greenteaHAWAII Reviews 1,064

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product for its wonderful and delicious flavors, highlighting its quality and health benefits as a convenient and nutritious option for daily consumption. People appreciate the variety of flavors available and the ease with which the product blends with water, providing steady energy without jitters. The ordering process is described as easy and quick, with many reviewers noting the fast and often free delivery of their orders. However, some customers also noted issues with delivery, mentioning that packages were not received or orders were incomplete. A few other people also felt that the taste of the tea was not to their liking, specifically mentioning a dislike for stevia.

What people talk about most

Product

People report positive experiences with the product, with many expressing their love for its flavors,... See more

Quality

Consumers find quality to be positive, consistently praising the great taste and delicious flavors of the... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the quick... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have placed a couple orders to date. The customer service is amazing! Orders arrive quickly with no hassle. Had pleasure of talking with Chris tonight and he was very helpful and courteous. He... See more

Rated 5 out of 5 stars

GTH is the perfect health companion...nutritious, delicious, all Upside, 0 downside, convenient on the go, fun to share and give away. Love its whole story, from origin, to development and growth, and... See more

Rated 5 out of 5 stars

I’ve been drinking Green Tea Hawai’i strawberry pineapple, POG and just discovered my favorite flavor mango pomegranate!! It’s a great way to start off my day. Order arrived quickly amd am very sat... See more

Rated 5 out of 5 stars

Packages not delivered Magically found by usps. I have enjoyed the Mocha flavor in my coffee for close to 10 years. Wonderful flavor, healthy benefits and a quality product. First introduced by... See more


Company details

  1. Health and Beauty Shop
  2. Food and Beverage Consultant
  3. Vitamin and Supplements Store

Written by the company

A functional, instant green tea beverage offering a variety of Hawaiian-inspired natural flavors. Our propriety tea, featuring antioxidant and energizing green tea extract, nootropic L-Theanine, and Polynesian noni fruit, is vegan, low-cal (<10cal), keto-friendly (<2g), and thermogenic (burns fat). greenteaHAWAII celebrated its 14th Anniversary in 2024 and is veteran-owned and made in the USA.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

greenteaHAWAII is my go-to-pick-me-up

greenteaHAWAII is my go-to-pick-me-up! Just mix, sip, and boom-Instant refreshment! My Stanley is always filled with an ice cold greenteaHAWAII. It keeps me hydrated, energized, and feeling like I'm on island time...even if Im just chauffeuring my kid around and running errands or working. Love! Thank you!

February 22, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha, Shawn. Thanks for sharing your experience - We love it! It's great to be energized and satisfied, too. This five-star review means a lot to us. Mahalo

Rated 5 out of 5 stars

I Love GreenteaHawaii I have been…

I Love GreenteaHawaii I have been drinking it for so many years and have advertise to everyone I talk to, about GreenteaHawaii.

February 21, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha, Alexander. This review means a lot to us. Thanks for being part of the ohana and sharing our functional, healthy tea with others. We're so grateful.

Rated 5 out of 5 stars

Been a customer since 2018 and enjoy…

Been a customer since 2018 and enjoy the benefits of green tea. Ordering is easy, especially being to order a mixed box of my preferred flavors.
Mahalo
Andy Munley

February 16, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha, Andy. Thanks for being part of the ohana and for this five-star review. It certainly means a lot to us. We're happy to offer the variety box. It's the spice of life! Mahalo

Rated 5 out of 5 stars

Good clean energy

Good clean energy. Taste great. Quick delivery and communication. No complains. Mahalo

February 13, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha, and thanks for this five-star review. It means a lot to us.

Rated 5 out of 5 stars

Great

Great. Love this tea.

January 26, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Janice, we're thrilled you love it. Your review means a lot to us. Many thanks.

Rated 5 out of 5 stars

The best Green Tea !!

