Often proactive and always user friendly, the experienced and talented GSI team completely understand my long term investment needs. At the same time, they are always prepared to be flexible when sho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always quick to respond and give good advice. These are worrying times if you need advice on how best to manage a pension pot and/or savings, and GSI has provided that to date.
Company replied
We were seen by Mr.Little, who has since retired.He made sure through a few sittings that we were comfortable in making our choices following lengthy explanations.He ensured that our wills,powers of a... See more
While the advice we received from GSI was excellent, and we were very pleased with the performance of our funds, my husband (Alfred Stienen) and I were frustrated at how difficult it proved to be g... See more
Company details
- Financial Planner
- Estate Planning Attorney
- Financial Consultant
- Investment Company
- Investment Service
- Pension Fund
Written by the company
GSI is a future-focused company, dedicated to helping you find real financial stability, with a superior level of service. We’re committed to efficient and ethical operations and believe in empowering our people to be proactive, forward-thinking experts that our clients can have absolute trust in. We operate from a goals-based approach to wealth management. The purpose of every investment plan is to grow over time, but ultimately investment growth is always a means to an end. That end might be funding education, securing a dream home, or satisfying some other life goal. ‘The GSI Way’ is our team approach to dealing with superior client service. It is a melting of compliance, regulation and best practise that has been poured deep into the DNA of the business. This means all staff, front line or not, advisory or support, management or trainee performs actions in a manner that is consistent with our beliefs and values; Growth, Security and Integrity. While our understanding of money is second to none, we know the real value comes in our understanding of people. We try our hardest and are largely successful in creating and sustaining an inclusive and open decision-making framework that allows equal voices to all. We’re a humbly ambitious bunch and we constantly motivate our people to further themselves in formal education and develop a passion for past and current social issues. We translate these learnings into proactive services and products for our clients thereby making GSI a continuously evolving environment. We’re continually investing in technologies that help elevate our level of service and give flexibility to our clients. This ensures a variable type of, and constant, opportunities for growth and stimulation, even though we are a small business. Maintaining an engaged and positive work force through means of stress management and work-life balance is paramount to GSI. If it is a quick lunch at the local or a company wide team building event, management of one elf is encouraged and assisted where possible. The cliché, work hard and play hard is very relevant. We believe we can do it better. Not just as an industry, but as an organisation. By opening ourselves up to new people, experiences, knowledge, and opportunities, we see a bright future where GSI is seen in an accessible, positive, and powerful new light. No boastful extravagant claims, or pipe dreams doomed to fail. Just good, honest people backed by the best tech, best environment and best leadership we can find – to give everyone the chance to plan well and live happy.
Contact info
1 Churchill Court, Horton’s way, TN16 1BT, Westerham, United Kingdom
- 01959 561 500
- enquiries@gsigroup.co.uk
- gsigroup.co.uk
4.6
Excellent
146 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yearly review
Good discussion on existing expenditure and income followed by future options on investments.
April 14, 2026
Reply from GSI Wealth Management Ltd
Thank you for your kind feedback.
We’re pleased to hear that you found the discussion around your current position and future investment options helpful. Ensuring clarity and confidence in both present circumstances and next steps is a key part of our approach.
If you have any further questions or would like to explore any of the options discussed in more detail, please don’t hesitate to get in touch.
Invaluable Experience and Talent
Often proactive and always user friendly, the experienced and talented GSI team completely understand my long term investment needs. At the same time, they are always prepared to be flexible when short term issues arise.
With so much economic uncertainty impacting upon investments, GSI's global market insight and guidance for clients like me is invaluable.
March 26, 2026
Unprompted review
Reply from GSI Wealth Management Ltd
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We are delighted to hear that you have found the team proactive, approachable and responsive to both your long-term objectives and any shorter-term needs that arise.
Building lasting relationships and giving clients clear, considered guidance through changing market conditions is very important to us, so your feedback means a great deal. Thank you again for your trust and support.
Excellent ongoing support from everyone at GSI
Excellent ongoing support from everyone at GSI. Very helpful and quick response to any questions raised
February 12, 2026
Reply from GSI Wealth Management Ltd
Thank you very much for your kind words and five-star review. We are delighted to hear that you have found the team at GSI helpful, responsive and supportive. Providing clear, timely assistance is very important to us, so it is lovely to know this has made a positive difference to your experience. We really appreciate your feedback and your continued trust in GSI.
