Green Vista Living Reviews 

79
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent products and competitive pricing, often finding exactly what they need. Many people highlight the outstanding customer service, noting staff are responsive, knowledgeable, and genuinely helpful in explaining options. The delivery service is consistently described as fast and efficient, with items arriving on time and in excellent condition. However, some customers also noted concerns regarding delivery, with experiences of slow shipments, undelivered items, or uncollected products. A few other people also felt that there were issues with product suitability, specifically receiving commercial-grade panels instead of the residential ones ordered, which were incompatible. Additionally, some reviewers mentioned dissatisfaction with post-order customer support, describing it as dismissive or unhelpful, and even experiencing pressure to accept unsuitable products.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the fast shipping and excellent packaging,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast shipping times and... See more

Price

Reviewers mention positive feedback about price, with many customers finding the prices to be the lowest... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Service

Users describe positive interactions with service, highlighting excellent pre-sales support and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipment was slow but considering the circumstances (late rush on product to beat the end of year solar tax deduction) Green Vista Living did everything they could to ship my EG4 products. Always kee... See more

Rated 5 out of 5 stars

Unfortunately, the batteries I wanted (Epoch 314Ah Elite V2-T) were on pre-order only, so they would not be available until much after I needed them. Green Vista Living was great about cancelling the... See more

Rated 5 out of 5 stars

When we were looking to purchase an off grid solar system I found Green Vista Living to be the best pricing, so I bought from them. This is my first time installing solar, and had questions , mind yo... See more

Rated 5 out of 5 stars

I’ve tried to buy this unit in the past from competitors and had nothing but trouble. The competitor told me it would take weeks to receive. They had no control over it. They said because of wildfires... See more


Company details

  1. Solar Energy Equipment Supplier
  2. Battery Store
  3. Electrical Equipment Supplier
  4. Green Energy Supplier
  5. Online Marketplace
  6. Solar Energy Company

Written by the company

Green Vista Living is the number #1 store for all your offgrid and outdoor living needs. solar energy equipment, batteries, composting toilets, electric generators and more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(79)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast Shipping

Extremely fast shipping/delivery and items arrived very well packaged. They also had the best pricing on some Discover Helios batteries!

March 9, 2026
Rated 5 out of 5 stars

Excellent pre-sales support

Excellent pre-sales support. Every question I had, and there quite a few, was answered quickly. I felt like my needs were met and that the staff genuinely cared about answering my questions.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Among the best Customer Service.

Among the best customer service I have had the pleasure of dealing with in recent years. Understanding, professional and willing to work with me to reach an amenable resolution regarding my order.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing! Dishonest!! Disheartening!!!

We are disappointed, though not surprised, by the ongoing inconsistencies in Green Vista Living’s representations regarding our transaction.
Green Vista Living’s stated policies changed materially after our purchase. At the time of sale, the restocking fee communicated to us was 15%. Weeks later, only after disputes were raised, that figure was revised to 40%. This higher fee was never disclosed at the time of sale, and we have documentation showing the original terms that were provided to us.
We were also not clearly informed prior to purchase that the panels supplied were commercial-grade rather than residential. This distinction was critical, as the panels were intended for residential installations and delivery to private residences. These requirements were communicated clearly before purchase, yet the products delivered did not align with those expectations.
Green Vista Living has also stated that one shipment was “returned.” In reality, that shipment never reached the client’s location. Despite this, we were charged an expedited courier return fee for an item that was never delivered, which we believe was improper.
Regarding the remaining panels, Green Vista Living has claimed that retrieval attempts were unsuccessful due to client non-cooperation. On both occasions, the clients directly refuted this and confirmed that no such pickup attempts occurred. As of our most recent confirmation, the panels remain at the client’s location.
We find it concerning that products remained uncollected for an extended period while responsibility for retrieval was repeatedly disputed. Characterizing this situation as a simple “ongoing commercial dispute” does not reflect the number of unresolved issues involving product suitability, changing policies, return logistics, and billing.
Based on our experience, working with Green Vista Living has been frustrating and disappointing, we would urge others to proceed with extreme caution.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

I had a good experience working with Green Vista Living. Communication was clear, and it was easy to find the products I needed on their site. Anees was responsive when I had questions and took the time to explain options without rushing the process. Overall, a solid experience.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Everything showed up on time and as described. Highly recommend.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

A+ Service

I appreciated how easy it was to work with Green Vista Living. Anees was responsive and took the time to explain things when I asked. The website is clean and easy to navigate, which made the process less stressful.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Green Vista Living

My experience with Green Vista Living has been very positive. We had the customer rep Anees explain everything clearly and made sure I understood exactly what was being ordered.

Communication was solid throughout the process. Anytime I had a question, Anees responded promptly about timelines, expectations, and next steps. I never felt rushed or pressured, which was important to me

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience!!!

I’ve tried to buy this unit in the past from competitors and had nothing but trouble. The competitor told me it would take weeks to receive. They had no control over it. They said because of wildfires and other people’s needs that were more important than mine. I would be on a list as to when I would receive mine. There were excuses from tariffs to customs. I was so pleasantly surprised to find this vendor because there were no excuses. The shipping was immediate. They returned phone calls, unlike the competitor. It was night and day.

December 29, 2025

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