I have been drinking This Green tea since 2017 when I lived on the island of Oahu was so excited when I found out I could have it shipped here on the mainland . This tea has really helped with my energy and metabolism. The shipping was fast !

February 7, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Meghaan, thankfully, we also have mainland shipping, which helps us compete with the expectations of fast-turn around. Of course, HQ is still O'ahu. Thanks for your five-star review. It means a lot to us.

Rated 3 out of 5 stars

Unfortunate order

I purchased my first order, a 16 pack box, at a craft fair at the Blaisdell and enjoyed it. I decided to buy the 60 pack box and liked that I could individually choose which flavors I wanted and the amount of each one.

I was disappointed to find the packets came without a box, just 60 individual packets loose in a poly mailer bag, despite the website stating everything they sell was a box. I now had to find something to put these packets in, which was inconvenient. Then I found at least 2 of the packets had a small hole. They did not have any air in them which caused the powder to become moist and clump up. After all of that, I realized some of the packets were expired. Disappointing.

January 25, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Deb, thanks for the review. I am sharing your feedback with the team. We want to make this right and earn your continued support. We're glad you enjoyed greenteaHAWAII and the option to customize your preferred flavors.

Rated 5 out of 5 stars

Great Product and Company

I have been a customer for a couple of years now ordering from the mainland. Chris always provides great customer service and shipping is quick. The pomogranate mango is my favorite but all the flavors are good. It is my go to drink each morning since I don't drink coffee and gives me energy for the day. Thank you!

January 27, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Jodi, thanks for sharing this five-star review and your experience. We're so glad greenteaHAWAII is a perfect alternative energy for you. It's what we strive for!

Rated 5 out of 5 stars

The tea flavors are great

The tea flavors are great and I believe that the noni is helping boost my immune system, which I need as a nurse who works in the hospital.

January 25, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Doobie, we're so glad you're enjoying the tea and experiencing the benefits too. We appreciate this five-star review!

Rated 5 out of 5 stars

Good Health

Fast and easy experience to order online. My BP and other numbers have gone down since taking this tea.

January 24, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Wendy, wow, what a testimony. Thanks for sharing and for this five-star review!

Rated 5 out of 5 stars

Great 2nd time ordering

Great 2nd time ordering. Love the flavors and the delivery was on time and easy tracking

January 23, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha, Nancy, thanks for the five-star review!

Rated 1 out of 5 stars

Beware when purchasing the subscription

When purchasing the subscription it does not state that you must subscribe for 3 months before you can cancel. It even states on one of the packages, no contracts, no commitment. Terms are on a completely different page. Very misleading and dishonest business practices.

December 27, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Paul, it's true our terms are outlined on the second tab of the "Subscription" menu item. I'm sharing your feedback with the team. Our intention is not to be dishonest. However, it appears our process could include another disclosure to ensure that subscribers are aware of the terms. We do require 3 months commitment, subscribers may pause anytime during that time, and cancel anytime after 3 months. We hope we can earn a better score from you in the future. Aloha

Rated 5 out of 5 stars

Super fast shipping and delish

Super fast shipping. The passion orange guava was my favorite flavor of the sample pack. It tasted clean. It was not overpowering at all.

January 4, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Amanda, POG is a customer-favorite, and we're glad you enjoyed it. We hope you'll take advantage of our follow-up Welcome offer. See your package for details or give us an email. Mahalo

Rated 5 out of 5 stars

Professional

I requested to suspend my December order in early December. It was not acknowledged but upon sending another email directly to Chris, he immediately ordered a cancellation on my credit card.

December 28, 2024
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha Sandi, thanks for the five-star review and explanation of your issue. We're glad Chris was able to resolve this with you. Mahalo

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Tastes great.

January 11, 2025
greenteaHAWAII logo

Reply from greenteaHAWAII

Aloha, we're grateful for your five-star review. We hope you'll consider taking advantage of our Loyaltea program for consistent savings.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look