and heating for your indoor and outdoor spaces. At Greenlight Heating, we're not just in the business of selling products, we're in the business of providing comfort and warmth to our customers' homes. We take great pride in knowing that our products are helping families create lasting memories together, whether it's roasting marshmallows around a fire pit or snuggling up in front of a cozy fireplace on a cold winter night.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

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1-star

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Rated 5 out of 5 stars

The communication is amazing with this…

The communication is amazing with this company. They always response quickly and honestly. They are amazing. I have never had anything wrong with things are ordered, but confident they would handle any issues that may come up.

September 24, 2024
Rated 3 out of 5 stars

heater part

The company, the ordering from the company was good. The part even though it said it would fit the model of patio heater we have did not fit. It was the only part I could find on the internet website

January 30, 2024
Rated 5 out of 5 stars

Great personal customer service…

Great personal customer service addressed my misunderstanding of free shipping. They made an exception for free shipping along with their Great posted low price. Order was shipped the next morning and received on schedule....

October 16, 2023
Rated 5 out of 5 stars
Greenlight Heating logo

Reply from Greenlight Heating

Mitch, Your kind words mean the world to us and serve as a motivating reminder of why we love what we do. We're grateful for the opportunity to have had you as our customer, and we can't wait to welcome you back to www.greenlightheating.com in the future.

If you have any further feedback or suggestions, please don't hesitate to reach out. We value your insights and are always looking for ways to improve and exceed your expectations.

Rated 5 out of 5 stars

Business with a personal touch

When was the last time you purchased something on line and received a handwritten thank you note in the mail from the owner that included his personal contact info in case any questions arose.
That's the attention and care you can expect from Andrew, the owner of greenlight heating. And yes, a problem with my order did arise when I received the wrong item, but Andrew responded to my email within the hour and had the correct part sent out that day. An outstanding experience with an outstsnding company. If I could give 10 stars I would.

July 28, 2023
Greenlight Heating logo

Reply from Greenlight Heating

Brenda, thank you so much for the kind words! We are grateful for customers like you. We hope to serve you again in the future! - Andrew

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fair pricing and quicker than promised delivery

July 20, 2023
Greenlight Heating logo

Reply from Greenlight Heating

David, thank you so much for taking the time to share your wonderful feedback with us!

We're absolutely thrilled to hear that your experience with us was marked by easy ordering, fair pricing, and a quicker-than-promised delivery. It's our goal to provide top-notch service from start to finish, and we're delighted that we could meet and exceed your expectations.

Rated 5 out of 5 stars

Ordered exactly what we needed

Ordered exactly what we needed. Arrived less than a week later. The anchor brackets fit excellent. No rigging them neseccary.

June 12, 2023
Greenlight Heating logo

Reply from Greenlight Heating

Thank you so much Chris! Glad you found what you were looking for :)

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