The product is awesome, The 5 stars are for product only. Requesting you to improve customer interaction centre more professional as i wish this start-up should grow exponentially. Please keep it up... See more
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I bought a cycle for my 10 years old son, within 3 weeks pandel came out, after raising a complain the came and replaced the pandel after 3 days. If such services will continue then it's a best optio... See more
The stroller has all the good points a working stroller must have, though there is one flaw in design. The pocket behind the seat is ending where the babies head will come. So a key or phone might str... See more
Issue was taken care with in 2 to 3 days..happened very swiftly, no followups nor calls, work done with in the given timeliness...hope this will be continued..giving 5 star, Thanks, Grow club...
Company details
- Baby Store
- also in
- Bicycle Store
Written by the company
Gro Club was created to solve a simple but overlooked problem: kids grow fast, but the things we buy for them don’t keep up. From bicycles and baby gear to furniture, children outgrow products quickly. Parents are left buying again and again, storing unused items, or discarding things that still have value. Over time, this becomes expensive, inconvenient, and wasteful. Gro Club exists to change that — without asking families to compromise on what they buy or how they use it. We introduced Smart Ownership to make ownership work better for families with growing kids. You buy new products like you normally would. When your child outgrows them, you have the option to upgrade to the next size or stage instead of starting from scratch. It’s a system designed around real life — flexible, practical, and built for how kids actually grow. Sustainability at Gro Club is built into the system, not pushed onto parents. Products that still have usable life are first used by institutions. Older products are carefully harvested for parts that support our service network, and only then are products regenerated and brought back into use. This ensures that every product and component delivers maximum value over time. Simply put, nothing goes to waste. Gro Club began with bicycles, but our vision has always been bigger. We’re building Smart Ownership across multiple categories that kids grow through — including car seats, strollers, bunk beds, and more — so families can enjoy buying what they need, knowing there’s a smarter option when it’s time to move on. In June 2024, we evolved from a subscription-based model to Smart Ownership to better reflect this philosophy: responsible choices shouldn’t feel restrictive or expensive. They should feel natural, accessible, and better designed. At its core, Gro Club is about making everyday parenting decisions easier — saving money, reducing clutter, and lowering waste — without guilt or sacrifice. Because sustainability doesn’t have to be complicated or costly. It just needs to make sense. Gro Club helps families enjoy every stage of growing up, while quietly taking care of what happens next.
Contact info
E86, Manyata Residency, Manayata Tech Park, Thanisandra, 560045, Bengaluru, India
- +91 95136 31850
- support@gro.club
- gro.club
4.4
Excellent
35 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good service done by a technician.
July 23, 2026
Unprompted review
Issue was taken care with in 2 to 3…
Issue was taken care with in 2 to 3 days..happened very swiftly, no followups nor calls, work done with in the given timeliness...hope this will be continued..giving 5 star, Thanks, Grow club...
July 23, 2026
Unprompted review
Mechanic response so good
Mechanic response so good. But gro club not responded my response via whatsapp.
July 22, 2026
Unprompted review
It was very good
It was very good. He was very friendly in completing the service
July 20, 2026
Unprompted review
Service is Good.
I bought a cycle for my 10 years old son, within 3 weeks pandel came out, after raising a complain the came and replaced the pandel after 3 days.
If such services will continue then it's a best option to buy from Gro Club.
July 20, 2026
Unprompted review
The product is awesome
The product is awesome, The 5 stars are for product only.
Requesting you to improve customer interaction centre more professional as i wish this start-up should grow exponentially.
Please keep it up and once again high five for product
July 18, 2026
Unprompted review
Wonderful experience
Had the best experience with everything from the purchase of the actual product to their service.
July 17, 2026
Unprompted review
Great products & outstanding service
Great products & outstanding after sales experience.
January 17, 2026
Unprompted review
Really good products
Really good products. Bought a Bicycle and a stroller. Good quality and durable. Been using the product for over 2 years now.
July 17, 2026
Unprompted review
Love the idea of not having to wonder…
Love the idea of not having to wonder what to do with the old cycles. We have already upgraded once after 1 year of using our first cycle.
The ease of exchange and cycle services was very seamless. Our kid loves his cycle.
July 17, 2026
Unprompted review
Gave us a cycle with extremely hard…
Gave us a cycle with extremely hard brakes. Brakes too hard for a 6 year old to press. Told them about the issue EIGHT DAYS ago. No help or assistance yet. I regret having anything to do with GroClub now. Wish I'd just gone and bought my son another cycle. He got hurt because he couldn't brake in time. No calls yet. Just bot messages. Pathetic for a supposedly homegrown Bangalore-based company.
May 24, 2026
Unprompted review
Products looked great on website but ……
Products looked great on website.
But pre sales service is sub par . Contacted customer care for info on a baby stroller which was redirected to a bot chat on WhatsApp with no real solution for days . Replies from their official support mail are still pending after 48hours .The customer service agent on call has no real information on product ..website hangs too. Customer service and website development has been highly neglected creating more trust issues when you promise a future benefit programme.
December 15, 2025
Unprompted review
Gro Club's after-sales service is very bad
Gro Club's after-sales service is very bad.
Their customer helpline number doesn't connect you to customer support agent easily. The agents would give false words that the bicycle would get repaired by tomorrow and keep delaying daily. They initially say that it would take 5-7 working days for the service.
It's their worthless words of "18-month warranty". But the customer would have to suffer for the service and keep contacting them daily and they would still keep delaying by saying it would get it done today, tomorrow.
July 3, 2025
Unprompted review
Reply from Gro Club
Hi, We’re sorry for the inconvenience you faced. There was a temporary period where service requests were delayed due to a staffing issue, which has since been resolved. Our team is committed to ensuring every reported issue is addressed, and we appreciate your patience and feedback.
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