GR Finance Ltd Reviews 

179
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, supportive, and professional during every single interaction. Many consumers appreciate this personalized approach, noting that agents make the entire procedure completely smooth and stress-free from start to finish. However, some customers also noted that the application and payment procedures are remarkably fast, straightforward, and reliable. People consistently highlight that loan repayments are highly affordable and well-structured to perfectly suit individual financial needs and schedules. Reviewers value the consistent communication and swift responses received whenever assistance or guidance is requested.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly, with many reviewers... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting the friendly and... See more

Service

People report positive experiences with service, highlighting the friendly staff, quick loan approval, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fast, straightforward application... See more

Payment

Customers reported immense satisfaction with payment, noting that transactions are cheap, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant! Linda dealt with my application. She was so lovely, polite and friendly. I was contacted so quickly to go over my application and finalise details. Linda stayed in constant co... See more

Company replied

Rated 5 out of 5 stars

My Experience with GR Finance has Been sensational, they are really good people & always help you get a good Loan, I've had Several Loans of them & never had a Problem with them. The lady who com... See more

Company replied

Rated 5 out of 5 stars

My agent is Michelle shes absolutely amazing, everything always go so quick and smoothly and even when she comes to the house shes so friendly my toddler has took a shine to her such a lovely person

Company replied

Rated 5 out of 5 stars

I have had a number of loans from GR Finance & the process is extremely easy & quick. Everything is explained clearly. Wendy my agent is absolutely fantastic. She’s extremely helpful, friendly , polit... See more

Company replied


Company details

Written by the company

GR Finance Ltd is an established family run business that specialises in home credit. Bringing small cash loans repayable over a short period to customers that cannot access mainstream credit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(179)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Agent - chantal

Chantal
I have used Chantal a few times now and she is absolutely outstanding. She if very informative and ensures you are confident in your choice and feel no pressure when taking out a loan. She is easily contactable and and extremely professional. I would 100% recommend using Chantal for all further loans.

April 20, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

It has always worked for me

I have used G.R finance for a number of years and Wendy my agent has been fantastic.she is loyal and a friend. Wouldn’t go past her.

August 12, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

The member of staff I've had the…

The member of staff I've had the pleasure of dealing with is always very helpful, friendly and efficient. Everything is explained very clearly.Thankyou.

August 12, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

My agent is Sandra H

My agent is Sandra H, she is extremely friendly and goes to all lengths to answer calls/messages quickly. Any queries I have she’s quick to respond. Very happy with the service she provides at GR Finance.

August 11, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

Very friendly very helpful in bank …

My agent us sandra h Very friendly very helpful in bank from a few mins to few hours taking stright out off bank on day u ask for no hassle I have used these company for a few years now and I won't go anywhere else

August 11, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

Real easy and friendly staff

Real easy and friendly staff, Wendy is brilliant and always goes above and beyond her call of Service and takes an interest in family life and always says "hello" to the kids. Payments are real cheap to make back aswel compared to other loan companies. Would defo recommend GR fianance to friends

August 11, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

Great service and Wendy is a great 😌…

Great service and Wendy is a great 😌 person she is friendly and a laugh can’t fault anything and easy to pay back

August 11, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

GR Finance is FANTASTIC

I have been with GR Finance for a few years now. My agent is Wendy and she is fantastic, shes makes everything so easy from application to making payments. Would definitely recommend to anyone needing a loan.

August 11, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

I have been with GR fiance for a few…

I have been with GR fiance for a few years now and they are a excellent company and very easy to deal with kath T who I deal with is excellent and very helpful

August 10, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

A very reliable service.

A very reliable service.Quick and easy.I have been with them a few years now and wouldnt go elsewhere.Excellent rates and affirdable repayments.

July 31, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Great company helped me and my wife out…

Great company helped me and my wife out a lot the agent we deal with couldn’t be anymore helpful
Thank you cath

July 31, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

It’s always good to hear from happy customers. Thank you for your positive review.

Rated 5 out of 5 stars

Kath is my agent,she is so friendly and…

Kath is my agent,she is so friendly and helpful to deal with. Couldn’t ask for a better agent thanks you Kath

August 7, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

Fantastic agent in wendy

Fantastic agent in wendy , clear and concise wording that is truly understandable , no hard sell which makes it trustworthy , been with gr for a few years now and seriously wouldn't think of looking anywhere else , they are literally only a phone call away to help with any needs which may occur ,love the short term options which mean it clears faster , highly recommend

August 7, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

Hi been with the company for a long…

Hi been with the company for a long time couldn't fault them really amazing people thanks all of yous

August 7, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

My agent is wendy

My agent is wendy, shes super friendly and nice to chat with. She helped me set up a loan in steps and was accepted to help me with what I needed. Easy payment plan, couldn't be more grateful for GR finance service.

August 7, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

My agent is Wendy and she’s fab

My agent is Wendy and she’s fab! Explains everything. It’s quick. Lots of support

June 19, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

The local agents at GRF are really important to us, and the level of care they provide is second to none. Thank you for your review.

Rated 5 out of 5 stars

Quick and efficient

It was an easy process from start to finish.
Wendy is approachable and very helpful with your loan queries.

July 15, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

My agent is Wendy and she is so kind…

My agent is Wendy and she is so kind and lovely everytime her service is amazing I would highly recommend

January 26, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. I will pass on your kind words to your local representative, who I know will appreciate the time you have taken to send this to us.

Rated 5 out of 5 stars

My agent is Chantel she is just the…

My agent is Chantel she is just the best such a lovely person and really helpful and very quick at getting back to you and getting everything sorted 100% recommended

April 17, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. I will pass on your kind words to your local representative, who I know will appreciate the time you have taken to send this to us.

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