They are helping in achieving my goals of getting out of debt during these challenging times. Communication could be way better. Notifications when debt is paid in full, They have settled 2 of... See more
Company replied
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Review summary
Based on reviews, created with AI
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Based on these reviews
Every person that I've spoken to has been very kind. However, when they ask for a document to be sent and I send it; it takes too long for them to acknowledge that it's been received and whether it is... See more
My initial conference covered the debt I needed to address. The terms and duration were manageable and have continued to prove so 2 years in. Signing power of attorney over has also proven highly valu... See more
Company replied
Many thanks to GRT for their help and communication, which gave me a great deal of reassurance. I didn't have high hopes initially, but with the continuous follow-up from GRT and my agent, Mr. Javon M... See more
Company replied
Company details
Written by the company
GRT Financial, Inc. is a licensed debt settlement company focused on providing cost-effective representation to clients seeking to negotiate the reduction of unsecured debt.
Contact info
26711 Northwestern Hwy Ste 375, 48033, Southfield, United States
- 248-469-8700
- info@grtfinancial.com
- grtfinancial.com
4.4
Excellent
4K reviews
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Just being great
March 31, 2026
Reply from GRT Financial
Paula, thank you for taking the time to review your recent GRT Financial experience! We look forward to your continued program success as you move closer to achieving your debt-free goals.
The explanation of the prowess is clear…
The explanation of the prowess is clear and concise.
April 1, 2026
Reply from GRT Financial
Leslie, thank you for taking the time to review your recent GRT Financial experience! We look forward to your continued program success.
I give them a five star rating
I give them a five star rating. They do great work thank you Grt financial
April 6, 2026
Reply from GRT Financial
Albert, thank you for taking the time to review your recent experience with GRT Financial! Congratulations on your recent program success, we look forward to resolving your remaining account and bringing you closer to your debt-free goals.
It has been a little confusing overall
It has been a little confusing overall. The initial agent didn't make the whole process fully clear as to how long the process could take. Overall, communication as to what was happening was also a little skimpy. However, it has come to a very satisfactory conclusion. I can recommend GRT.
April 9, 2026
Reply from GRT Financial
Bob, thank you for taking the time to review your recent GRT Financial experience! We're pleased to hear that you are receiving professional results from our team, we look forward to resolving your remaining account and bringing you closer to your debt-free goals.
The best experience so far is knowing…
The best experience so far is knowing two of the creditors have accepted the offer and everything is rolling now.
April 8, 2026
Reply from GRT Financial
Thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving professional results from our team, we look forward to your continued program success.
Disappointed in communication
I have been very disappointed in the lack of person to person communication on our account. The occasional email is ok but there are times that a real person calling to update.
Even if it’s just a we are waiting for information to come back to us or we have reached out to your creditors and are awaiting a response.
Personal communication goes along way in making people feel better going through this. I got the feeling during a call that you work on one creditor at a time.
Had I known this I would have definitely NOT utilized your services.
I should have asked for references before trusting you.
At this point I have to keep going.
April 6, 2026
Reply from GRT Financial
Gary, thank you for taking the time to share your feedback with us, we are sorry to hear that the level of communication you're receiving in conjunction with your program progress is not meeting your expectations. One of our specialists will be reaching out to you to discuss your program status in further detail and provide options for more frequent contact in the future. We look forward to speaking with you soon!
Wrong way
GRT financial is the worst nightmare of my life.
I was registered in the GRT programs because I was looking for a better rate to pay off my credit card.
I signed two contracts:
In the first one, when I called no one can tell me where has been my money.
In the second one ( under pressure), the rate was higher than any financial institution in the marketplace.
April 9, 2025
Unprompted review
Reply from GRT Financial
Eden, thank you for taking the time to share your feedback with us. For any questions related to your dedicated savings account, we recommend contacting the CFT Support Team directly at 1-888-348-4543 for further assistance.
Additionally, please note that GRT’s debt resolution program is not a consolidation loan, and as we are not a financial institution, no interest rates are applied in connection with your program.
If you have any additional questions or concerns, our Client Services team is available to assist you fully.
I wish I could give this 0 stars
I wish I could give this 0 stars. My experience has been extremely frustrating and unacceptable, marked by poor communication, repeated errors, and a complete lack of accountability after my account entered litigation. The representatives handling my case have demonstrated clear incompetence, particularly in basic financial calculations and an apparent lack of understanding of legal and accounting matters, which has directly impacted my case. These failures resulted in incorrect settlement figures and an overpayment into my escrow account that still has not been properly explained or addressed. Attempts to get clarification or resolution have been met with dismissiveness, evasiveness, and unprofessional, at times combative, behavior, making an already stressful situation significantly worse. Despite receiving no meaningful or competent support, I continue to be charged a $55 monthly fee for a service that has served no value to me. The overall handling of my case reflects serious deficiencies in professionalism, competence, and oversight, and this ongoing situation requires immediate attention, correction of financial errors, and the termination of unjustified fees.
