Grove Shop Reviews 

1,486
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the secure, robust packaging that protects their items. People also mention that the online platform is very straightforward to use and navigate when placing new orders. Consumers note that the supplied products are of fantastic quality and available at remarkably competitive prices. Reviewers consistently emphasize the helpful staff members and excellent communication maintained throughout the entire purchasing process. Shoppers truly appreciate the prompt and efficient assistance received whenever they need support or quick replacements for items. Many buyers state they will definitely return to purchase again due to this consistently reliable service.

What people talk about most

Delivery service

Consumers find delivery service to be extremely satisfying, highlighting consistently fast and prompt... See more

Product

Clients share positive opinions on product quality, frequently praising the great range of items, exact paint... See more

Order

Reviewers highlight high satisfaction with the ordering process, praising competitive prices and fast,... See more

Service

People report positive experiences with service, frequently highlighting very fast delivery and great... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and reasonable rates across a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item... See more

Company replied

Rated 5 out of 5 stars

When somebody at Grove noticed that I had ordered 3 similar items but one was of a larger (more expensive) size, they phoned to ask if I had really wanted to order the smaller size for all 3. They swa... See more

Company replied

Rated 5 out of 5 stars

The website is really easy to navigate and delivery is super quick. I tried them out because our regular supplier couldn't offer a particular product and I now only deal with Grove. They supply a grea... See more

Company replied

Rated 5 out of 5 stars

The product ordered was on backorder so alternatives were suggested. The sales executive checked out concerns I had that they might not do the same job with the manufacturer with the result I ordered... See more

Company replied


Company details

  1. Paint Store
  2. also in
  3. Abrasives Supplier
  4. Automotive Repair Equipment Wholesaler
  5. Car Equipment Accessories Store
  6. Car Repair and Maintenance

About Grove Shop

Written by the company

The official Grove Group online shop.
Supplying the trade and public with real trade prices and no minimum order value.
Over 100 years supplying the UK automotive, finishing and refinishing trades with abrasives, tools, paint, protective gear and test equipment.
Dozens of major brands stocked for immediate dispatch, including:
 
  • Sika
  • Mirka
  • Meguiar's
  • Festool
  • Concept
  • 3M
  • Indasa
  • Upol
  • Farecla
  • J-Tape
 
We have over 10,000 products in stock including:
 
  • Valeting
  • Adhesives
  • Aerosols
  • Abrasives
  • Paint Mixes
  • Sealants
  • Tapes
  • PPE
  • Tools
  • Fillers
 
So next time you need something for your car, caravan, motorhome or boat, remember us at Grove Shop.
We also offer a click and collect service from our store in Burgess Hill if you need something urgently. Click for directions.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,486)

112 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and user friendly from start to…

Quick and user friendly from start to finish, will definitely use Grove again.

June 23, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the wonderful review, Anthony! We're glad your shopping experience was seamless. That is exactly what we aim for! Thank you for choosing us and we can't wait to serve you again soon!

Rated 5 out of 5 stars

Very fast service with great…

Very fast service with great communication
The product purchased is excellent 👍

June 22, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the fantastic review, Mark! Your review put a smile on our faces 😊. Customer satisfaction is our priority, so it's great to see that our efforts are appreciated!

Thanks for choosing us!

Rated 5 out of 5 stars

Happy customer

All good. Very helpful after missing parcel had been sent back to them, was located and resent to us

June 23, 2026
Grove Shop logo

Reply from Grove Shop

Hi, thank you for taking the time to share your wonderful feedback.

We're pleased to know the issues with your parcel were resolved, and you have received your package. If you ever need anything else in the future, feel free to reach out to us.

Thank you for choosing us! 😊

Rated 5 out of 5 stars

Great customer service

Great customer service. Very considerate. Thanks

June 17, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the wonderful feedback! We appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

The sales person who dealt with our…

The sales person who dealt with our enquiry / order was understanding and helpful at all times. Delivery was fast, efficient and on time.

June 17, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the fantastic review. Customer satisfaction is our priority, so we're pleased we could help you with your enquiry and got your items delivered promptly.

If you ever need help with anything else, feel free to reach out!

Thank you for your support!

Rated 5 out of 5 stars

Excellent service

Excellent service, updated communications and very fast delivery.

June 17, 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the 5-star review! We appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Great company

Very easy to order on the website and arrived the next day.

June 8, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the fantastic review! Our goal is to give our customers a seamless shopping experience from start to finish, so we're pleased to know this was exactly your experience.

Thanks for choosing us, and we hope to serve you again soon!

Rated 5 out of 5 stars

Excellent service

First class service from initial inquiry to receiving the order.

June 1, 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the fantastic review, Mark! We're thrilled to know you loved your experience with us. If you ever need anything else, do not hesitate to contact us.

Thanks for choosing us!

Rated 5 out of 5 stars

Supplied as ordered, good quality

Supplied as ordered, a very good product, and colour match, especially as the vehicle is 30 years old.

May 7, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for taking the time to share this amazing feedback, David. We're glad we could help you get the perfect colour match for your vehicle. If you need anything else in the future, do not hesitate to reach out.

We appreciate your support and hope to serve you again soon! 😊

Rated 5 out of 5 stars

Good quality product and repeat order

Good quality product and repeat purchase, same great service and excellent packaging. Will happily buy again.

May 26, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the wonderful review, Paul! We appreciate your continuous patronage and support!

We look forward to serving you again soon.

Rated 5 out of 5 stars

Great team

Great team, quick response to any query, prompt delivery, great company to do business with

May 20, 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the amazing feedback, Jen! Your satisfaction is our priority, so we're delighted to hear you loved your experience shopping with us.

Thanks for choosing us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

good price for item ,delivered really…

good price for item ,delivered really fast .
Will definitely reorder in the future.

May 11, 2026
Grove Shop logo

Reply from Grove Shop

Thank you so much for the amazing review, Thomas! We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great customised products

I only purchase small amounts from Grove but it is a bespoke product which they have been brilliant in customising for me. Reasonably priced, easy to order from and always deliver on time.

July 1, 2025
Grove Shop logo

Reply from Grove Shop

Thank you so much for the wonderful review, Mike! We strive to ensure maximum customer satisfaction, so we're thrilled to be able to assist you with your bespoke products.

Thank you for choosing us, and we hope to serve you again soon!

Rated 5 out of 5 stars

Great communication

After ordering, we very quickly received an email explaining that it was on back order. We were told we could cancel the order if wanted, but we were given a new delivery date which was fine. The item arrived when stated, with good packaging. To sum it up, excellent communication - thank you!

April 16, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for the brilliant feedback, Geraldine! Here at Groveshop, we prioritise communication with our customers, so it's great to know our efforts are recognised and appreciated.

Thanks for choosing us, and we hope to serve you again soon!

Rated 5 out of 5 stars

Service and delivery all straight…

Service and delivery all straight forward with no hassle.

April 15, 2026
Grove Shop logo

Reply from Grove Shop

Thank you for taking the time to share this wonderful feedback, Damian! We're thrilled to know our services met your expectations.

Thanks for choosing us, and we hope to serve you again soon!

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