GrowTropicals Reviews 856

I was contacted after placing my order asking if I wanted to add Winter Protection to my order, which I did. I appreciate the suggestion considering our recent weather. I feel I should mention th... See more

The plants from Growtropicals are simply gorgeous and incredibly healthy. I'm really impressed with the quality and variety they offer. They arrived well-packaged and looked even better in person! It'... See more

It's not just how things are handled when everything is good, but also when things go wrong. I stupidly duplicated an order, realising almost immediately when I opened my plant list to add the new pl... See more

I honestly couldn't be more impressed with my order. I was a bit nervous ordering tropical plants in January, but everything arrived in absolutely perfect condition. The plants were packaged securely... See more

If you're going to treat yourself, to something a bit special, or just different. These guys are the best. Even what they describe as rescue, are better than most. And the cherry on the cake. The spee... See more

i have now placed several orders for rare monsteras and am happy to say that all have been delivered fast and in good condition. The £185 single leaf is now a three leaf plant with fenestrations.Ive... See more

As far as I know and in my very recent experience they are spot on, no long waits for replying back, asked me for any info that would help the company, I like that type of thing...i hope to be a lon... See more

Ordered Thai Constellation with their current offer, and a little philodendron white princess. They arrived really well wrapped, I think. I can see they put a lot of thoughts into this. The plants are... See more

I have never ordered plants online before but I've recently got into growing house plants. I saw an advert on Instagram for Grow Tropicals. I chose a chinese money plant and a hoya villosa, and chose... See more

I have ordered four plants from growtropicals in the last year. First three have been absolutely perfect, and even though i had an issue with the last one, the customer service (namely Jess) is amazin... See more

It's always a joy to find a really responsive company, they are like hens' teeth. The people at Grow Tropicals are really friendly, very responsive and the quality of the plants is outstanding while... See more

I placed an order on the 24th of July and cancelled it on the 28th of July. Grow tropicals said they processed the cancellation and refund but almost a month later I still don’t have my money. I... See more

Great experience! I ordered 8 plants that arrived one or two days later (swift as you like!). They're all looking perfect, a touch of transplant/delivery shock so I'm keeping a close eye but there's... See more

I have very specific plant tastes, my collection is over 500 plants ranging from a few commonly found ones to very obscure, rare plants. I had seen a Marcgravia sp. El Coca on a GT Instagram live au... See more

I purchased a beautiful variegated Hawaiian Palm . Could not find any examples available elsewhere! An entirely strange plant , the feel the aesthetic and creates an interesting sticky substance. Re... See more

Always great customer service! Sometimes I decide to buy more plants after I had placed an order. If my plants hadn’t been shipped yet Grow Tropical team adds them to my order without any problems. Th... See more

I've had two orders from Grow Tropicals now and I have been extremely pleased with them both. The quality of the plants, the care in packaging them and also I love the different delivery options. I al... See more

Fantastic healthy plants - even those in the rescue boxes. Really responsive staff. Amazing company with a real focus on their customers. Incredible range of plants. Cannot rate highly enough.

Grow tropical have amazing plants that are always healthy and beautiful, and arrived perfectly due to their great packaging methods. Customer service was very good, I emailed them with my problem and... See more

Possibly a scam? No tracking option that works. No update when delivery is late. No update in general No contact number. Where is my order. . Cancelling with bank within 48 hrs o... See more

Have been buying from Grow Tropicals for about a year ago and never once had an issue with my orders/deliveries. All the plants are excellent condition and quality, the soil mixes are the only ones... See more

Great pre and post service. Quick response to emails and any concerns solved very quickly. Healthy plants, one of the best experiences with plant packaging fpr a safe delivery. Fantastic choice of p... See more

Had a few delivery issues which was frustrating but once speaking with Otto @ growtropicals he had reassured me that it would be resolved! True to his words it was! Plants are in fantastic condition a... See more

I bought a rescue box, I receive 3 gorgeous indoor plants. They all only had minimal issues and so still looked great. One plant alone was worth over £40, so £15 for the box was an absolute bargain. T... See more

GrowTropicals is my favourite supplier of plants. I have been a customer for several years. The quality and service is excellent. The prices are fair. The packaging is very effective even in summer o... See more