March 26, 2026
Reply from GRT Financial
Thank you for taking time to share your feedback with us. As a result of your conversation with one of our specialists, we hope that all of your concerns have been addressed and resolved. If you have any additional questions, please don't hesitate to contact our team for immediate resolution! We look forward to assisting you throughout the remainder of your program.
The employees were always helpful
The employees were always helpful. Even if I missed a payment, they called to let me know and helped me make the payment or reschedule.
March 30, 2026
Reply from GRT Financial
Melissa, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving professional service and support from our team, we look forward to your continued program success.
My credit score is worse than it was…
My credit score is worse than it was before I started the program. I have 2 civil cases filed in court because Tiffany (the one who negotiates with the credit card companies) did not do her job and file a response in time and expected me to know what I needed to file and when. She also did a horrible job negotiating a settlement. She would accept 80% offers and then they would charge me 25% so I was paying more than the original card amount. They start out with the highest cards so they can make their money right away. This company is a joke due to the above and also all of the monthly fees they charge!
November 24, 2025
Reply from GRT Financial
Thank you for sharing your candid feedback with us. We’re sorry to hear about your experience and understand your concerns. We want to clarify that no settlement offers are ever approved without client consent, and in your case, the discounted offers presented to the law firm were not accepted by the creditor despite our efforts to negotiate the lowest possible terms.
Regarding the legal matters, instructions for filing a response were provided by your third-party legal service, as GRT is not authorized to file court documents on your behalf.
Our negotiation strategy is based on several factors, including account status, creditor history, and available funds, with the goal of maximizing overall savings. We understand this process can be frustrating at times and appreciate your feedback as we continue working to improve our services.
GRT is great
GRT is great. I have the peace of mind dealing with GRT knowing that they are handling my credit situation for me.
March 23, 2026
Reply from GRT Financial
Nouchy, thank you for taking the time to review your recent experience with GRT Financial! Congratulations on your recent program success, we look forward to resolving your remaining accounts and bringing you closer to your debt-free goals.
All of my questions were answered with…
All of my questions were answered with understanding and satisfaction
March 30, 2026
Reply from GRT Financial
Jeanette, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
Reply from GRT Financial
Symone, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving excellent service from our team, we look forward to your continued program success.
I greatly appreciate their negotiating…
I greatly appreciate their negotiating abilities with my creditors.
March 30, 2026
Reply from GRT Financial
Denise, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving beneficial results from our team, we look forward to your continued program success.
I was lied to about EVERYTHING and how…
I was lied to about EVERYTHING and how this program works. My credit is screwed and has been for 7 months now and will continue to be horrible until I pay them the ENTIRE balance. Do NOT get trapped in this program like I did.
October 2, 2025
Reply from GRT Financial
Thank you for taking the time to share your feedback with us, we're sorry to hear that our debt resolution program is not meeting your expectations. One of our specialists has tried reaching you to discuss your concerns in further detail and to provide details on the resolutions achieved with your creditors so far. We look forward to speaking with you at your earliest convenience.
Everything was explained well and in…
Everything was explained well and in detail and the whole process was seamless
March 20, 2026
Reply from GRT Financial
Darryl, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving professional service and results from our team, we look forward to your continued program success.
I feel that all my concerns have been…
I feel that all my concerns have been addressed. Any questions I had were answered fully. The individual that was helping me was always respectful and made me feel I was his only concern.
March 18, 2026
Reply from GRT Financial
Huey, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
Lost $15,000
I paid almost $15,000 over the course of a few years. I entered the program with ~$25k in debt. They did not settle any of my accounts, and I am in the same exact position I was before, short 15k I could have actually used to pay off my debt. I would steer clear of using this service and others like it.
March 29, 2026
Unprompted review
Everyone there is so nice and helpful
Everyone there is so nice and helpful. They have relieved me of so much stress. They have the best solutions for me.
March 20, 2026
Reply from GRT Financial
Beverly, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving professional service and results from our team, we look forward to your continued program success.
They are always pleasant and informative
March 26, 2026
Reply from GRT Financial
Caroline, thank you for taking the time to review your recent experience with GRT Financial! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
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