The Green Spark Plug Co Reviews 3,647

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Thieves and fraudsters, BEWARE! Over two weeks and a hundred pound order, zero contact, phone constantly engaged (Phone unplugged?) and no response from emails. Scammmers.

Company replied

Rated 5 out of 5 stars

i did not want the replacecment plugs that the manufactures are sellong now that they consider to be [close enough ] but were resistor and projected tip but would work with reduced spark and starting... See more

Rated 5 out of 5 stars

Ordered some ignition parts for my 1953 series 1 Land Rover trying to fix a ongoing miss fire. Wanted some quality made parts after trying some internet rubbish, so on recommendation of a friend gave... See more

Rated 5 out of 5 stars

I needed some advice/reassurance about the correct HT leads for a V8. I made one phone call, after a quick discussion, the correct wire was established and the product code provided. I ordered the wi... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Motorcycle Shop

Information provided by various external sources

The Green Spark Plug Co. Specialises in spark plugs & accessories for veteran, vintage and classic engines. Whether it is for cars, motorcycles, lorries, motorboats, tractors, stationary engines, boats, agriculture equipment or even lawn mowers the Green Spark Plug Co. has vast stocks of period plugs and/or their modern equivalents.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

easy to deal with

Being able to talk to a human being on the phone to resolve out of stock problem and automatically receiving cash back for the cheaper replacement.

July 18, 2024
Rated 1 out of 5 stars

Poor products & Non existent Customer Service

I have used the Green Spark Plug Company for many years, ever since their only presence was a small stand at autojumbles around the country. Sadly, the massive expansion in recent years has not improved product quality or customer service.

I started using The GSPC's "Remax" ignition coils back in 2018 or thereabouts & have used them on all my cars since. I had found them to be a good quality alternative to unknown make Chinese ones. However, I now have good reason to regret this decision. In the last 2 months, I have had 2 of these coils fail instantaneously within less than 500 miles of having been fitted. They fail so fast it is like turning a switch off. The first one I put down to bad luck, but when a second went in exactly the same way on a different car I realised there was obviously a manufacturing issue. I have repeatedly tried to contact The Green Spark Plug Co. I was not looking for a refund, but thought that as these coils are marketed by them as a quality alternative, I thought they would be interested to hear my story. I emailed them 3 times, each time, I explained the circumstances of the failure & explained I wasn't looking for a refund & on all three occasions I haven't even received the courtesy of a reply.

This is obviously a company who have taken their eye off the ball! Their "Quality coils are less reliable than the Chinese competition & their customer service is absolutely NON EXISTANT!

It is a real shame that a previously good company has let their standards slip so far.

August 7, 2024
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