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grupocajarural.es Reviews 18

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TrustScore 2 out of 5

1.8

Bank
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Company details

  1. Bank
  2. Financial Institution
  3. Non-Bank Financial Service

Contact info

1.8

Poor

TrustScore 2 out of 5

18 reviews

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1-star

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Rated 2 out of 5 stars

Bad technical service

I have been a customer for over 10 years and am accessing the bank both from Spain and from Norway.
About a week ago I discovered that I no longer could access the bank, it kept on waiting on the login page.
After some emails to the technical department (I had the address from previous problems) I was told that my problem was solved - which it was not!
I then sent another mail outlining once again my problem and after a day I was told that 'an incident' had caused that the bank could not be accessed from abroad and that this would be fixed.
Today everything seems OK - after a week!
It's terrible that the bank had to be told of this problem from me - a customer.
I paid 145 EUR in bank comission last year!

June 22, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, just terrible.

Open an account and they say they don’t charge commission, then they do. They promised to return the commission they charged, nothing happens.

October 1, 2022
Unprompted review
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