Grubby Reviews 1,878

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the service provided, highlighting the delicious and nutritionally outstanding meals. Many appreciate the wide variety of choices, the freshness of ingredients, and the ease of preparation, which simplifies meal planning and reduces food waste. The customer service is frequently described as excellent, with prompt and helpful responses to any issues. However, some customers experienced issues with the delivery service, including delayed or canceled deliveries, and problems with ingredients being missing, spoiled, or damaged due to defrosted ice packs. A few reviewers also found some meals to be bland or overly salty, and occasionally encountered issues with the quality of certain ingredients.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the delicious and... See more

Quality

Customers had positive experiences with quality, consistently praising the delicious and fresh ingredients,... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the prompt and reliable delivery, with... See more

Customer service

People report positive experiences with customer service. Many customers praise the team as lovely, helpful,... See more

Service

Reviewers highlight positive aspects of service, with many considering it the best they have used compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied

Rated 5 out of 5 stars

Outstanding meals. I use the kits mainly and the results are both delicious and nutritionally outstanding. Service is also brilliant with communication and deliver faultless for the past 6 weeks I hav... See more

Company replied

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictio... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I really love Grubbys recipes but improvements are needed.

I really love Grubbys recipes, they are different from many other recipe boxes. I have just bought their cookbook because I love the recipes. Unfortunately there is always a problem with some of the produce each week, usually it's food past it's best and unusable. Each box always arrives damaged, not Grubbys fault I know. Also there isn't a spice rating for each recipe so sadly if you don't like hot food you either have to try it and see or avoid all recipes that might be spicy. This is the second time I've tried Grubby boxes for a month and it's still the same problems I had last year. Not ideal.
However, the customer service is always pretty good and everyone is very friendly.

November 25, 2025
Grubby logo

Reply from Grubby

I'm very sorry to hear this Emma. This is far from the standards we set ourselves. Please can you drop me a line on founder@grubby.co.uk and I'll make sure we get things back on track for you. Martin, Founder.

Rated 5 out of 5 stars

Amazing Quality

Every meal we’ve had has been restaurant quality. Everything comes ready it its own paper bag and the quality of ingredients is great.

November 22, 2025
Rated 5 out of 5 stars

Biggest portions of any meal box

If you want to eat more veg this is the box for you. The portions are very generous and filling. Every meal is colourful and the flavours and textures are very well thought out. I don’t usually eat processed vegetarian meat alternatives, however I did try some during my subscription and was really pleased to find the “sausages” were excellent.

November 12, 2025
Rated 5 out of 5 stars

Amazing food

Amazing food, super fresh ingredients, and incredibly easy recipes. I love that Grubby is 100% vegan — every meal has been full of flavour and really satisfying. Couldn’t recommend them enough!

November 18, 2025
Rated 5 out of 5 stars

Tasty and satisfying!

New to Grubby and enjoying taking advantage of their introductory offer of 25% off our first 4 boxes. The portion sizes are generous and extremely tasty. Would definitely recommend!

November 15, 2025
Rated 1 out of 5 stars

Everything went wrong

Everything went wrong. The freezer pouches burst making everything wet & defrosted. Recipes are illegible, food spoilt, box crushed. Put a complaint in on Thursday, it's now Sunday and heard nothing!

November 13, 2025
Rated 5 out of 5 stars

Great meal box

So many different recipes. Great flavours. We are not vegan but love the meals on Grubby. The app is very easy to use. Delivery has been very reliable too.

November 3, 2025
Rated 5 out of 5 stars

Delicious vegan meals!

Delicious vegan meals!
Tasty and great value meals. I occasionally eat meat but try to eat vegan meals as much as possible. Grubby has taught me lots of new recipes. If you like meat, try a recipe with Fable meaty mushrooms - tastes exactly like steak!

