GreenMatch.co.uk Reviews 230

TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

These just a quote finding company with marketing leads sperm down to everyone I then message you asking for review which is frankly despicable

Rated 4 out of 5 stars

I filled in the forms online to receive information about companies installing solar panels. I was then contacted by phone and by email for more or less the same information. The website link is no... See more

Company replied

Rated 5 out of 5 stars

Great response and some good quotes received for a new boiler, would recommend using this site to find companies that can offer you a great deal.

Rated 5 out of 5 stars

ANY COMPANY THAT DOES NOT SUPPORT ECO 4 GRANTS IS A SCSMMING, PARASITE. STEALING FROM ILL INFORMED CLIENTS. YOU PREYING SCUM GIVE THE INDUSTRY A BAD NAME AND SHOULD BE SANCTIONED.

Company details

  1. Price Comparison Site

About GreenMatch.co.uk

Written by the company

GreenMatch provides a unique service, offering up to 4 free and non-binding quotes on green energy solutions.

You can save time and money by comparing different quotes, and ultimately chose the quote that fits your needs the best.

Get Quotes

Compare prices and quality on green energy solutions

Written by the company

Free and non-binding
Our service is 100% free and non-binding.
Quick and easy
Find your supplier quickly and easily.
Save time and money
Compare the quotes you get and chose the best one.

Contact info

4.1

Great

TrustScore 4 out of 5

230 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(230)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good referral to heat pump installer

Good referral to heat pump installer that actually understood my needs and provided a solution that was for for purpose.

October 27, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Paul,

Thank you for your review. We're really pleased we could help you connect with such an excellent installer, it sounds like they did a great job for you!

Kind regards,
The GreenMatch Team

Rated 4 out of 5 stars

Good

Good - only complaint is that the correct name of one of the firms given was not clear.

January 6, 2024
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Alison,

Thank you for taking the time to share your review. We're glad you had a good experience overall, however, we're sorry to hear that the name of one of the firms was not clear. I've sent a request for your details so that we can follow up on this matter if you like. As a company, our aim is to provide a positive service all round.

Thank you again for your review and we hope that you found everything else you needed!

Kind regards,
The GreenMatch Team

Rated 1 out of 5 stars

Lost in translation or in the interface

Made very clear that I was interested in a quote to replace our conservatory windows. The only visit I got was by a company not even offering that. Clearly, something is not working.

January 22, 2024
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Thank you for taking the time to provide your feedback
We are very disappointed that the installer who contacted you was not able to help with your request. This is something we take very seriously and we appreciate your feedback on the matter. We will be sharing that feedback with our team in order to improve our service going forward.

Rated 5 out of 5 stars

GreenMatch passed my details to 4 solar…

GreenMatch passed my details to 4 solar panel companies, all contacted me within 3 days. Within 6 weeks, one of these had installed my panels (SolarHome)

October 2, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Pete,

Thank you for taking the time to share your experience. We're really pleased to hear that we could help you find everything you needed and that you found the right engineer for the job.

Kind regards,
The GreenMatch Team

Rated 1 out of 5 stars

You can’t trust them to refer you to decent contractors

I was contacted by three solar panel companies, two of which used really dodgy practices. One claimed to be certificated by MCS but was not and did not return my deposit. I had to claim it back via the credit card provider. The other company used hard sell tactics and then offered to reduce the price in return for good reviews and referrals to our friends. This was all contrary to the code of practice which green energy suppliers are meant to sign up to.
GreenMatch do not seem to check out the contractors at all, despite saying they are ‘reputable’.
I sent a complaint last August and have heard nothing from this company until today when they asked for a review!

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Project Manager

A highly acclaimed and experienced Head of Project Management, with a proven track record in successfully leading and delivering complex projects on time and within budget. Experienced executive with a focus on infrastructure, energy efficiency, renewable energy and sustainability areas. Extensive experience with policy dialogue and energy market reforms in Ukraine. More than 10+ years of experience of project management and implementation, with practical technical knowledge in project development in the energy efficiency, renewable energy and sustainability sectors.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Green match saves so much money

Though we used green match too late in the day and had committed to the really expensive project solar , it really is worth gooing to the other solar panel installers out there. If only we had found greenmatch sooner, they would have saved us at least 4k. Please use with trust

September 8, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Lance,

Thank you for taking the time to share your review and for recommending our service! We hope that we can be of assistance and help you find the best price in the future.

Kind regards
The GreenMatch Team

Rated 5 out of 5 stars

Air Source Heat Pump suppliers

You put me in touch with several suppliers and installers of Air Source Heat Pumps and I was able to obtain a number of proposals. One of those (proposed by boilerguide) ended up with the contract and did a superb job. So I'm really grateful.

November 13, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Richard,

This is great! We're pleased to hear we could connect you to one of our approved air source heat pump installers and that they could offer everything you needed.