Always quick to respond and give good…
Always quick to respond and give good advice. These are worrying times if you need advice on how best to manage a pension pot and/or savings, and GSI has provided that to date.
February 11, 2026
Reply from GSI Wealth Management Ltd
Thank you for your thoughtful review. We’re pleased to hear that you’ve found our team responsive and our advice helpful, particularly in more uncertain times. Providing clear, timely guidance to support informed decisions is a key part of what we aim to deliver, so your feedback is greatly appreciated.
Friendly, easy to understand advice
Friendly, expert help. We have limited understanding of financial matters so the clear advice is much appreciated.
December 23, 2025
Reply from GSI Wealth Management Ltd
Thank you for your kind review. We’re pleased to hear that you found our advice clear and easy to understand. Making complex financial matters accessible and providing supportive, expert guidance is central to how we work, so your feedback is very welcome.
Fran was:more than helpful when I had a…
Fran was:more than helpful when I had a problem. Many thanks
December 1, 2025
Reply from GSI Wealth Management Ltd
Thank you for your five-star review. We’re pleased to hear that Fran was able to help resolve the issue for you. I’ll be sure to pass on your thanks, and we appreciate you taking the time to share your feedback.
My investments with GSI have performed…
My investments with GSI have performed well thanks to the staff who have kept me informed throughout.
November 20, 2025
Reply from GSI Wealth Management Ltd
Thank you for taking the time to leave a review. We’re pleased to hear that your investments have performed well and that our team has kept you informed throughout. Clear communication and ongoing support are important to us, so your feedback is appreciated.
Withdrawal
Full and presice details so you can make the right choices with your money.
November 26, 2025
Reply from GSI Wealth Management Ltd
We’re pleased to hear that you found the information clear and detailed. Providing precise, well-explained advice is important to us, as it allows clients to make informed decisions with confidence.
Thank you for taking the time to share your feedback, and for trusting us with your financial planning.
New to Investing
My Advisor, Colin, takes great care to understand my situation and does not always agree with my thinking suggesting a better way etc.
I feel that I am in good hands being that I trust the information being given.
October 31, 2025
Reply from GSI Wealth Management Ltd
Thank you for taking the time to leave such a positive review.
Colin will be really pleased to hear your feedback. Taking the time to properly understand each client’s circumstances — and being willing to challenge ideas where it’s in the client’s best interests — is exactly what we expect from our advisers.
We’re especially glad to hear that you feel well looked after and confident in the information you’re receiving. Trust and clear, honest advice are central to the way we work, and it’s reassuring to know that this has come through in your experience.
Thank you again for your kind words and for placing your trust in us.
Seems a good move to us.
Transfer process from our old IFA was fairly stress-free, albeit lengthy. Now we are “in” and the relationship is settling down, they seem to be getting on with their job and doing it well. Only time will tell (hence 4*)!
December 4, 2025
Reply from GSI Wealth Management Ltd
Thank you for taking the time to leave a review. We’re glad the transfer process felt smooth overall and that your new relationship with us is settling in well. Transfers can sometimes take longer than any of us would like, so we appreciate your patience. We’re pleased to hear you feel the team is getting on with things and doing a good job. We’ll continue to work hard to meet your expectations over time.
My experience was as I had expected it…
My experience was as I had expected it to be; which was reassuring and appropriate.
October 14, 2025
Reply from GSI Wealth Management Ltd
Thank you for your five-star review. We’re really pleased to hear your experience met expectations in a reassuring and appropriate way. If we can support you with anything ahead of your next review, please let us know.
We had a good meeting
We had a good meeting, it was friendly but also businesslike .
All our questions were addressed and an excellent follow up report.
September 26, 2025
Reply from GSI Wealth Management Ltd
Thank you for your positive review. We’re pleased you found the meeting both friendly and business-focused, and that all your questions were fully addressed. It’s great to hear the follow-up report hit the mark too. If there’s anything you’d like us to cover in more depth at your next review, we’re always happy to help.
