Gtech Reviews 

This is a UK-based company that offers US versions of their products. I bought a vacuum on Amazon and two years later, my bunny chewed the cord on the charger. Because the power supply is has very specific specs, I contacted Gtech Home's customer service. Mason, the representative, was very responsive and helpful. I received replacement parts after providing proof of purchase. Gtech products are worth the investment!! The company makes sure of it.

This is our 3rd G-Tech vacuum cleaner.
It is excellent and came very quickly. Battery lasts for a good length of time.
Have just dealt with customer service on a previous purchase and they were excellent.

Are you going to address my email to you about side brushes or do I elaborate here on trustpilot

Superb service quick delivery and does exactly what I need, nice carpet combing too

Excellent advice and excellent service from this organisation

I ordered something on Sunday, it arrived Monday but I found I had ordered the wrong tube. I rang them yesterday , told them I had ordered the wrong tube, they sent me the correct one which arrived today Tuesday and collected the wrong one. Their customer service is brilliant. I cannot thank them enough

I have read your reply to,my latest message.i left a message for a call back. I am still waiting.i do not intend wasting my time ringing you to be fothed off by someone who is paid to make excuses on behalf of your company. I had nothing but major problems with this strimmer which is not as described and not fit for purpose under the consumer act 2015 as amended.before I take legal action in Stoke-on-Trent county court,I will you the opportunity to sort out this,in writing to Mr p serrell 149 Burton street leek St138da within the next 14days

Brilliant cutter. And easy to use.

I used the Gtec online Contact Us form to ask about a problem with one of their vacuum cleaners.
That was on 14 April 2026 and so far I have heard nothing.
Not impressed to say the least.

This was the result of an initial complaint but once that was looked at fully by Gtech the response was far beyond my expectations and the people involved were very fast in sorting it out and astounding in their help,

Does what it says but blades seem to break easily

Sent set of new wheels for my g tech sweeper very prompt service by the person I spoke to on the phone

Purchased cordless hedge trimmer. Customer service outstanding. Highly recommend this company
Jean.

Lightweight and easily manoeuvrable, the lawnmower I bought in November has now been used several times and I only wish I'd bought one years ago! I now have three Gtech products and am pleased with all of them. When I did have a problem with one item a while ago, I found their customer service department efficient and helpful, quickly remedying my issue and the product is still working well years later. Excellent products and service.

The off/on switch on my wife's HyLife 2 Sweeper started to stick intermittently and when mentioned whilst ordering some spare dust bags the complete head assembly was replaced under warranty.

Not only their products are excellent quality but they also have the best customer service I've ever received. Very happy to have purchased from them.

Absolutely fantastic range of products. So well made and reliable. Love my vacuum cleaner, mower and strimmer. In fact, so much that I bought the same for my two daughters.

GTech have been brilliant but DPD, the courier they used left my parcel half a mile from my property. I think that is criminal!

Finally got my mower i ordered 4 weeks ago and it was worth the wait mower is brilliant hits light to use it cuts like a dream getech well done on a good product I order the battry strimmer wat a good little thing that is to i ordered strimmer on a bank holiday Sunday and received on Tuesday so they can deliver on time will be looking at other getech products

This is our third hover it's lightweight which is good cleans well