Groceries2go Reviews 19

TrustScore 4.5 out of 5

4.3

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Company details

Written by the company

Groceries2Go is a UK-based online grocery delivery service created to make everyday shopping simpler, faster, and more reliable. We specialise in delivering essential groceries, household staples, and popular branded products directly to your door, saving you time and hassle. Our mission is to provide customers with a convenient alternative to traditional supermarket shopping. Whether you need cupboard essentials, snacks, drinks, or last-minute top-ups, Groceries2Go offers a carefully selected range of products at competitive prices. We work with trusted suppliers to ensure all items are sourced responsibly, stored correctly, and dispatched with care. Customer satisfaction is at the heart of everything we do. We aim to process orders quickly, package items securely, and communicate clearly at every stage of the delivery process. Our friendly support team is always on hand to help with questions, order updates, or after-sales support. Groceries2Go is designed for busy households, professionals, families, and anyone who values convenience without compromising on quality. We are constantly expanding our product range and improving our service based on customer feedback. Thank you for choosing Groceries2Go. We look forward to serving you and becoming your trusted online grocery partner. Same day dispatch on 100's of products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

19 reviews

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Rated 1 out of 5 stars

I ordered coffee that never arrived

I ordered coffee that never arrived and despite countless attempts to contact groceries2go I never received a reply. I feel as if I’ve been scammed out of my money. I can’t possibly recommend groceries2go to anybody.

August 2, 2023
Unprompted review
Rated 1 out of 5 stars

Order Cancelled no reason given 1 week after being placed

Order Cancelled no reason given 1 week after being placed , no contact just an email saying that the order had been refunded , check there site to see if it was stock issues all item where still for sale , emailed no response , used there chat once again no response even tried Facebook no response , wait a week for my order and they just cancel it without even tell you why is crazy DONT USE AVOID

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Sweet Addicts/Groceries2Go lovely business and great service.

I first came across Sweet Addicts/Groceries2Go on Twitter around April 2021 and had a few delightful interactions with them.

Our tubs of sweets arrived swiftly, well packaged and were enjoyed by many.

They have some great deals in general but often have special offers on too. A variety of different items, from regular food cupboard items, sweets and drinks as you'd expect by their name, but also seasonal, household, baby and even pet items. Items are updating all the time.

I especially love that they sell some items in larger tubs to reduce waste, like the hair and body wash, so you can refill your own bottles. My only criticism is that I'd love to see more of a variety of refillable items to encourage less waste.

June 22, 2022
Unprompted review
Rated 5 out of 5 stars

I love groceries 2 go

I love groceries 2 go! After ordering alpro gluten free oat milk from a few companies groceries 2 go are the only ones that send the order correct, fast, undamaged and without lots of unnecessary packaging. Decent price plus free delivery over a certain amount which always helps. Highly recommended.

January 16, 2022
Unprompted review
Rated 1 out of 5 stars

I My latest order placed an order on 7th October and…

I placed an order on 7th October and still not received it. Usually I receive my order within 2 days. Has it been sent yet? Please let me know what is happening to my order. Jean.

October 13, 2021
Unprompted review
Groceries2go logo

Reply from Groceries2go

Hi Jean,

We are so sorry for any inconvenience caused. Amazon Shipping has this marked as delivered on Friday 08th October, but if this is not the case please can you contact us via email to sales@groceries2go.co.uk and we can look into this further for you.

Many thanks,

Groceries2Go

Rated 5 out of 5 stars

A very pleasant experience

I was very pleased with my shopping experience on Groceries2Go, their site is extremely easy to navigate, purchasing my product was a breeze and my delivery was very quick, I will definitely shop with them again.

June 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and fast delivery

Great service, really good prices and quick delivery. Will definitely use again to keep stocked up on essentials. Managed to find items that weren't available in a lot of other shops!!

February 11, 2021
Unprompted review

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