Group Gear Limited Reviews 

51
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I have dealt with this company for years and they used to be great! Now you cannot even see the prices AT ALL, you have to send a request of your "potential" order for a quote without any clue of how... See more

Rated 5 out of 5 stars

Bought the WiFi connekt starter kit and having failed spectacularly in trying to set it up called technical support for some guidance. Tom was incredibly helpful and walked me through the set up ste... See more

Rated 5 out of 5 stars

I purchased a slave unit of a powerline mains socket with wifi and was unable to get it working despite resetting it and rebooting it. I emailed the Company in the evening and received a telephone ca... See more

Rated 5 out of 5 stars

Amazing Service! Chris H, our account manager, is always happy to help and provides amazing customer service. We trust GroupGear as a reliable vendor and will definitely be doing a lot more or... See more

Company details

  1. Electronics Store

Information provided by various external sources

We are a well established Company supplying PC cabling, accessories & media accessories to the Computer, Electronic & associated industries.


Contact info

1.8

Poor

TrustScore 2 out of 5

51 reviews

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No recent history of asking for reviews

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1.8

All reviews

(51)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Clown Shoes Company

I have dealt with this company for years and they used to be great! Now you cannot even see the prices AT ALL, you have to send a request of your "potential" order for a quote without any clue of how much that might cost?? Is the circus in town?? Maybe they think that builds excitement and anticipation but in the business world that's a massive LOSE and totally idiotic IMO. You sell cables, its not exactly a closed market or a USP is it guys?? Why make it so difficult for potential customers? They will be selling flowers that squirt water next...

October 31, 2023
Unprompted review
Rated 4 out of 5 stars

Great company with helpful staff

Great company with helpful staff. Its is a shame that we have to continually populate the delivery address for drop shipping. At busy times you lose business as we often don't have time to enter address details.

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

As always our account manager Mark…

As always our account manager Mark White provided a very quick and competitive quote. No matter how large or small the quote request he treats each one with the same level of attention. A truly trusted supplier.

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Service!

Amazing Service!

Chris H, our account manager, is always happy to help and provides amazing customer service. We trust GroupGear as a reliable vendor and will definitely be doing a lot more orders!

Thanks Chris!

Kind Regards,
Abbe

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great products and excellent service

Great products and excellent service. Installed WiFi connekt to improve poor distribution around the house and very impressed with the results. A little tricky to setup with my Sky router; however, the technical support provided by Tom was exceptional. Highly recommend!

June 14, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Company - Highly Recommend

We have worked with Group Gear for over 10 now and we highly recommend them to anyone. The team is great and will respond to any orders or queries quickly. We worked with Darren Garner for a number of years who was a great account manager and still will help us out when needed. Chris Harris has recently become our account manager. He will deal with anything we throw at him and will always go that extra mile. Overall Group Gear are a great team to work with and will always help you in anyway that they can!

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience overall.

I've been dealing with Deanna and she's been incredibly helpful with dealing with my businesses requirements. She's given me guidance with a couple of queries and so far the everything is going extremely well. Would highly recommend Group Gear.

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

helpful and thorough technical support

Bought the WiFi connekt starter kit and having failed spectacularly in trying to set it up called technical support for some guidance. Tom was incredibly helpful and walked me through the set up step by step.

Don’t believe the manual that says you can set up the extender in a few easy steps, especially if you have virgin media router. Just call Tom from the get go.

May 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

I purchased a slave unit of a powerline mains socket with wifi and was unable to get it working despite resetting it and rebooting it. I emailed the Company in the evening and received a telephone call the following morning. I spoke to Tom in Technical support and he spent more than 30 minutes going through the issues and explaining my options. Basically I needed to purchase a master unit as well and he emailed me a link to a seller. I have never encountered someone as helpful as Tom in any company. Brilliant.

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Chris Harris

Chris Harris, great account manger, quotes back very quickly and orders are always on time. Any issues/queries are always sorted quickly and efficiently by Chris and the team.

May 3, 2019
Unprompted review
Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. Very easy to place orders. We are kept up to date on lead times - with most items shipping next day. Very accommodating. The Admin team are fantastic at getting back to us with answers very quickly. Thank you!

May 2, 2019
Unprompted review
Rated 5 out of 5 stars

DARREN GARNER

Darren is always extremely helpful. He is quick to respond and has great knowledge and will always offer advice and/or alternatives where necessary, nothing is too much trouble even the smallest enquiry.

May 2, 2019
Unprompted review
Rated 5 out of 5 stars

Acount manager Darren Garner

Group Gear are my go to for any cable quotes or questions, no query is too small for them! Darren is always quick to respond with great knowledge along with competitive prices. Thank you!

May 2, 2019
Unprompted review

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