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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people found the app unusable due to an overwhelming number of intrusive ads, often popping up mid-message or during basic functions. Customers also reported the app was filled with non-genuine profiles and automated accounts, making it difficult to connect with genuine users. The user experience was further hampered by glitches, frequent crashes, and issues with features like GPS and profile refreshing. Reviewers consistently criticized the pricing structure, finding the subscriptions expensive and the value for money poor, especially as features were removed or moved to higher-priced tiers. Some people also experienced random account bans without clear reasons, and found the customer support unresponsive to their inquiries.

What people talk about most

Application

Reviewers mention significant dissatisfaction with the app, citing a severe degradation in its functionality.... See more

User experience

Consumers find the user experience to be negative. Many reviewers report that the free version is effectively... See more

Website

Customers consistently note negative experiences with the website. Many reviewers express frustration with... See more

Price

Reviewers highlight significant dissatisfaction with the pricing structure. Many customers feel that the app... See more

Marketing

Clients share negative opinions on marketing, primarily due to the overwhelming and intrusive advertising.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely awful. I wad bullied, abused, threatened ion a daily basis. Reporting it often ended up with no action taken. Grindr is allowing not just bad behaviour, but criminal behaviour. I had to rep... See more

Rated 1 out of 5 stars

the app is unuseable, being filled with bots, scam accounts, Obvious onlyfans Ad-accounts, and very very intrusive Ads, ads pop up in the middle of writing a message, which opens the storefront to... See more

Rated 1 out of 5 stars

Crazy experience with Grindr: I let a friend use my phone 3 days, my account got permanently banned, then my twin’s — neither of us broke rules. They won’t explain why and apparently keep all your pho... See more

Rated 1 out of 5 stars

Almost every single tap in the app pops up an advertisement. You get multiple spam links every day. If you are somehow still able to use this app you will get banned randomly without a single reason a... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

995 reviews

5-star
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Rated 1 out of 5 stars

Useless customer service

Reported a spam user that sent a website link yet I got banned. This happened to someone else I know. “Customer Service” said we can’t tell you why you banned or which rule was broken and won’t review what’s happened. Grindr is only getting worse lead by copy and paste employees.

November 18, 2025
Unprompted review
Rated 2 out of 5 stars

Money orientated

Zero care about their consumers :(

A huge number of fake profiles
A huge number of girls
Frequent, long & difficult to close ads
More fake profiles behind a paywall

Unfortunately they know there are few alternatives so we all need to stop using them!

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

It's goes worse as time goes on

It's goes worse as time goes on. The app continually interrupts with ads if your not a paying member (which is expensive). Look, ads are fine, we all expect those for free use on apps... But the problem is theyre not just brief pop-ups, they are so intrusive and an ad can just go on and on and then lead you to the Google play store and then back to the ad or another one. And now even sound tracks from the ads still play continue playing ...even when you put the app into the background. There's no end. The only solution is normally to close the app and reopen it to shortcut the ad. ...and that can happen minutes apart. One time it was a great app but nowadays I don't even know how it's survives.

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

I'd give zero stars if possible

I'd give zero stars if possible. 90% spam, bots, fake profiles, countless ads. Tons of fake women are contacting me; it's outrageous. Charging for boosts, to roam, just to try to rise above the spam. I had multiple fake spam messages from the same fake profile several separate with separate profiles, same pics, same profile same fake messages. Do not sign up.

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible support

I have had a few meets from this site, but over all it's very glitchy and disappointing. I would never pay for access unless they really upped their game.

Like many Brits, I'm currently locked out of my account because their age verification AI & policy is useless and their 'customer services' is even more useless. GEORGE ARISON - YOU need to do better, MUCH better!!!

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Worst App out there

Worst App out there. Nobody in their right mind should pay for this. But the free version? Mediocre at best, substandard mostly. The constant stream of inappropriate ads that stop tasks as basic as replies to a message for minutes at a time does nothing to persuade me to stay. Then we get to the scam messages they allow through to promote so-called other sites. I could go on but I need to sleep

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Silently downgrading paid features

I have been an Xtra subscriber for a while now. I notice they continiously remove or limit paid features and move it to the Unlimited subscription while the prices only increase. Even during a certain subscription, so you're basically paying for something, only for certain features to be removed during your subscription. It's a scam and they only want people to pay for their most expensive plan. Why even bother paying for this app if they just like stealing your money?

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

“OF” scams

In recent months 9 out of ten “taps” I have received are from Only Fans scammers and obvious bots. “Take my —— if you subscribe!” Reporting is a joke. Nothing happens. I think it’s time to scrap this app. SCRUFF is much better and does a much better job of screening out the scammers.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Due to my experience with grindr my…

Due to my experience with grindr my intention is to destroy the company and make it go into administration. Any grindr user can make a claim and sue for compensation - visit ‘Austen Hays’ to submit.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

An Other disappointing experience…

I've had a disappointing experience with Grindr. It seems like a lot of men are just here to sell OnlyFans subscriptions, show off their bodies, or offer massages with happy endings. The platform feels more like a marketplace for these purposes rather than a genuine dating app. It's frustrating and not what I expected. Would not recommend if you're looking for meaningful connections.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Actually -10 it’s a load of shit

Actually -10 it’s a load of shit!
Do NOT subscribe to this crap app!
I have recurring subscription and people who don’t pay a subscription have access to more men and closer! One guy in London & one in Vancouver in a gay bar opened there Grindr app sitting next to me .. There was many more people on his FREE APP and closer than me who pays a subscription it’s a TOTAL SCAM!
And They totally ignore my E MAILS requesting assistance & a full refund

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Banned for no reason whatsoever

Tried to log into Grindr, had a error message saying I'm banned and I have to appeal my ban. No idea why I'm banned, they won't give you a reason. I have done everything they asked on their first message to me and now no one is responding to my emails with all the evidence they asked for. Communication is ridiculously poor, you don't get any response. This has to be the worst App I have ever paid for. I won't be using it again that's for sure. Complete shambles of a Company.

September 19, 2025
Unprompted review
Rated 2 out of 5 stars

Not clear to use and expensive

It is not clear or transparent to use offering confusing add-ons/extras. They do not make these options very clear. No easy place for quick reference about different options you pay for.
I ended up paying £18.99 every week taken from my bank account. That's 75.96 every month. Really that's more I recall than high end dating products like eharmony. If this app was more transparent and cheaper it would be a winner.
And on using the software app issues had to result to Youtube for help

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Crazy experience with Grindr

Crazy experience with Grindr: I let a friend use my phone 3 days, my account got permanently banned, then my twin’s — neither of us broke rules. They won’t explain why and apparently keep all your photos, device ID, location & private info even after a ban.

September 22, 2025
Unprompted review

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