Greenmood Reviews 26

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

26 reviews

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1-star

Replied to 20% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Amazing experience

Amazing experience, perfect products and arrived in 10 days from Morocco directly, which is great, CS greeat as well

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased some perfume Greenmood's…

I purchased some perfume Greenmood's website online and paid an additional £20 for delivery.
Nearly 3 weeks later the purchases have still not arrived and my emails to the company enquiring about a delivery date have gone unanswered.

August 14, 2025
Greenmood logo

Reply from Greenmood

Nous n’avons malheureusement reçu aucun e-mail de votre part. Nous vous invitons à vérifier l’adresse utilisée ou à nous écrire directement sur WhatsApp au +212 667-362866 afin de faciliter la communication.

Par ailleurs, la société de transport nous a confirmé que votre colis a bien été réceptionné.

Rated 5 out of 5 stars

Product is amazing

Product is amazing. Initially bought this when I was in Morocco and so pleased I am able to order online to continue using it. It has made such a difference to my skin. Great product and smells amazing.

June 24, 2025
Rated 3 out of 5 stars

Good care for skin and customerI

I ordered for delivery in Spain, but I could not get it. However, they very quickly reached out to let me know that they did not have distribution for Spain anymore and that I would be reimburse ASAP. They offered alternative solution as well, from Italy and were very professional handling the situation. So their customer care service is at the level of the excellent quality of their product. They should just update their e-commerce platform more quickly to avoid these issues.

March 14, 2025
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