GR Finance Ltd Reviews 

179
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, supportive, and professional during every single interaction. Many consumers appreciate this personalized approach, noting that agents make the entire procedure completely smooth and stress-free from start to finish. However, some customers also noted that the application and payment procedures are remarkably fast, straightforward, and reliable. People consistently highlight that loan repayments are highly affordable and well-structured to perfectly suit individual financial needs and schedules. Reviewers value the consistent communication and swift responses received whenever assistance or guidance is requested.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly, with many reviewers... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting the friendly and... See more

Service

People report positive experiences with service, highlighting the friendly staff, quick loan approval, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fast, straightforward application... See more

Payment

Customers reported immense satisfaction with payment, noting that transactions are cheap, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant! Linda dealt with my application. She was so lovely, polite and friendly. I was contacted so quickly to go over my application and finalise details. Linda stayed in constant co... See more

Company replied

Rated 5 out of 5 stars

My Experience with GR Finance has Been sensational, they are really good people & always help you get a good Loan, I've had Several Loans of them & never had a Problem with them. The lady who com... See more

Company replied

Rated 5 out of 5 stars

My agent is Michelle shes absolutely amazing, everything always go so quick and smoothly and even when she comes to the house shes so friendly my toddler has took a shine to her such a lovely person

Company replied

Rated 5 out of 5 stars

I have had a number of loans from GR Finance & the process is extremely easy & quick. Everything is explained clearly. Wendy my agent is absolutely fantastic. She’s extremely helpful, friendly , polit... See more

Company replied


Company details

Written by the company

GR Finance Ltd is an established family run business that specialises in home credit. Bringing small cash loans repayable over a short period to customers that cannot access mainstream credit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(179)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lisa is lovely always friendly always…

Lisa is lovely always friendly always making sure I’m happy and making sure I understand everything I could not recommend her enough

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

Always 5* experience

My loan advisor Diane has been excellent over the years since I've been with GR Finance, would recommend this company to anyone who is needing a loan.

August 4, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated

Rated 5 out of 5 stars

Mel is fantastic

My agent Mel is fantastic she friendly and is so helpful she goes above and beyond to help and explain things. The company is a great company always friendly and always gives 100% and more to there costumers

August 4, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for taking the time to review us. We are really happy that you are enjoying the service we provide.

Rated 5 out of 5 stars

They deserve my 5 star rating

A great company to deal with and having the added bonus of my local representative Chantal who is always friendly, efficient, Informative and helpful. Always had a very good respectful and supportive service from GR Finance. Definitely worth the 5 stars and I can confidently recommend to use

August 4, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Chantal the lady who help me progress…

Chantal the lady who help me progress my loan for me was amazing lovely woman it was really quick aswell very helpful

May 19, 2026
Unprompted review
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Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

I had a great experience from start to…

I had a great experience from start to finish.
The application process was quick and easy, and Lisa was incredibly helpful throughout!
I’d definitely recommend this company to anyone looking for straight forward hassle free finance.

July 6, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

My agent

My agent, Chantel is absolutely brilliant, she is there if I ever need her, I really can't put into words how good she is, GR Finance are very Lucy to have her work for them

August 4, 2026
Unprompted review
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Reply from GR Finance Ltd

Thank you for your review. I will pass on your kind words to your local representative, who I know will appreciate the time you have taken to send this to us.

Rated 5 out of 5 stars

The lady who provided my loan (wendy…

The agent who provided my loan (wendy hunter) was amazing, very helpful and friendly.
My loan was affordable and made easy to manage so that I dont need to worry about payments etc.
The loan its self was paid out quickly after going through affordability etc.
Can't fault GR finance at all and would definitely recommend to friends and family and I would use again.

May 6, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

I’m delighted that you are happy and enjoying the working relationship with our agent.

Rated 5 out of 5 stars

Great customer service and really…

Great customer service and really friendly. I have been a customer for years and never have i had any problems

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Excellent service great staff friendly…

Excellent service great staff friendly and no hassle at all.
Would recommend 100%
Lisa and manager Carol are lovely

June 24, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

5 stars 🌟

I have been with GR finance a while now chantal is my agent ..she is excellent always gets straight back to you ..lovely lady .

July 10, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Staff are amazing

My agent was Deb and she was amazing but due to health reasons a was transferred to Lisa and she had some hard shoes to fill a didnt think it was possible but omg she sure is just as amazing as deb both agents are fantastic, great at there job very professional but at the same time there have a friendly approach which is nice to have with your agent, if there's any issues a just have to message Lisa and let her know and she is so understanding and were able to sort it out, highly recommended for sure.

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

We believe our agents offer the best balance between relationship-based community service and modern, efficient services. Thank you for your review — I’m glad you feel the same way.

Rated 5 out of 5 stars

Friendly staff accommodating and talk…

Friendly staff accommodating and talk you through everything clearly

August 3, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Always easy to apply and get what you…

Always easy to apply and get what you need staff are lovely too

July 14, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Been getting loans for a while with GR…

Been getting loans for a while with GR now and they are good to go with as they are always in communication with me. if there is ever a problem Natalie who I deal with is understanding and solves the problem. Would highly recommend GR

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review. We take pride in what we do at GRF, so your positive comments are really appreciated.

Rated 5 out of 5 stars

Brilliant company

Brilliant company, quick and efficient with excellent down to earth staff. 100% recommend

May 14, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated.

Rated 5 out of 5 stars

My agent is lisa

My agent is lisa,
She’s very friendly, helpful, lovely and very kind hearted.
HRL helped me when I needed it and I’m forever grateful.
Brilliant

October 4, 2025
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated.

Rated 5 out of 5 stars

Loans

Gr finance loans are great they dont make you pay a lot over the top of you owe and it did not take long for me to get my first loan

August 4, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated.

Rated 5 out of 5 stars

Easy to apply and once accepted it’s…

Easy to apply and once accepted it’s all processed the same day friendly agent and just a phone call away would recommend being with these years also easy to renew

August 3, 2026
Unprompted review
GR Finance Ltd logo

Reply from GR Finance Ltd

Thank you for your review; it’s greatly appreciated.

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