Grocemania Reviews 

141
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Scammers. No order arrived. I will take it to higher authorities i will make sure they pay for their scam.

Rated 5 out of 5 stars

Good service. Called me to let me know that an item was unavailable and to check my order had been received. Reasonable delivery charge when you spend £10. £2.50 delivery, £1 cheaper than UberEats and... See more

Rated 4 out of 5 stars

Fast same-day single shop shopping, delivered within 2 hours of order for a 50 items £50 approx. medium-amount order. Had ordered all from the Tesco Express, but all items were sourced from Sain... See more

Rated 1 out of 5 stars

It said London delivery....they let u order, debit your account then tell you they only deliver to certain areas.....why isn't your order stopped when you put your address in???? Why is your money t... See more

Company replied

Company details

  1. Restaurants & Bars

Written by the company

Grocery Delivery in minutes! Order from any local grocery shop or supermarket and get your order in minutes! Dozens of shops and only £10 minimum order value!


Contact info

2.8

Average

TrustScore 3 out of 5

141 reviews

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No recent history of asking for reviews

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2.8

All reviews

(141)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

They say London delivery...... misleading

It said London delivery....they let u order, debit your account then tell you they only deliver to certain areas.....why isn't your order stopped when you put your address in???? Why is your money taken 1st??????

Unprofessional!!

July 23, 2018
Unprompted review
Grocemania logo

Reply from Grocemania

Dear Pauline, I am so sorry to hear about your experience. However, I remember the case with your order - and our team notified you and refunded the order in less than 2 minutes after the order has been placed. We are working to roll out as fast as we can and don't want to keep your money - it is the system built up this way, but such reviews and people like you only slow us down. Every store on our website has an address and T&C displays where we can deliver or not. Regarding, why the payment is taken straight away every time - it happens because the software we used was built up this way if you have a better idea or can build a new tech - you are always welcome.

Rated 1 out of 5 stars

accepted order then said didn't deliver…

accepted order then said didn't deliver to my area despite area being listed and one local shop 10mins away. Email bounced back from mailbox. Nice idea but poor execution.

July 22, 2018
Unprompted review
Grocemania logo

Reply from Grocemania

Dear Putney, we are sorry to hear that. We are trying to expand our service as fast as we can and looking back at your order - we don't have any stores in your area at the moment unfortunately. Our team has done everything promptly and have let you know about the issue. I am sorry to hear about our experience and hope we will be live pretty soon!

Rated 3 out of 5 stars

I ordered from the website and paid via …

I ordered from the website and paid via PayPal, no problems so far! I then had an email to say that they had noticed I live in an area they do not deal with currently (north west England). I'm sorry but I thought Royal Mail delivered anywhere in the country!
If they had completed my order I would have given 5 stars as it is an easy site to navigate and prices are fair.
I am awaiting PayPal refund as I write this.

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

The best grocery delivery service!

Recently, i was chilling at home and i was so lazy to get some snacks, so i found out that there is a servce which delivers food at low cost and no need to order over40-60quids. This service is Grocemania. Im loving it, i swear!

November 29, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, I was ill and was not able to go to the nearest corner shop, delivery was on time and the delivery guy was very friendly person. Thank you!

November 25, 2017
Unprompted review
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