Not in Use  Reviews 

221
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Greenwoods (mainly Phil) made our selling experience far more stressful than it should have been. They were disorganised and made decisions without consulting us. A conversation with Phil generally re... See more

Company replied

Rated 1 out of 5 stars

In 12 years of renting, this was the worst experience I have ever had of dealing with an estate agent. To add a bit of colour here, myself and my partner took an hour off work to travel an hour to... See more

Company replied

Rated 1 out of 5 stars

Arranged a viewing in Bristol, drove an hour to view the property, after waiting outside for agent for a while I called to find out that the agent in charge of my viewing was not around and there was... See more

Company replied

Rated 1 out of 5 stars

This a terrible company both as a letting agent and as an estate agent. I let through them and sold my property in Bristol. They never seemed to do what I needed and had to be prompted every step of... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

Account not in use


Contact info

1.3

Bad

TrustScore 1.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(221)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We would definitely recommend…

We would definitely recommend Greenwoods to sell your house. They were amazing from beginning to end. They keep you informed every step of the way and are so helpful and polite to work with. Will definitely use them again. Thanks to all the team at Whitchurch.

January 9, 2019
Unprompted review
Not in Use  logo

Reply from Not in Use

Great review. Thank you for taking the time to review.

Rated 5 out of 5 stars

Thoroughly recommended alternative to the "Big Boy" Agents

Having used other larger Letting Agents on North Street, with very mixed and usually frustrating results, I have been mightily impressed by the Letting Services offered by Greenwoods on Wells Road. The whole process was quick and easy. The initial property appraisal was thorough and constructive. The matching of tenants to the property was quick, painless and spot on in terms of what I was looking for. Lisa and Emma were great to deal with throughout. Unlike some of the bigger outfits you get personal service instead of anonymous departments for this that and the other. My new tenants also commented favourably on this personal service.

January 7, 2019
Unprompted review
Not in Use  logo

Reply from Not in Use

Great review. Thank you for taking the time to review.

Rated 5 out of 5 stars

An extremely thorough and professional…

An extremely thorough and professional experience. Having had a not so good experience with another agency, it was so refreshing to deal with a company who made the whole process feel easy. Especially Louise (Totterdown), I couldn’t recommend her enough.

January 5, 2019
Unprompted review
Not in Use  logo

Reply from Not in Use

Great review. Thank you for taking the time to review.

Rated 5 out of 5 stars

Simply the best!

I would have no hesitation in recommending Greenwoods to anyone looking to buy or sell a property in the West Country. Every aspect of the sales and marketing process in particular and the customer service approach in general, showed the utmost attention to detail and the highest levels of professionalism. Plus, they were just very nice people to do business with! Great work!

January 5, 2019
Unprompted review
Not in Use  logo

Reply from Not in Use

Amazing review. Thank you.

Rated 5 out of 5 stars

First Class Service

Can’t recommend The service we received from Greenwood’s highly enough. The staff are knowledgable and very efficient and they kept in touch every single step of the way.

December 28, 2018
Unprompted review
Rated 5 out of 5 stars

This is our third transaction with Pete…

This is our third transaction with Pete & team and they never fail to go above and beyond. Having been both a buyer and seller, I would recommend them any day of the week. Thank you for your hard work and for getting us in before Christmas!

December 16, 2018
Unprompted review
Rated 5 out of 5 stars

First time buying a house

First time buying a house, and we had excellent support from Greenwoods. we would highly recommend anyone who are buying a house to do it with Greenwoods. The branch manager Pete, was very helpful all the way through the process and even offered advice and help with what to do on completion date. when completion date arrived and we were able to collect the keys, greenwoods gave us some gifts to congratulate us on our purchase. Greenwoods thank you for everything.

December 7, 2018
Unprompted review
Rated 5 out of 5 stars

Peter was great

Peter was great. He kept me up to date with developments all the way through the sale.

Thank you Pete and the Greenwood’s Whitchurch team.

November 24, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Briliant service. The whole team was really helpfull, got all the answers to the questions. Kept us updated during the whole proccess. Want to thank Whitchurch branch manager Pete who made the whole proccess less stresfull for us

November 19, 2018
Unprompted review
Rated 5 out of 5 stars

I used Greenwoods for the 3rd time… EXCELLENT SERVICE

I used Greenwoods for the 3rd time running to rent out my house in Bristol BS3.
This time it involved serving Notice on previous tenants to get them to leave.

Both Lisa & Emma in the lettings team could not have been more helpful and professional if they had tried.
I can definitely recommend them to you

Neil Edwards

October 30, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Was kept informed with dates and times of all viewings and always contacted with feedback from these viewings. Once sold were kept in the loop on all aspects through to completion. Thanks to all the team.
Regards,
John Harris

October 15, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look