Groupon Reviews 2,546

Thank you for quick reply on the email and sorting out the initial hicup. It felt really nice to receive this great deal and working with you.

I bought a voucher which did not work and did not show up in the app. They refused to give a refund. What a waste of money!

Where is my order from the middle of May? Why haven't you refunded my money? I do not want a voucher for the amount I paid, I will be taking this to Consumer Affairs

Groupon should verify the deals and make the sellers accountable for something they are providing or selling.

I purchased a Microsoft Office key from Groupon.
The key appears to be a UK school account rather than a legitimate retail license. The listing claimed it would be valid until 2029, but the key was deactivated within 9 months of activation. This appears to be a scam.

From May 2026 when I initially attempted to contact Groupon for a refund due to merchant no longer honouring vouchers and not connected to Groupon for a year? I am yet another Groupon customer that is awaiting refund for a service advertised on Groupon BUT the merchant informed that they have not been linked with Groupon for a year due to non payment? I sent the text communication as per instructions in purchasing the Groupon voucher to the merchant to book the service.

I have provided proof of the communication with the merchant refusing to honour the voucher and advising me to contact Groupon for refund. Today 11 June 2026 is my second attempt to resolve the matter with Groupon. Needless to say, I will not be using Groupon again and I have found Scoopon to be much more credible.

I am still waiting for my refund that I expect as it's not my fault Groupon Support failed to contact me sooner when I initially reached out for Groupon Support. Also not my responsibility for the merchant no longer choosing to be associated with Groupon.

I am wondering if there would be legal course of action for false advertising

If you want the best bang for your buck, this is the app. We use Groupon constantly and have bought deals for dinner out, car detailing, weekend activities, and beauty treatments for my wife. It makes trying new places incredibly affordable, and the process is always smooth. 5 stars!

Groupon refused to take responsibility for allowing a scamming merchant to sell access to unauthorised microsoft 365.
Groupon refunded $42 as a credit, what joke! When I was blocked by the administrator that actually owned and controlled the Microsoft 365 school account that I was sold, I lost access to 6 months of work files!

amazing customer service and value for money

Unverified providers. Do not purchase any beauty treatments. It can be a dangerous scam.

The staff were friendly and helpful. The Jet boat experience was amazing. The photos captured were fabulous. You will not regret doing this.

Bought package from thai healing touch on groupon but the place was 'booked out', then then provider wanted to redeem my code and use it but not give me the actual service. Alerted Groupon to this, and they failed to respond to me. Scammers supporting scammers.

Absolutely fantastic, professional welcoming staff, beautiful decor, wonderful service and everything was clean and very relaxing.
If your looking for a wonderful relaxing pamper day I would highly recommend giving this a go. Great value for money, great staff, great facilities, just a great place in everyway

Appalling.

I purchased Microsoft Office 2024, I thought.

The installation wasn't intuitive so I accessed help.

Suggestion 1 had me showing hidden files, deleting some and then starting the installation again (not really intuitive!). This didn't work. I was given an installation key but was never prompted to use it.

Suggestion 2 had me installing AnyDesk to allow an unknown person access to my computer.

Thankfully, it was only $20 but this was a textbook rip off.

Extremely poor service

Prompt delivery of voucher , followed instructions and everything set up easy.
Groupon communicated very well and voucher worked as they said it would.

Excellent service and fair prices in this difficult time. Meals were prepared swiftly and with excellent advice given by staff.
We had chicken and beef curry with naan and rice
We plan to return soon to try the goat and lamb curry. Family restaurant with seating for kids. Local music, which we enjoyed.
Recommend to diners who like Indian meals
Thank you Clive and Marie

$100 paid
No service delivered
Refused extension despite attempted use
Groupon untrustworthy.

The event we organised cancelled on us and wouldn’t reschedule or refund us. It was hours of back and forth between them and Groupon. Took hours across weeks to get a refund and no one ever offered any discount or offers for this massive let down!

Way to ruin our Christmas gift!