Greenpomme Reviews 

399
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the products, often praising their beautiful design, practical features, and ample space. Many highlight the excellent quality, noting sturdy construction, clean seams, and premium materials. People appreciate the thoughtful design, including useful pockets and comfortable wear, leading to happiness and plans for future purchases. However, some customers noted concerns regarding delivery times, with packages sometimes arriving later than expected. A few also felt product quality was inconsistent, citing damaged items, poor quality zippers, or flaking handles. Additionally, some reviewers mentioned an unpleasant smell upon arrival or problems with adjustable straps not staying in place.

What people talk about most

Product

Customers had positive experiences with product, frequently expressing their love for the bags and praising... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality of bags and... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising the ease of ordering... See more

User experience

Clients share positive opinions on user experience, highlighting the comfort and convenience of the products,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first package was delayed, but Greenpomme's support stepped in right away and shipped a replacement without any hassle. The bag itself is gorgeous, light, and practical. Really impressed with ho... See more

Rated 4 out of 5 stars

The shipment was incredible fast and te quality of the product seem nice. My onlu ossue is the smell it kinda smells like leather, whoch is normal but I cannot get rid of it amd is a little annoying

Rated 4 out of 5 stars

The crossbody bag is perfect for everyday use, travel with ample space to hold essentials and more. Shipment was fast.

Rated 4 out of 5 stars

we had a problem with the delivery but the staff was very kind and present. The bag seems little butinstead is full of pockets and i love it!


3.9

Great

TrustScore 4 out of 5

399 reviews

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No recent history of asking for reviews

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3.9

All reviews

(399)

139 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered three crossbody bags "Lyona"…

I ordered three crossbody bags "Lyona" with the discount "buy 2 get 3" but at first I only had received two bags.
I contacted the customer service and they where very helpful and within a few days they have sent the missing bag.
I love them all - the colors are nice and true to what you see online, they have a lot of space and are not too large. I'm very happy with my purchase

January 5, 2026
Unprompted review
Rated 2 out of 5 stars

My purse arrived scratched

Update: they issued a refund for the scratched bag, no option to return the other items.

My purse arrived with scratches along the front. The other products received (a second purse, bag strap, and keychain) were extremely poor quality. Overall really disappointed.

I contacted customer service to initiate a return. I will update this review if they respond to my request and issue a full refund.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Rivenditore cinese con 500% dei prezzi…

Rivenditore cinese con 500% dei prezzi e qualità scarsa, "Every product we create carries a promise: to respect the planet, and above all, to defend animal welfare. The vegan leather we use is a celebration of innovation" Falso e patetico

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Success all the way around

I was very worried to order something outside of the U.S. because of the current horrors of tariffs and the end of de minimus. I was assured there would be no problem receiving this gift for my granddaughter.
The purse arrived with no problems whatsoever!! I was so happy. My granddaughter LOVES it. It's very cute and just right for her. Thank you for making the whole process seamless.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and Functional!

Beautiful, sturdy, spacious, functional. I love the feel of it - both on my shoulder and to the touch. The only suggestion I would make is to put zippers on both inner pockets. But that’s primarily a personal preference. I LOVE this purse!

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer BE CLEAR of this company shipping policies!

UPDATE: since writing this review several hours ago, I have now heard a response from the company clarifying they have provided me a full (not partial and I am incorrect for thinking this) refund for all items and therefore I have no out-of-pocket cost. I standby below review based on my one and only experience with this company as so far as they do not provide on their website a CLEAR description of their shipping methods other than Free shipping (neglect to give any sort of timeframe on the shipping process). Mine took over 20 days. I have been told by this comp rep that most reviews online that are of a complaint nature ( as mine) are left inaccurately and I would like to refute this here. , Point of my review to provide a clear understanding of shipping practices and expectations of time that is currently missing on POMMEs website.

Buyer BEWARE if you are thinking of purchasing in time for an upcoming holiday!
This company uses second and third-party shipping carriers. As soon as the product leaves their hands They have no responsibility for how long it takes to get to you and if it does at all! This company uses the excuse it is the shipping partners error. 1 December I ordered a product. I also participated in the buy one get one as well as their 20% off And chose 2 additional products. The primary single product that I really wanted never arrived to my home and the ones that I purchased only because of the supposed Discounts came 26 days later and after the Christmas holiday. I have been refunded the smallest item Which is the one again I planned on purchasing, and they will not allow a full refund nor return of these other others that I just happen to get as part of the offer. I am out over $70 due to this company’s error. The customer service rep has remained cordial and respectful throughout our 22 days of daily correspondence But now telling me I am basically on my own. In the event you choose to purchase from this company, please understand their free shipping is the only thing they offer and at least coming to my state of Florida/USA it took 26 days. Never did get an answer where it originated from. Their website talks about France. I called bull!They do not provide any other additional shipping rates at the expense of the customer, but glamorize their company offering free shipping. (if you don’t mind the month or so wait, then yes it’s good but this company is basically like SHEIN.
Extremely disappointing ordering 1 December and it was not here in time for December 25. Yet all over their website from November 28 through the day I ordered it spoke about holiday shopping very clearly on their website and in fact, spammed me to no end with various emails and texting regarding this special sale) Arrive two days later and the bag for which I originally intended and wanted was not included and I’ve been told it’s been lost in shipping.

December 26, 2025
Unprompted review
Rated 4 out of 5 stars

Amazing purse

Amazing purse but took way too long to get here. Wanted to use it for a day trip and it didn’t get here til the day after. Ordered it way in advance.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Super cute

Love the bag, unfortunately took a long time to get, but I’m sure that’s because it traveled so far.
Nice lightweight travel bag and I love the two tone canvas and yellow trim.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great everyday bag

Great everyday bag! I wasn't sure what to expect, but it's become my go-to for errands and short trips. Only wish I had discovered Greenpomme sooner - still, no cmplains!

December 20, 2025
Unprompted review

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