Sgt Grit Marine Specialties Reviews 

168
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company, consistently expressing high satisfaction across multiple positive interactions. Customers frequently mention that browsing the online catalog and placing new orders is an exceptionally simple, smooth, and straightforward process. Consumers also deeply appreciate the impressive product variety available and the solid, dependable quality of the merchandise they successfully receive. Some people were dissatisfied with order fulfillment, noting unexpected shipping delays, backordered items, and missing parts from their completed packages. Reviewers additionally mentioned experiencing frustrating waiting times and difficulties receiving prompt customer service updates or assistance regarding their pending deliveries.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the nice quality items and wide... See more

Order

Reviewers mention mixed feedback about order experiences, with many customers praising the ease of ordering... See more

Quality

Customers expressed great satisfaction, noting that they always receive wonderful workmanship and a great... See more

User experience

Clients share positive opinions on user experience, noting that it was a very easy purchase and finding what... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would of been nice to see an image of my final choice/product before purchasing.

Company replied

Rated 4 out of 5 stars

I liked the options but I am annoyed I could not put in a gift note for the recipient. Especially in the Veteran space, you should eliminate the "suspicious package" approach so people know who sent a... See more

Rated 5 out of 5 stars

Website is easy to navigate. I found everything I was looking for for my retired marine spouse. Nice quality of product.


Company details

  1. Clothing Store
  2. also in
  3. Activewear Store
  4. Men's Clothing Store
  5. Printed Clothing Store
  6. Women's Clothing Store

Written by the company

Sgt. Grit, found online at grunt.com, specializes in Marine Corps apparel, accessories, and gifts for Marines, veterans, their families, and supporters. Officially licensed by the United States Marine Corps, Sgt. Grit offers T-shirts, hoodies, sweatshirts, polos, hats, and outerwear, and apparel for women and children. Its selection also includes challenge coins, patches, jewelry, flags, drinkware, home décor, automotive accessories, and personalized gifts. With designs celebrating Marine Corps units, ranks, military occupational specialties, and traditions, Sgt. Grit helps customers proudly display their connection to the Corps.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(168)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great products

found what I was looking for right away easy fast check out process and was able to get it on time for a veteran event next week which I was worried I was not going to get on time.

October 7, 2026
Rated 2 out of 5 stars

In your email to me you always offer 20% off if I order now. I have never received the 20% off in all the years that I have been ordering from you!

You sent me a email that I left something in my cart. Then you offered me a extra 20% off I paid for it and didn't get the 20% off!

October 7, 2026
Sgt Grit Marine Specialties logo

Reply from Sgt Grit Marine Specialties

Hello, if you check your email inbox from 10/7/26, you will find an email titled "Check Out Now and Get 20% Off!". Inside, you will find your custom discount code Sgt. Grit made for you. (it starts with R3GT.....)

With that being said, I see that your order was delivered today so I have gone ahead and refunded you the 20% back to your original payment method. Thank you for your business!

Rated 1 out of 5 stars

This place blows

This place blows. No communication about why your order hasn't shipped, the customer service number goes to a Medicaid spam loop from Hell, and when they do decide to email you back, it is a smartass reply. Do not order from these shysters. Now to see if I get my money back!

September 30, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible product

Terrible product, cheaply made and forever delivery. Used to be a good place but never again after this last order. Just pathetic....shop elsewhere.

September 15, 2026
Unprompted review
Rated 1 out of 5 stars

I made an order for challenge coins and…

I made an order for challenge coins and paid for overnight delivery. They took my money instantly. Just received a message at 12 that one of the coins is on back order and they gave me three options. One switch to normal shipping and receive the items they have. Two wait until the item comes in and then ship overnight (which defeats the purpose of a rushed order.) Three cancel the order. According to the message their policy is to not ship the items they have overnight they can only ship all at once.

So I requested the order to be cancelled and my money to be refunded by close of business today. If they don’t have a product why are they selling like it is on hand?

I have dealt with them in the past and no issues. But it appears they now have issues.

July 8, 2026
Unprompted review
Rated 3 out of 5 stars

Actual Customer Experience ,

Actual Customer Experience ,
Actual Decorated Marine & Actual First Responder. No Nonsense
Straight Dope on this Outfit.
Before Commenting Did Recon of Available Information & Inquired Myself
Of The Company Sgt.Grit.
Via Direct Contact.
First Off , Nobody Trusts Anyone that Can’t Deliver.
10 Day Turnaround claim is Nonsense.
Please Add 7 More Days to be Truthful.
Or As I Recommend 21 Days .
Worst Thing You can Possibly Do is LIE to a MARINE.
Thus ,
Excuses Are Like Ass Holes
Everyone Has One ,
And they all Stink .
Uncovered several different ones through research from others who posted their experience.
Still in the End , overpriced Teeshirts
Arrived. So a 3 Star Award.
Good Experience.
I am Being Extremely Generous.
Remember, 21 Days Turnaround
Is a Responsible Expectation.
With this outfit.
SEMPER-FI CARRY ON

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a t-shirt on November 1st

I ordered a t-shirt on November 1st, wanted to where on my Marine Corps Birthday November 10th, that didn't happen never received my shirt, today is Veterans day, still no text, no email, no comms,customer service suck. Phone doesn't work, but was quick enough to take my cash, unsat, very disappointed. If I don't receive my shirt by 11/13, I will call my bank

November 10, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap stuff but high prices

They Have some great stuff in pictures only … when you receive it , they are cheaply made with materials . I ordered some shirts Nov 3rd and they still haven’t shipped and when you try and contact them you just get messages about Life insurance and AARP and never get to speak with anyone . I heard through other comments and Yelp that they are out of business but still taking orders . If I don’t receive my stuff very soon , I will contact my Bank and get a refund . If you want quality stuff , don’t buy from SGT Grit .

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

OUT OF BUSINESS

The Marine Force Recon shirt I received was horrendous. Very thin cheap material and the collar was way to big with a chincy 1/2" trim . I am a United States of Ameica Marine veteran and this pos was made in Bangladesh. Insulting and disrespectful to say the least. No wonder they are out of business.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a USMC license plate two…

I ordered a USMC license plate two months ago and they said it was on back order. I still haven’t received it and when I call the customer service number it doesn’t go through. I have emailed them several times and they have not done anything. I will no longer do business with them and I recommend that people take caution in purchasing from them.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

At first I was sceptical reading the…

At first I was sceptical reading the negative reviews .
I did reach out to the company and they explained that their brick and mortar business was destroyed in the horrific storms . The phones were down as well. They assured me my order would be processed and sent . Within a week I received . I love it . I appreciate them explaining the past issues and why people left negative reviews

June 21, 2025
Unprompted review

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