Brilliant service. These guys have so many options of payment and delivery it makes it really easy to shop with them. this time I had to have the products dropped of at my local newsagents. They al... See more
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Green Spirit Hydroponics is a South Yorkshire based hydroponics retailer offering high-quality lighting, filtration, growth media and nutrients and more. first opening in 2004 in a small castle market stall which has since evolved and grown into one of the larget hydroponics distributors in the uk!
Unit 5, 230 Woodbourn Rd, S9 3LQ, Sheffield, United Kingdom
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BOX ARRIVED SPLIT AT END SHOWING OFF CANNA BAGS, OTHER BOX SPLIT DOWN MIDDLE SHOWING HYDROTON BAG AND A LABEL ON TOP RIGHT NEXT TO MY ADDRESS WHIKCH SAYS "ONE OF THE LARGEST SUPPLIERS OF GROWING EQUIPMENT IN THE UK. NEVER EVEN HEARD OF STEALTH SHIPPING THESE MUPPETS...... DO NOT USE UUNLESS YOU WANT EVERYONE KNOWING YOUR BUSINESS. BOXES HELD TOGETHER WITH ONE LINE OF FRAGILE TAPE, UTTER GENIUS.......TW@TS

Reply from Green Spirit Horticulture

Reply from Green Spirit Horticulture

Reply from Green Spirit Horticulture
My experiences with Green Spirit Horticulture have been nothing short of exemplary, solidifying their position as my number one choice for horticultural supplies in the UK. As someone who manages multiple businesses and interacts with a multitude of companies each month, I have come to appreciate the rare gem that is exceptional customer service, and Green Spirit shines brightly in this regard.
From the outset, I was impressed by their responsiveness. No matter how trivial or complex my questions were, the team consistently provided prompt and thorough answers. Whether I was inquiring about specific product details, asking for advice on best practices, or simply seeking clarification on their offerings, their knowledgeable staff was always eager to assist. This level of engagement makes a significant difference, especially in a field where expert guidance can greatly influence successful outcomes.
One particular instance stands out in my mind. I encountered a major issue with a large order I had placed—there was a mix-up that could have caused delays in my projects. I reached out to Green Spirit’s customer service, feeling a bit anxious about how it would be resolved. To my relief, they responded almost immediately. The representative I spoke with was not only understanding but also took ownership of the issue, assuring me they would resolve it as quickly as possible. They kept me updated throughout the process, demonstrating their commitment to transparency and customer satisfaction. The issue was resolved faster than I expected, allowing me to continue my work without any significant interruptions.
In an era where automated bots and faceless corporations dominate customer interactions, Green Spirit Horticulture stands out as a refreshing change. Their personalised service is genuinely appreciated, making each interaction feel valued. The team’s passion for horticulture is evident, as they share insights and advice that only come from genuine expertise. Their understanding of the products they offer is exceptional, ensuring I always receive the right items for my needs.
In summary, I cannot recommend Green Spirit Horticulture highly enough. They have consistently demonstrated an unwavering dedication to customer service, responsiveness, and product knowledge that sets them apart from the competition. They have undoubtedly gained a customer for life with their exceptional service and commitment to excellence. If you're looking for a company that truly cares about its customers and delivers quality products, look no further than Green Spirit Horticulture. They have certainly earned my loyalty, and I look forward to continuing my business with them in the future.

Reply from Green Spirit Horticulture

Reply from Green Spirit Horticulture
Product delivered destination saying not delivered item somehow lost throughout delivery

Reply from Green Spirit Horticulture
Good product prompt delivery

Reply from Green Spirit Horticulture

Reply from Green Spirit Horticulture
Absolute first class and next day delivery,couldn’t ask for more.

Reply from Green Spirit Horticulture

Reply from Green Spirit Horticulture
Fast, efficient service and excellent customer service

Reply from Green Spirit Horticulture
Poor. Ordered July 27th, 6 Aug now, still nothing, requested refund, ignored and told it is on the way "matey".
No sign of any delivery en-route. Avoid wasting your time.

Reply from Green Spirit Horticulture
Really fast delivery and our fogger machine is exactly as described xx
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