Kind regards
The GreenMatch Team

Rated 1 out of 5 stars

The guy was not friendly putting on…

The guy was not friendly putting on smaller size cooper pipes than 25 mm
Didn’t put the boiler where I wanted it also working too fast to do more jobs elsewhere when should of taken his time not rushing and making a complete mess out of the place

June 4, 2023
Unprompted review
Rated 5 out of 5 stars

Both the account and the finance teams…very effective company

Both the account and the finance teams were excellent, very professional and understanding. The service provided was very fast and I have been impressed with their professionalism.
Their quote was extremely competitive.

January 15, 2024
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi there,

Thank you so much for taking the time to share your experience and for your compliments towards the Account and Finance teams! We're glad to hear you found everything you needed so quickly.

Kind regards
The GreenMatch Team

Rated 2 out of 5 stars

Not an instant quote online…

You will not get an instant quote online, you will get phones call from companies all over the country wanting to come to your house and give you a real quote. This gets annoying after a month ( in fairness to those making phone calls, they are usually polite and annoyed at the website too ).

November 24, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Thank you for sharing your experience.

It is always our aim to put customers in touch with up to three qualified engineers.

We would like to point out that, for a qualified engineer to give you an accurate quote, they almost always undertake a site visit to see the exact requirements, placement and any additional works that might be required to complete your instalation.
We are sorry to hear that you found this annoying but we find that by doing so the engineer can quote you accurately and help give you the best possible price.

Rated 2 out of 5 stars

Unable to provide any service

November 30, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Firstly let us apologise, we’re sorry our service didn’t provide the quotes you requested.
We do aim to put all our customers in touch with up to 3 local tradespeople and despite our best efforts we have been unable to achieve this for you.
Again, we’re sorry we’ve not been able to offer you the high quality service experienced by so many of our customers

Rated 5 out of 5 stars

Hug excellent service

Excellent service all information in one place
Just phone and get a quote
We went with HUG for our new Boiler excellent service

January 26, 2024
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Dear Mr. Lowe,

Thank you so much for sharing your review and for using our service. We're really pleased to hear that we could help you find all the information you needed in one place and that you found the right engineer for the job.

Kind regards
The GreenMatch Team

Rated 4 out of 5 stars

Search for plumber!

Received 3 possible tradespeople very quickly. 2 contacted us within a day and came round to give quotes.
Quick and responsive.
Turned out we did the work ourselves in the end but the guys were very helpful.

December 6, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Mary,

Thank you for taking the time to share your experience. We're happy to hear that you found our service quick and responsive, and that the installers were also helpful!

Kind regards,
The GreenMatch Team

Rated 5 out of 5 stars

Found a CH installer faster than using…

Found a CH installer faster than using other routes. Got three companies one of which game me the most acceptable quote and did the job fast enough. This was a broken boiler replacement, so speed was important since it was winter.

January 24, 2024
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Baba,

Thank you for using GreenMatch and for taking the time to share your experience. We're happy we could help and that you found everything you needed so quickly.

Kind regards
The GreenMatch Team

Rated 1 out of 5 stars

Don't bother

Still no contact, as Greenmatch promised, with any Heatsource pump contractor. All there has been is contact from some window replacement companies. Their involvement seems to me just a method to secure income for window replacement companies.

November 1, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Christopher,

Thank you for the feedback. We apologise for not meeting your expectations on this occasion.

It's our role to introduce homeowners to the best local engineers. In this case you requested quotes for both airsource heatpumps and new windows. Unfortunately there were no heating engineers in your area able to quote.

Best of luck in your search for quotes,

The GreenMatch Team.

Rated 5 out of 5 stars

Good quality companies responding quickly

I was pleasantly surprised at the quality of the companies who GreenMatch selected to quote for my solar panel installation. All were properly accredited and knowledgeable and all responded within one day. By talking to four different companies I got a good range of perspectives on what system would suit me best, and received four competitive quotes. Very positive experience overall.

January 23, 2024
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Tony,

Thank you for using our service and for taking the time to share your review! We're really pleased to hear that you had a positive experience and that we could connect you with quality companies.

Kind regards
The GreenMatch Team

Rated 1 out of 5 stars

Waste of time

Provided all my details and got nothing back other than a confirmation that I had registered. Pointless waste of time.

November 1, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

"

Thank you for taking the time to provide your feedback and speaking to us again to try and resolve this issue.
After our conversation, we sent your enquiry out to our network of engineers again and found you 2 companies that were able to help you.
Again, many thanks for posting your review and allowing us to help put things right."

Rated 5 out of 5 stars

Great customer ser ice

Great customer service

November 22, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi -

Thank you so much for sharing your review, we're pleased we could be of assistance.

Kind regards
The GreenMatch Team

Rated 5 out of 5 stars

Managed to get in touch with a number…

Managed to get in touch with a number of suppliers, one of which ended up installing! Very happy!

December 8, 2023
Unprompted review
GreenMatch.co.uk logo

Reply from GreenMatch.co.uk

Hi Mathew,

We're really pleased we could help you connect with such an excellent installer, it sounds like they did a great job for you!

Kind regards
The GreenMatch Team

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