Groff's Automotive Co. Reviews 

170
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

These guys are honest and to the point. Dave did the work on my vehicle, fairly and thorough. The work consisted of mostly serviceability inspection (as the vehicle is just shy of forty years old)... See more

Rated 5 out of 5 stars

Groffs has always been knowledgeable and able to accommodate any repairs we needed. They are always attentive to the customers inquiries and very friendly. As for the customer service, they rank first... See more

Rated 5 out of 5 stars

Total Professionals, Excellent Service with Very Detailed Oriented Staff. I can count on these guys doing what is "Right" for my vehicle and Me. Always helpful and knowledgeable of maintenance and urg... See more

Rated 5 out of 5 stars

This is the only place in CO that you need to bring your vehicle. Everyone here is very friendly and professional. We have taken both our vehicles here for three years now. The professionalism extends... See more

Company details

  1. Auto Repair Shop

Information provided by various external sources

Groff's Automotive Co. has been providing Colorado Springs and the surrounding areas with quality auto care on all domestic and imported cars since 1956.


Contact info

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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4.9

All reviews

(170)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Groffs has always been knowledgeable…

Groffs has always been knowledgeable and able to accommodate any repairs we needed. They are always attentive to the customers inquiries and very friendly. As for the customer service, they rank first rate above the rest. We highly recommend your auto repair needs to be done at Groffs’s.

June 24, 2022
Rated 5 out of 5 stars

The team at Groff's is always attentive…

The team at Groff's is always attentive and professional. I appreciate the care with which things are diagnosed and explained. I'm never surprised when it's time to pay the invoice upon completion of the work and haven't had any issues with any of the repairs that have been made at the shop over the years. Highly recommend Brian and the team!

April 11, 2022
Rated 5 out of 5 stars

This is the BEST Automotive Co in…

This is the BEST Automotive Co in Colorado Spring. I have a fleet of box trucks that i've intrusted to them and time and time again they have went over and above to get my trucks fixed in a timley manner to insure that I'm up and running to serve my cutmomers. I would highly recommend !!!!
Thanks for all you do !!!

March 29, 2022
Rated 5 out of 5 stars

Everyone at Groffs is so friendly and…

Everyone at Groffs is so friendly and extremely helpful! Everytime I take my car there they are honest with me about what's going on and honor their warranties without question. I never have to worry about if I'm getting ripped off or lied to! They are my #1 choice for mechanic hands down.

January 18, 2022
Rated 5 out of 5 stars

Groffs auto has always been my go to…

Groffs auto has always been my go to shop, since moving here in 2014.
They work quick and really help you throughout the process to not make it stressful. I've recommended multiple folks from work here, and they love Groffs too.

January 13, 2022
Rated 5 out of 5 stars

Groff's Automotive provided me estimate…

Groff's Automotive provided me estimate quickly after accurately diagnosing my climate control system issue. They were able to repair my vehicle in the timeframe they stated and the work was impeccable. My care was clean and ready to go when they told me it would. I highly recommend Groff's.

January 6, 2022
Rated 5 out of 5 stars

I am very pleased with the experience…

I am very pleased with the experience and the professionalism. I have taken my vehicle once before to get my heater fixed and they did a great job and very honest.

This time I took my vehicle in because of a knocking noise front left passenger side when driving and a scraping noise when I would brake. I took my vehicle in almost a month ago to Pep Boys to get my brakes and roaters done amongst other things. Well the guys at Pep Boys did a poor job ( that's just a nice way to put it).

Dave at Groffs Automotive informed me that the reason why I was having the knocking noise and scraping noise was because the left caliper bracket bolt was missing, the remaining bolt was loose, the caliper was rubbing against the wheel, wheel tape weights had been knocked off, and the right upper slide pin was bent because of incorrect installation.

This could have ended in a lawsuit against Pep Boys. Something serious could have happened while driving my vehicle. I thank God it didn't. Groffs Automotive is a blessing! Thank you everyone for taking your time and ensuring that my vehicle is safe to drive.

Sincerely,

Stacey

December 29, 2021
Rated 5 out of 5 stars

Honesty and transparency

Honest and transparent guys that truly get to the root cause of your problems. There isn't much more you can ask of a local mechanic. Well worth the money and time and leaves you with peace of mind. Come to these guys if you want an honest and quality experience!

June 16, 2021
Rated 4 out of 5 stars

New battery

My car needed a new battery but is old and will be needing some more TLC. Thank you for the timely service, honesty, and informing me on future repairs.

May 27, 2021
Rated 5 out of 5 stars

We were really impressed with the fast

We were really impressed with the fast and great service . It was our first time using this mechanics, our car had a couple codes on and they fixed the one and said the other was only on because of the Initial problem, very honest and straightforward. And the shop is super clean. Our car is running great !

April 6, 2021
Rated 4 out of 5 stars

No one.was wearing.mask

No one.was wearing.mask. I almost turned.around and walked out. No one.likes to wear them.but.until this.virus which is worldwide is under control it is.important.to protect yourself.and others. Not doing.so says "You.do not care".

March 27, 2021
Rated 5 out of 5 stars

Really fast service

Really fast service. Took my car in for check engine light and it was fixed the next day. I believe it was fairly priced. No problems.

March 19, 2021

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