Ik wacht net als Jans, inmiddels 9 werkdagen op 4 banden. Die van mij liggen ook bij GLS in Duitsland. 05/12/2024 18:20 The parcel has reached the parcel center and was sorted manual... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ik wacht net als Jans, inmiddels 9 werkdagen op 4 banden. Die van mij liggen ook bij GLS in Duitsland. 05/12/2024 18:20 The parcel has reached the parcel center and was sorted manual... See more
Company replied
First I was also sceptical about this company read few negative reviews and also noted that customer serivice is only available via mail. I ordered tires for my Volvo V90 Cross Country, these are spe... See more
Ive ordered 4 new Continental AllSeasonContact 2 225/55 R19 99V 3PMSF, EVc, and went smoothly and the delivery took place as indicated by the seller. The only thing I thought was strange, is... See more
Ordered Vredestein quatrac pro ev 235/45/18, delivery man left tires by the door so not good at all but I'm not blaming seller for that. Overall good experience, tires were 4 months old when delivered... See more
De teams van GRIP500 zetten zich volledig in voor uw tevredenheid. Achter onze website werken toegewijde professionals met nauwkeurigheid en energie om u een optimale service te bieden. Of het nu gaat om commerciële ondersteuning, klantenservice na verkoop, boekhouding, betalingsverwerking, logistiek, IT-service, marketing of management, elke medewerker streeft naar één doel: UW TEVREDENHEID. We zijn verheugd te zien dat onze site aanbevelingen van onze klanten ontvangt en dat hun loyaliteit ons succes bewijst.
Netherlands
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Guys never buy from this site never read all those comments that I’m not alone delivery is big trouble I received after 2 weeks and they sended 2023 dot Tyre They are scamming people and customer service are terrible

Reply from Grip500.nl
Item stated as delivered by GLS, GLS said they delivered it on an address in another city. They dont want to tell me where it is. Grip500 is of no support !

Reply from Grip500.nl
Ive ordered 4 new Continental AllSeasonContact 2 225/55 R19 99V 3PMSF, EVc, and went smoothly and the delivery took place as indicated by the seller.
The only thing I thought was strange, is the fact that the 4 tyres went out as 2 orders and arrived 1 day after each other.
One order was well sealed by the transportation company, but the other arrived one day later and not so well packed.
But the tyres looked good and new.
It's under my vehicle and feels great driving on it.
In general, same quality for better price, I do indicate them
I ordered new Pirelli P Zero HPT tires and received 3 year old tires. At arrival I declined delivery and grip500 deducted €60,- from my payment before crediting. Any other seller mentions older DOT production dates if they sell old tires but at GRIP500 they claim 3 years is still new. I find this anything short from scamming people. Beware.
Terrible delivery, tyres were delivered to me after 10 weekdays. Before the courier delivered them to me I saw him throwing them on the grass in front of him instead of carrying them, and to top it all of after I have I opened the main door for him and he wasn’t coming I had to go out my apartment to find the in the flats lift. Help yourself out and pay extra for a decent delivery on different webshops you will save yourself a lot of trouble…
I get very fast what i order and when i haved question they answered very fast too

Reply from Grip500.nl
They weren't sending tires for month and after contacting them and saying we want a refund they suddenly foundation them. They refused to pay back for tires which one we didn't pick up (about what they were informed) so they have tires and money now. That company is scam!!

Reply from Grip500.nl
Everything that could go wrong went wrong .. first I ordered a set of 4 tires from pirelli and they got delivered without any pre notice .. I say that because one of the tires was damaged when I unpacked it ( I wasn’t home for the delivery). I opened a complaint straight away (ordered 25th January, opened a complaint few days later with all info they asked). I returned the tire few days later ( beg Feb) . It took me countless emails ( no info from them) to get any info.. then they asked to re order the tire but it was a different price than I originally purchased.. when asked the employee , he didn’t know how to manage the price difference.. in the end they didn’t even offer to manage that , so almost 2 months later I get a notice that my refund is on the way ( expected first April ) . So 2 months to get a refund , no options offered to reorder through them, lack of communication etc.. never again ..

Reply from Grip500.nl
The worst company I have ever dealt with!!! I ordered the wrong size tires by mistake and wanted to exchange or return them. I wrote to help and got information that I can't exchange them, only return them and order new ones. I also received information that I should reject the order and the cost to me is 30 ewhat turned out was that they figured out that one shipment means one tire and the cost of one shipment is 30e, so in total they demanded 120e from me for the return alone!!! I don't have tires, only 120e cost for them, people who do that!! be careful with this company because they write and do something different .. the worst company I have ever dealt with

Reply from Grip500.nl
-This review has been edited, Grip500's response might not correlate now.
> Grip500 is amazing, however i've had some issues with GLS, their poster.
I never got any mail about delivery date/times (also no info regarding this on the GLS track/trace on their website)
Appearently it's been in a depot for many days just waiting. again, no emails have been sent.
I called GLS and they will now send my tire the following day. i'm sure the tire i ordered will be absolutely perfect.
If I were Grip500 i would consider a different poster than GLS since things like this happen daily. Check their reviews on google (LOL)

Reply from Grip500.nl
Attention everyone I hope you get to read it on time and not order.
If you want to wait for weeks not receive a thing and In the end not to be refunded even and be charged 60 euros for that they use some shitty lying delivery company named UPS with 1 star review out of 5k people I believe you can understand what we are talking about out of it. Don’t order worse experience I ever had . Liyng scammers I hope you people read well and nice don’t order go to a garage and get yourself tires surely.

Reply from Grip500.nl
Good tires. The dot date was recent (bought in dec, dot date nov). I did not make use of the installation service. Delivery was fast. Recommended.
The tires are not precise there are differences on the profile . Also ask for 2 tires and you send 2 from the right side wen normal is one right other left.

Reply from Grip500.nl
My tires were delivered but the garage can’t install them until mid-January: 6 weeks after delivery. That sucks, frankly. So no, my experience wasn’t the best. As for the quality of the tire, who knows? I’ve yet to see them.

Reply from Grip500.nl
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.