Update - the frame was updated to dispatched this week and due for delivery on 21-22 May, it still has not arrived and no updates as to when. I chased the delivery company who have given me local de... See more
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I looked around at plenty of monkey bar/adventure gym options and Growplay stood out head and shoulders above the rest! Once it arrived, I was even more impressed - everything went together perfectly... See more
Fantastic customer service and an even better product. Our monkey bar set has been the best investment for our backyard. The quality is perfect, no rust or fading after a wet winter and hot summer. Th... See more
Good communications. Excellent quality. Our 9 Grandchildren (ages 1yr to 9yrs) love the Explorer and the add ons. Great addition to our play area built for our grandchildren 6 years ago. Couple of... See more
Company details
Written by the company
Growplay Monkey Bars designs and supplies premium outdoor climbing frames and monkey bars for families around the world. We’ve built a reputation for delivering strong, safe and long-lasting play equipment that transforms any backyard into an adventure zone. Our frames are made from heavy-duty galvanised steel and engineered to withstand years of active play in all weather conditions. Every product is carefully designed and tested to meet strict international safety standards, giving parents peace of mind while their kids climb, swing and explore. What makes Growplay different is our innovative modular system. Families can start with a core frame and expand over time with a wide range of accessories including swings, ropes, nets, and more. The height-adjustable design means our monkey bars grow with your children — from toddlers finding their first grip to teens building strength and confidence. Easy to assemble and backed by a market-leading warranty, Growplay climbing frames are an investment in outdoor fun, fitness and imagination. With thousands of happy families in Australia, the UK, the USA and beyond, Growplay is proud to be the trusted choice for backyard play equipment that kids never outgrow.
Contact info
4/8 Abrams Street, 6021, Balcatta, Australia
- +61 (08) 6275 9850
- info@growplaymonkeybars.com
- growplaymonkeybars.com
4.1
Great
406 reviews
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Replied to 12% of negative reviews
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Product is good, but service just Ok
Product is good, it needs good time to install which is understandable. Each of the foundation has 4 holes for us to put fix in to make it stable. The box only came with 1, I guess they believe it will be good enough. Not for my ASD boy as he goes strongly. So we try to email back ask for buy additional or where we can find etc. Never heard anything back
September 9, 2024
Best investment!
We love our growplay adventurer playground. The boys use it most days. They love climbing, monkey-bars and pretending they are circus performers. It is great imagination and physical development! And now Christmas is made easy as they will be getting new attachments.
October 6, 2024
Unprompted review
Fantastic quality and played in every…
Fantastic quality and played in every single day by our children and their friends. One star deducted for instructions which were very thorough but sometimes the sequencing meant we had to go back a stage and undo and redo parts which meant it took longer to build.
August 19, 2024
Great quality product and fantastic…
Great quality product and fantastic customer service. Part was defective and was replaced immediately.
Made my little boy very happy.
August 6, 2024
Good well made frame.
Excellent product. Children really enjoy all the different equipment on the frame. Customer service has overall been quick.
Some of the instruction do need updating to be corrected.
July 12, 2024
Prompt delivery and good information…
Prompt delivery and good information provided about preparation of product and delivery date/time
July 11, 2024
Love it!
Our kids(5 and 7 years old) and their friends love it. We had to arrange our own freight because we live outside the UK but customer service was very helpful and they always responded very quickly. The climbing frame was easy to set up with written instructions and a video instruction.
July 10, 2024
Great product and great customer…
Great product and great customer service. A new part was supplied by next day delivery under guarantee. Only criticism is that the large frame is very difficult to erect on an uneven lawn. The leg extenders purchased increased the height by too much. They are only useful if you have them on all 6 legs( they are sold in sets of 4) A system that allows for smaller height differences would be very helpful.
July 9, 2024
Great for teens and adults
Really pleased with the monkey bar set - great for my teenage kids and great for me to workout too. Kids play on it every day. One rung did not screw in correctly but customer service promptly sent a replacement so very happy all in all.
July 5, 2024
Great communication and customer care…
Great communication and customer care from the team and fantastic product.
July 4, 2024
Great piece of kit but would prefer…
Great piece of kit but would prefer paper instruction as had to keep rewinding the video loads of times. Also 3x different size Allen keys are annoying. One size would speed everything up. The kids love it.
June 6, 2024
Post delivery customer service is very bad
The quality of the product is good. However, post delivery customer service is not great. Post installation, the monkey bar was shaking and not stable. They don’t have a customer care contact and everything needs to be discussed over email. It’s been more than 2 weeks and i still don’t have my issue fixed. Don’t recommend because for the post delivery customer service.
June 10, 2024
Perfect way to get everyone outside!
The website was so easy to get around and made it easy to find the perfect play set for our family. Delivery was quick and the instructions for installation were easy to follow. Very excited kids in this family! We love watching our kids play on their GrowPlay set, getting stronger and braver, and having a place to practise soccer and basketball skills.
August 6, 2023
Unprompted review
Poor customer service and broken screw
Frame is fun for the kids but the video instructions are not easy to follow. A written guide would be a useful accompaniment. Also, one of the ground screws snapped. Customer service were awful - implied it was an issue with the ground despite all the other screws going in ok. I feel the frame is unstable and their suggestion is more me to buy more screws. I think that is unacceptable for the price of the frame.
June 24, 2024
Unprompted review
Excellent Quality
Good communications. Excellent quality. Our 9 Grandchildren (ages 1yr to 9yrs) love the Explorer and the add ons. Great addition to our play area built for our grandchildren 6 years ago.
Couple of the extras arrived after main frame etc but able to attach easily despite some of comments read.
May 10, 2024
You can feel the quality of this
You can feel the quality of this. My children (6 and 8) are loving it and should continue to enjoy it for years to come. Helpful customer service too.
May 13, 2024
Amazing product let down by terrible instructions and equally bad customer service
An incredible product that my kids absolutely love. Brilliant build quality and adaptability but the complete lack of printed/pdf instructions makes it a nightmare to assemble. You have to use a poorly made YouTube guide with no visual clues or guidance to assemble the entire frame. As there’s no breakdown or close up of which pieces to select, it’s easy to grab the wrong bits only to find you’ve got things wrong - which means a complex breakdown to rectify it.
And delivery is another issue. It says 3-4 days on the website but customer service rudely told us that is 6-10 working days despite what the website says.
So I would highly recommend the product as it’s brilliant but their customer service experience leaves a lot to be desired.
May 13, 2024
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