Grosvenorshirts Reviews 

385
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been buying Grosvenor shirts for about 10 years. I spent a number of years living in London before returning to Australia almost 3 years ago. I appreciate that such a great product range is no... See more

Rated 5 out of 5 stars

I have many Grosvenor Shirts. As you would expect from a boutique, Jermyn Street shirt manufacturer, they are all of excellent quality. But what sets their shirts apart are the extra detail -... See more

Company replied

Rated 5 out of 5 stars

Grosvenor shirts are of good quality and tailoring. Delivery is quite fast and professional. I've rated 5, no doubt. However, the actual shirt's dimensions are slightly smaller than declared. For ex... See more

Rated 5 out of 5 stars

Gorgeous fabrics, perfect fit, wonderful, friendly service. Can’t do any better! Deserves 100 stars!!! Plus now we can purchase online, although shopping at the Grosvenor shop is part of the fun of vi... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

At Grosvenor we pride ourselves on designing and manufacturing all our luxury shirts in the United Kingdom, both our Ready to Wear and Made to Measure shirts are created with home grown talent and craftsmanship to bring you the very best in quality and design. Grosvenor Shirts. Exclusively British


Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

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4.8

All reviews

(385)

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Rated 1 out of 5 stars

Shocking Customer Service Unprofessional and Total Lack of Concern

Appalling Customer Service. Paid £12 for one shirt to be sent Special Delivery Guaranteed Next Day. Tracking Number not recognised. Supposed to be delivered by 1 on Fruday. Nothing. Emailed them. Response? Nothing we can do Warehouse closed until Monday. If it turns up let us know! (Exact words). Absolutely unprofessional, uncaring and disinterested! Still no shirt. Was for a party on Saturday night.

December 14, 2019
Unprompted review
Rated 5 out of 5 stars

Best shirts ANYWHERE!!

Gorgeous fabrics, perfect fit, wonderful, friendly service. Can’t do any better! Deserves 100 stars!!! Plus now we can purchase online, although shopping at the Grosvenor shop is part of the fun of visiting London!

December 1, 2019
Unprompted review
Rated 1 out of 5 stars

disappointing

Ordered on a Wednesday and paid extra to be delivered before going on holiday on the Sunday. Shirts arrived on Monday after a had left the uk.

November 26, 2019
Unprompted review
Grosvenorshirts logo

Reply from Grosvenorshirts

Hi Justin, We did speak on the 31/10/19 just to make sure that your order was correct in terms of sizing. The shirts were shipped on the 1/11/19, via Royalmail, 1st class shipping. I can only apologise for the shirts arriving after you left for your holidays.

Grosvenor Shirts.

Rated 3 out of 5 stars

AShirt great

AShirt great. Freight cost horrific. Awaiting credit for second shirt that was paid for but could not be supplied

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, perfect fit and really quick delivery

October 21, 2019
Unprompted review
Grosvenorshirts logo

Reply from Grosvenorshirts

Hillary, Thank you for your kind comments and the 5*'s, very much appreciated.

Grosvenor Shirts

Rated 5 out of 5 stars

Fantastic

Great Service and Quality of product. Highly recommend them.

October 16, 2019
Unprompted review
Grosvenorshirts logo

Reply from Grosvenorshirts

Thank you, Kate, for taking the time to leave us a great review, very much appreciated.

Grosvenor Shirts

Rated 3 out of 5 stars

Good service

Good service, prompt delivery. Shirts were not the quality I hoped for the price paid to be honest.

October 16, 2019
Unprompted review
Grosvenorshirts logo

Reply from Grosvenorshirts

Thank you Scott for taking the time to leave us a review. Apologies for the quality not being what you expected, if you wish, you can forward an email to info@grosvenorshirts.com with your complaint and we will look into it.

Grosvenor Shirts

Rated 5 out of 5 stars

Great quality british made short

Great quality british made short, fits superbly. Great colour/pattern.
Prompt delivery,
Will certainly buy again

October 15, 2019
Unprompted review
Grosvenorshirts logo

Reply from Grosvenorshirts

Thank you Peter, we love to hear great feedback.

Grosvenor Shirts

Rated 5 out of 5 stars

First rate shirts

First rate shirts. Delivered to Switzerland a couple of days after placing the order. Size guide is spot on.

October 15, 2019
Unprompted review
Grosvenorshirts logo

Reply from Grosvenorshirts

Thank you Steve for taking the time to leave us this great 5* review. We appreciate it!

Grosvenor Shirts

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