November 6, 2025
Rated 4 out of 5 stars

Tasty if expensive

I’ve really enjoyed trying Grubby! The recipes are tasty, the portions are generous, and everything I’ve made so far has been great. I also love that Grubby collaborates with other companies (like Symplicity, who make mushroom mince) - it’s a fun way to try something new. There’s a wide variety of dishes to choose from, and I find the packaging very convenient: each recipe comes neatly packed in a single bag with everything needed for two meals, so it’s easy to just pop it in the fridge until you’re ready to cook.
That said, the packaging is a bit of a mixed bag (no pun intended!). While convenient, sometimes sturdier items like cans can squash more delicate produce - I’ve had a couple of tomatoes turn up damaged or even mouldy. I’d also appreciate illustrated recipe cards, as the current text-heavy layout can be a little hard to follow at times.
My biggest sticking point, though, is the price. It’s noticeably higher than similar services, and on top of that, some recipes come with extra charges. Given that plant-based ingredients are usually cheaper than meat, this feels a bit surprising (perhaps it’s down to economies of scale). If the cost were about 20–25% lower, I’d happily stick with it long-term.
Overall, Grubby offers delicious, creative meals and a great variety of plant-based options - just a few tweaks on packaging, pricing, and recipe cards would make it perfect!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have been getting Grubby boxes for well over a year now and I'm still not bored. They have such a good selection of meals and are always adding new things.
Having recipe boxes takes away a lot of the mental load of planning, shopping and making meals, amd has really cut down on my food waste.
Their customer service is excellent - any minor mishaps have been quickly, happily, and generously corrected.
I had only planned on getting the boxes for a few weeks during a busy time of my life but here I am! I've learned a few tofu tricks along the way (and had tempeh I enjoyed eating for the first time ever).

November 13, 2025
Rated 1 out of 5 stars

The owner/founder have to understand…

The owner/founder have to understand that people are paying for your brain, your chef level experience, your organisational skills, your timely delivery of some basic ingredient which is fraction of the cost. There is nothing wrong with paying a premium for cheap ingredients - I am mom with a full time job, I am paying just so I can let my brain rest after work and mindlessly follow a recipe.

I am not paying for an amateur telling people to put soy sauce and nutritional yeast in everything!!!

Both of the recipe I tried feels like what a uni student first time away from home come up with! Experimental, randomly invented way of cooking some rather simple sauce!

There's something wrong if your recipe for Bolognese sauce and Swedish meatball sauce have so much in common:

- Bolognese - Veg Stock, Tamari, Nutritional Yeast, Tomato Puree
- Swedish Meatball - Veg Stock, Tamari, Nutritional Yeast, Dijon Mustard, cooked with diced onions

I made the Bolognese first, already shocked that they are not using fresh tomatoes, or at least, tinned tomatoes... It just taste of salt and nothing else, even when I added lots of sugar to balance it out. I had to bulk it up with more than double the amount of pasta (because I do not have extra gnocchi at home), and now I have a whole fridge of awful tasting, bland pasta/gnocchi Bolognese.

When I cooked the Swedish meatball, I was careful enough to put only half the veg stock, Tamari and nutritional yeast. It still taste exactly the same as the Bolognese, very salty and no other flavour. I added an extra spoonful of my own Dijon mustard, another blended and fried (not diced) onion, 1/3 box of soy cream and some honey. My addition made the flavour more interesting but the intense saltiness is still overbearing. I was ok to eat it, but my partner and my kid left it.

Also why are you asking me to make my own Swedish meatball from some vege sausages, which is a complicated mission. But just to boil some fresh beans for 4 minutes?!!

If people order a food box from you, they are not asking for to make meatballs (a product that can be bought ready made) from sausage (another product that can also be bought ready made). just give them some vege meatball. Research the proper way to make a professional swedish sauce from scratch, and get people to pan fry the beans which also just take 4 mins but 100 times tastier!

Still have a couple of meal to try. But I will definitely research a proper recipe and use my own ingredients, so essentially, I am doing both the organisation and the ingredients gathering myself. Totally don't see the point of ordering this.

November 10, 2025
Unprompted review
Grubby logo

Reply from Grubby

Hi Viv, I'm Martin, the founder. I appreciate your comments, and I'll be looking into your specific orders to understand a bit more about your experience. This said I have cooked and eaten both of these recipes mentioned myself, and also looked at our customer ratings for these dishes and they both exceed 4.4 stars out of 5. The Gnocchi bolognaise is particularly popular. However I do agree that the meatballs are one of our more fiddly dishes. I'd love the opportunity to have a quick chat with you if you're able to spare a few minutes, so I can fully understand your comments, and hopefully sort you some recipes you'll love. Please do drop me a line on founder@grubby.co.uk. Thanks again for feeding back. All the best. Martin

Rated 5 out of 5 stars

Good recipes

Good recipes, good value.

November 1, 2025
Grubby logo

Reply from Grubby

Thanks Anthony, we're so pleased to hear it! Hope you continue to enjoy the boxes.

All the best,
Team Grubby

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look