Gretty Zueger Reviews 31

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

DO NOT BUY from this company. I ordered a blouse 3 months ago. Didn't fit. Tried to return - the blouse came back to me as undeliverable. Customer service contacted me to say they would send anoth... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Gretty Zueger. Their clothing is of the highest quality. They are very helpful with questions asked for specific occasions. Everything that I have ordered has gotten numerous complim... See more

Company replied

Rated 5 out of 5 stars

Experience was good. But I wish there were more reviews to bet a better idea of fit. Had to exchange the large size dress with medium bc it was way too big at the top. Appreciate the quick respons... See more

Rated 5 out of 5 stars

Years ago I purchased 8 blouses while I was visiting Santa Fe and have loved them as the quality of cotton really holds up incredibly well. I finally revisited the website and ordered more as my body... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Gretty Zueger’s designs continue to be travel-inspired, she incorporates ethnic, romantic symbols, and elements of nature into her pieces. The manufacturing is done with a high quality process. Each piece is drawn by hand, imprinted, and artisan embroidered, one piece at a time.


Contact info

3.7

Average

TrustScore 3.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Ordered the same tunic I always wear

Ordered the same tunic I always wear. Ordered the same size but needed to exchange. They were fast and efficient with the exchange

July 30, 2023
Gretty Zueger logo

Reply from Gretty Zueger

Thank you so much for taking the time to provide your feedback. It's always our goal to provide excellent service to our customers, and we're glad we could meet your expectations. We appreciate your support!

Rated 5 out of 5 stars

Great company!

I love the tops I ordered! Service was great, and shipping was prompt!

July 1, 2023
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Reply from Gretty Zueger

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you love the tops you ordered and that our service met your expectations.

Rated 1 out of 5 stars

The package has never arrived…

The address was not written properly on my package and the package was returned to /Gretty Zueger. Nody made an attempt to right the wrong and nobdy contacted me. This is the second time that your mailing department failed me.
You sell great product but you do not know how to organize your shipment

July 4, 2023
Rated 4 out of 5 stars

It was ok, nothing special.

The company was fine, but It did take 15 days to receive my order which I thought was lengthy. And now I receive a marketing email from the every day almost. Am going to unsubscribe. Once a week maybe, but not 5 days a week

June 26, 2023
Rated 1 out of 5 stars

Where is my package??

Where is my package??? I have not received it. Why is it taking so long?

May 18, 2023
Gretty Zueger logo

Reply from Gretty Zueger

We are very sorry for the delay you experienced with your recent order. Our courier service shows the delay was due to issues with the address provided. It now shows your package should be arriving today. We appreciate your understanding and apologize once again for any inconvenience caused.

Rated 5 out of 5 stars

Experience was good

Experience was good.
But I wish there were more reviews to bet a better idea of fit. Had to exchange the large size dress with medium bc it was way too big at the top.
Appreciate the quick response for exchanging an item.

May 11, 2023
Rated 1 out of 5 stars
Gretty Zueger logo

Reply from Gretty Zueger

We are very sorry that you have had this bad experience. There appears to be an issue with the courier service, as the package is showing as delivered. We will contact you by phone to offer an immediate solution. Your satisfaction is our priority. Thank you very much for your understanding.

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