after calling in to the shop, we were advised how to proceed. on line form submitted, however, delivery failed to turn up. following day, 3 phone calls various excuses, no return phone calls alt... See more
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Currency provided on time as requested and at a competitive rate. A minor issue (caused by me) was dealt with promptly. Not sure why some reviewers had problems with fluctuating exchange rates as my c... See more
Company replied
Great service. Was worried as never bought foreign currency over the internet before and the bank transfer system made me nervous but their exchange rates were the best so thought would give it a try.... See more
Company replied
Looked online for best rates and found them. Bit concerned about handing money over to someone I don't know but after reading reviews went for it. Very pleased I did. Easy ordering, quickly delivered... See more
Company replied
Company details
Contact info
122 Hamlet Court Road, SS0 7LP, Westcliff On Sea
- 0345 8686020
- financial@griffin-uk.com
- griffin-financial.co.uk
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything happened as it should have
Everything happened as it should have. ***
December 15, 2017
Unprompted review
Reply from Griffin Financial
Hi Derek,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Very good service
Very good service - did exactly what they said they'd do. I would use again.
December 15, 2017
Unprompted review
Reply from Griffin Financial
Hi William,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Delivered as promised and would use …
Delivered as promised and would use them again
December 15, 2017
Unprompted review
Reply from Griffin Financial
Hi Zoe,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
The on-line process was efficient
The on-line process was efficient. The delivery could have been quicker, as other financial institutions can do next day delivery. I waited 3 days. However, the exchange rate was very good.
December 15, 2017
Unprompted review
Reply from Griffin Financial
Hi Jan,
Thank you very much for the 4 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Fast, safe, efficient service at an excellent exchange rate
Fast, safe, efficient service at an excellent exchange rate. The order was received in exactly two working days.
December 14, 2017
Unprompted review
Reply from Griffin Financial
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
A very good company to deal with no …
A very good company to deal with no problems will deal again
December 14, 2017
Unprompted review
Reply from Griffin Financial
Hi James,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Excellent service
December 14, 2017
Unprompted review
Reply from Griffin Financial
Hi Mrs Fenton,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Reply from Griffin Financial
Hi Geoffrey,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Delivered the requested amount on-time
Delivered the requested amount on-time. Would have liked the option to specify note denominations though!
December 14, 2017
Unprompted review
Reply from Griffin Financial
Hi Nathan,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
World class A******
Great company, very helpful recommended to everyone.
December 14, 2017
Unprompted review
Reply from Griffin Financial
Hi Chris,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Reply from Griffin Financial
Hello David,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Excellent service
November 15, 2017
Unprompted review
Reply from Griffin Financial
Hi Mrs Firat,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
I must say it was the fist time in …
I must say it was the fist time in using Griffin and I found them first class,
I could not fault them. I received the Paso within a couple of days.
I will certainly make use of them again
Thanks
Ken Linnard
S Wales
November 15, 2017
Unprompted review
Reply from Griffin Financial
Hi Ken,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Great rate
Great rate, great communication and on time delivery, happy customer
November 9, 2017
Unprompted review
Reply from Griffin Financial
Hi Gonca,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Quick and amazing with every order
November 8, 2017
Unprompted review
Reply from Griffin Financial
Hi Jenny,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Excellent
Easy to use website, good ex rate, efficient,approachable and friendly on the phone, delivered on time. Impressed.
November 8, 2017
Unprompted review
Reply from Griffin Financial
Hi Gerald,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
GREAT SERVICE AND REALLY GOOD EXCHANGE …
GREAT SERVICE AND REALLY GOOD EXCHANGE RATE. I RECOMMEND GRIFFIN TO MY FRIENDS.
November 8, 2017
Unprompted review
Reply from Griffin Financial
Hi Graham,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Very fast and very reliable
Very fast and very reliable, will definitely be using this site again
November 8, 2017
Unprompted review
Reply from Griffin Financial
Hi Olive,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Ordered money Wednesday for delivery …
Ordered money Wednesday for delivery Friday and arrived on time. Did BAC transfer although concerned initially. Received email confirmations throughout transaction. Would definitely use them again and I 100% recommend.
October 22, 2017
Unprompted review
Reply from Griffin Financial
Hi Lola,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Super exchange rate
Super exchange rate, delivered on time, no problems.
October 16, 2017
Unprompted review
Reply from Griffin Financial
Hi Paul,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
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