They are giving me a great rate and…
They are giving me a great rate and customer service is awesome. If I have an issue, they take care of it right away.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At Gruvpay, we believe payments should feel clear, supportive, and built around the needs of the people who rely on them every day. Too often, businesses, software teams, and sales agents are left with confusing pricing, inflexible tools, and limited support. We take a consultative, relationship-driven approach - working alongside business owners, developers, and agents to design payment solutions that fit real operations, real technology, and real goals. Our role is to support your growth with transparency, responsiveness, and a modern approach to how payments should work.
1 W Broad Street, 18018, Bethlehem, United States
They are giving me a great rate and customer service is awesome. If I have an issue, they take care of it right away.
Joel was very helpful, responsive and honest throughout the entire process , made the switch easy. Excellent service!
I have tried many other merchant services in the past, Gruvpay is the best, by far. Joel is someone you can trust to be straightforward and not sneak in any hidden fees. It is nice to know I can call with any questions and know I can trust what I am being told. I am very glad I made the switch!
Joel at Gruvpay has been wonderful to work with. He was friendly, helpful, and not pushy (like many other merchant services reps we have gotten calls/visits from). He took the time to go over our previous merchant statements and pointed out exactly how we were getting ripped off & walked us through how to end that previous contract. He understood that it was our busy season and worked around our schedule to get everything set up as smoothly as possible. We had 0 down time, and the terminal was very easy to use, so it was a very seamless process. Once we were all set up he checked in with us the first few weeks to see how things were going. We have had absolutely zero issues with the terminal, connectivity, processing, etc. We highly recommend Gruvpay to any business who is tired of their current processor/feels like their rates are questionable, or brand new businesses who require a bit of hand holding!
Joel is extremely helpful and knowledgeable, switching to Gruvpay was hassle free and the easiest transition.
Joel is always a call away if anything comes up with the credit card machine.
I would highly recommend working with Joel (Gruvpay)!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.