GrozavuShop Reviews 

46
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I recently purchased the GROZAVU High Waist Leather Pants and I couldn't be happier with my decision! The new design is absolutely stunning, combining style and comfort flawlessly :) Moreover, I was t... See more

Company replied

Rated 1 out of 5 stars

The worst shopping experience ever. First of all, the quality is meh at best. However, that's by far the least of the issues with this store. The only thing I can compare this awful customer experienc... See more

Rated 5 out of 5 stars

I did follow this shop a long time, and they always update products according to the latest trends, I have also bought products here many times ^^ Always support the shop.

Company replied

Company details

  1. Clothing Store

Written by the company

GrozavuShop: Where Style Meets Substance. Elevate your wardrobe with our curated collection of trendy fashion essentials. From chic apparel to must-have accessories, we're your go-to destination for staying ahead of the fashion curve. Experience fashion excellence, only at GrozavuShop.


Contact info

4.0

Great

TrustScore 4 out of 5

46 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(46)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The worst shopping experience ever

The worst shopping experience ever. First of all, the quality is meh at best. However, that's by far the least of the issues with this store. The only thing I can compare this awful customer experience to would be Guantanamo Bay prison. No respect towards your client is wild. Would not recommend the store.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Bad product bad service

Bad product bad service

June 4, 2025
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Hello,
We’re surprised and concerned by your vague comment, especially since we cannot find any order matching your username or details. Our team is committed to high-quality service and products, as reflected by thousands of happy customers.
If this is a real issue, please contact us directly with your order number so we can assist you properly. Otherwise, we kindly ask for honest feedback that reflects a real experience.
– Grozavu Team

Rated 1 out of 5 stars

The service is EXTREMELY BAD

The service is EXTREMELY BAD. I don’t understand whether I’m the customer or have stolen something from the shop owner, the way the shop owner speaks is unbelievable. I feel terrible, everything was ruined by their behavior. The shop owner had a contemptuous attitude after handling the order, it’s disgusting.

April 20, 2025
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Hello,
This review does not match any real customer interaction we've had, and the tone suggests malicious intent rather than constructive feedback.
At Grozavu, we treat every customer with respect and ensure transparent, respectful communication. If this is truly your experience, we’d appreciate your order number and details so we can investigate further. We’re proud of our verified customer support standards.
– Grozavu Team

Rated 1 out of 5 stars

One of the worst customer service…

One of the worst customer service experiences I’ve ever had. The owner was rude, condescending, and made it clear they had no interest in helping. They spoke to me with an attitude, acted annoyed the entire time, and treated basic questions like an inconvenience. It’s honestly shocking that someone this unpleasant is running a business. Avoid this place — they clearly don’t value their customers at all.

June 15, 2025
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Hello,
We take feedback seriously and always aim to provide respectful, helpful service to every customer. However, we couldn't find any interaction or order that matches your name or experience.
We understand that anonymous or unverified reviews can sometimes be misleading, and we encourage genuine customers to reach out directly so we can resolve any real concerns properly.
Our commitment remains to offer quality service and transparency.
– Grozavu Team

Rated 1 out of 5 stars

devil

The customer service in this store is extremely poor, and the owner shows no respect for others. The communication was uncomfortable—would not recommend!

October 9, 2024
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Hello,
We're very surprised by this comment, especially given the lack of order information or communication history. Our team is trained to assist with care and professionalism, and we treat every customer with respect.
If you truly experienced any issue, please contact us directly with more details so we can investigate and assist. Otherwise, we kindly ask that feedback reflects real interactions.
Thank you.
– Grozavu Team

Rated 1 out of 5 stars

Orders did not arrive.

Orders did not arrive.

No responses to requests for updates or support.

September 8, 2024
GrozavuShop logo

Reply from GrozavuShop

Hello,
We are sorry to hear about your concern. However, we could not locate any order or support ticket under this name or description. Our shipping system is fully tracked, and our support responds within 24–48 hours.
Please email us directly at [your support email] with your order number, and we’ll be happy to resolve this promptly.
Thank you for giving us the chance to assist you.
– Grozavu Team

Rated 5 out of 5 stars

Great Shop

Great Shop. Many items to choose from. Great choices especially for fashionable men. Fit clothes to choose from is great for my style as a gym-goer. ;)

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Must try

I did follow this shop a long time, and they always update products according to the latest trends, I have also bought products here many times ^^
Always support the shop.

June 1, 2024
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Thank you so much for your continued support and loyalty! We're thrilled to hear that you enjoy our latest trends and products. Your kind words mean a lot to us, and we look forward to serving you again soon. If you ever need anything, don't hesitate to reach out. Happy shopping! 😊

Rated 5 out of 5 stars

Great

Great! The design is very sophisticated and elegant! I am really loving it. It's givingggggg!

June 7, 2024
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Thank you so much for your enthusiastic feedback! I'm thrilled to hear that you find the design sophisticated and elegant. Your appreciation means a lot, and I'm glad it's resonating with you. If there's anything else you'd like to share or suggest, feel free to let me know!

Rated 5 out of 5 stars

Thank you Groza

Thank you Groza. I really enjoy the experience in your store.

June 7, 2024
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Thank you so much for your kind words,Vũ Hương Giang
! I'm delighted to hear that you enjoyed your experience in our store. Your satisfaction is our top priority. If you have any other feedback or need assistance, please don't hesitate to reach out. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

The products I received are good…

The products I received are good quality and I am very happy with the same, will definitely buy the product again, Recommended!

June 6, 2024
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Thank you for your wonderful feedback! I'm thrilled to hear that you're happy with the quality of the products you received. Your satisfaction and recommendation mean a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Impressed with the service

June 5, 2024
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Thank you! I'm glad to hear that you were impressed with our service. Your feedback is greatly appreciated. If there's anything more we can do for you, please let us know!

Rated 5 out of 5 stars

Good products

This one has a good service that makes me satisfied

June 7, 2024
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Thank you for your feedback! I'm pleased to hear that our service has met your expectations and left you satisfied. If you need any further assistance or have additional comments, feel free to reach out.

Rated 5 out of 5 stars

Recently bought MEN'S HENLEY CASUAL…

Recently bought MEN'S HENLEY CASUAL FASHION BASIC SHORT SLEEVE T-SHIRT and fully satisfied with the delivery and quality. Highly recommendedw

June 6, 2024
Unprompted review
GrozavuShop logo

Reply from GrozavuShop

Thank you for your feedback! I'm delighted to hear that you're fully satisfied with the MEN'S HENLEY CASUAL FASHION BASIC SHORT SLEEVE T-SHIRT and our delivery service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!

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