Having now been with GSi for over a…
Having now been with GSi for over a year, the understanding between the team and us as clients has reached greater understanding. Like anything it takes a while to reach a trust and understanding for the business relationship to grow. Plus, with more regulation, comes more paperwork, and it's very often us as clients a confusing and long winded way forward that has become the norm, and it's "that" understanding that can become frustrating at times.
September 22, 2025
Reply from GSI Wealth Management Ltd
Thank you for your five-star review and for being with us for over a year. We’re glad to hear that the relationship and mutual understanding have continued to grow. You’re absolutely right that increasing regulation brings more paperwork and, at times, a more complex process for clients. We really appreciate your patience, and we’re committed to making everything as clear and straightforward as possible while meeting the standards designed to protect you.
GSI Wealth Management for a friendly and professional service.
I have found GSI management must helpful. I do not know enough about the markets to be able to invest wisely, especially as they are prone to so much fluctuation due to happenings around the world. It’s good to have experts who have a wealth of experience in their field.
Always very friendly and knowledgeable
September 22, 2025
Reply from GSI Wealth Management Ltd
Thank you for your thoughtful five-star review. We’re pleased to hear that you’ve found our team friendly, professional and helpful. The investment world can feel uncertain at times, so we’re glad our experience and guidance give you confidence in your decisions. Your trust means a great deal to us, and we look forward to supporting you for many years to come.
Expert and friendly consultant
Expert and friendly consultant who understands my needs and tailors products and action to meet them.i can trust his advice
September 18, 2025
Reply from GSI Wealth Management Ltd
Thank you for your generous five-star review. We’re delighted to hear that your consultant provided expert, friendly guidance tailored to your needs. Building trust through clear, personalised advice is at the heart of what we do at GSI, and your feedback means a great deal to the team.
Helpful assistance.
I found myself in what could have been an embarrassing situation but with the help of the staff at GSI the problem was overcome.
October 9, 2025
Reply from GSI Wealth Management Ltd
Thank you for your kind words and five-star review. We’re really pleased our team could help you resolve the issue quickly and discreetly. At GSI, we understand that financial matters can sometimes feel stressful, so it’s great to know we made things easier for you.
Their financial advice has been very…
Their financial advice has been very useful. They’ve also always responded quickly to any queries I’ve had .
July 9, 2025
Reply from GSI Wealth Management Ltd
Thank you for your 5-star review. We’re so pleased to hear that our advice has been useful and that your queries have been answered quickly. Supporting our clients with clear, responsive guidance is at the heart of what we do, and it’s great to know this has been your experience.
No spoken / adviser guidance on access…
No spoken / adviser guidance on access to apps. We have no spoken for years.
July 9, 2025
Reply from GSI Wealth Management Ltd
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you've felt unsupported, and that there hasn't been any spoken guidance regarding access to our apps.
We completely understand how frustrating that can be. It’s clear we haven’t stayed in touch as well as we should have, and we’re truly sorry if you’ve felt overlooked — that’s not the standard of service we aim to provide.
We’d really like the opportunity to make things right. We can see that you've had some recent correspondence with the office, and if you're open to it, we’d be happy to arrange a meeting with an adviser and ensure someone guides you through the app setup step by step.
Please don’t hesitate to get in touch at a time that’s convenient for you — even just by email — we’re here to help.
Knowledgeable and receptive team
The team was professional and knowledgeable. Receptive to our needs. Gave us useful advice regarding our finances. Were confident and reassuring despite turbulent times and uncertainties at present
July 21, 2025
Reply from GSI Wealth Management Ltd
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you felt supported and reassured, especially during such uncertain times. It’s always our goal to provide clear, practical advice tailored to your needs, and we truly value your trust in our team.
Our GSI experience
We have dealt with GSI for over 10 years and find them to be reliable and trustworthy.
Rita and Noshir Khambatta
May 27, 2025
Reply from GSI Wealth Management Ltd
Dear Rita and Noshir,
Thank you so much for taking the time to leave this lovely review. We truly value your loyalty and trust over the past 10+ years — it means a great deal to us. We're always here to support you and are grateful to continue being part of your financial journey.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.