I’ve ordered from GrowTropicals multiple times and every experience has been genuinely excellent. The plants always arrive healthy, vibrant, and very well packaged – clearly handled with great care.... See more

10/10 customer service. I have ordered house plants from GrowTropicals a few times now and the quality is always amazing. Everything is well packaged, delivered on time, without breakages, and... See more

On two occasions I have needed advice with one of your lovely plants. Both times my questions have been answered promptly and efficiently....and in a very helpful manner. I look forward to purchas... See more

Plant selection was varied, with choices for lots of different situations and the prices were competitive. My five plants arrived quickly and in good condition. No damage or visible issues

Shipping took a little longer than standard but they were in the middle of moving premises and let me know when I could expect my plants! They arrived very well packed and were beautiful, all plant ba... See more

As a new customer, I was delighted to receive two beautiful plants in amazing condition. Delivered on time in a robust box and obviously very carefully packaged. Very impressed with this company, an... See more

Fab, love the amazing selection of plants. Makes it very difficult to stick to a budget when deciding what to buy. Always good communication and plants always arrive well packaged and on time. Woul... See more

Ordered 2 x thai con monstera- both arrived full of brown spot and appears in just regular compost, would not order again can see others have had the same issues with bad quality too. I made a comment... See more

Not only are their amazing selection of plant excellent quality, the customer service is above and beyond anything I have available to me locally. The parcels always arrive before or when expected, in... See more

Ordered Thai Con and Burle Marx Monsteras. Order GT50688 Both arrived damaged - multiple leaves broken off in packaging, packed so tightly with tape and plastic it’s cut in to the stems whic... See more

The best quality plants, you can tell this company cares about its customers. Plants are packaged really well and are always really healthy. Emails answered within a few hours and they are always goin... See more

Sent me a plant which was completely wrecked. I feel quite angry. Have they destroyed such a beautiful cactus

I like this company. I had forgotten to get a birthday gift for someone & ordered a plant from them. Someone at GrowTropicals helped to get it there on time & got me off the hook. I have bought things... See more

I had a small problem with my latest order but it was sorted out quickly by a wonderful member of staff who is always professional, helpful and kind. They sell popular rare plants at reasonable prices... See more

I placed an order with grow tropical for around £100, 2 separate orders that was all sent together and this is what I received… I ordered 6 different plants, 3 out of the 6 came damaged and to me at f... See more

Healthy plants, fantastic communication. The company provides an update when my order is despatched. I have received follow up emails on how to care for my plants. My experience has been exceptional.... See more

Very quick delivery, absolutely stunning plants, safe and snug packaging, would highly recommend, I have ordered 3 times now and will be back again I'm sure.

I had always been hesitant at buying plants on line, not sure if the travel would shake them up and damage them but my parcel from GrowTropicals was so well packaged that my four little 6cm pots of wi... See more

Plants took longer than expected to arrive, but I don't mind as the plants are beautiful and healthy. They are the healthiest plants I've ever received when ordering online.

The plant was packed with generous space so the plant wasn't damaged at all and it arrived on time. Plant itself it's beautiful, I would definitely buy more plants, wonderful service!

Beautiful plant and lovely customer service. Honestly so happy with my Thai Monstera and very grateful for the support with the delivery. I’ll be ordering from GrowTropicals again 😊

Bought some lithops and was so pleased with the price, quality of plants and delivery that I ordered more the same day I got the delivery! Wanted to add to the second order once placed, and got a spe... See more

Was really excited to discover this company for the first time, especially with them having a sale on! About half an hour later I had a few hundred pounds worth of plants in my basket - honestly... See more

I have had so many plants from here now and soil and both have been amazing I absolutely love it and already at the £200 mark 👀😬 can never have to many plants, they are helpful and responsive plants... See more

I have treated myslelf to a plant advent calendar, and it is amazing. Every day gifts are carefully packed, with lots of love. I can't wait what next day brings. Plant quality is great and everything... See more

I’ve ordered from grow tropicals a few times now and the plants are always well wrapped/packed and in amazing condition! Customer service is 5* also.

Received my 2nd order, very happy. Love the fast response to any queries I may have. My order arrived well packaged. Thankyou Grow Tropicals ☺ 👍

Updated Review: After my first review I have updated from two to four stars. This is due to Otto reaching out to firstly apologise & to provide advice on dealing with the fungus gnats. His ema... See more