Sarah helped tremendously My order was misdelivered and she sorted me out with a replacement order that arrived in no time.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I doing this review as the whole customer experience with Gtechiq was simply awesome. My computer defaulted my address they corrected it for me confirming via email and the speed of delivery next day... See more
Great company and everything is sent promptly. Great service and allows our small paintwork company to run smoothly and offer great products to our customers after paint corrections and other forms of... See more
Company replied
Very pleased indeed with this product. Preparation of your paintwork before application is essential in my opinion. I thoroughly washed the car with snow foam and rinsed with water. Then using a clay... See more
Company details
Written by the company
The Gtechniq brand aims to produce the most innovative surface care products in the world. If you want the best protection for your car, boat, aeroplane or home, then look no further. Gtechniq bridges the gap between innovation and reality, engineering the world’s best surface care products.
Contact info
2 Langfurlong, Upper Heyford, Upper Heyford, NN7 3FA, Northampton, United Kingdom
- +44 (0) 1604 962 553
- uk@gtechniq.com
- gtechniq.co.uk
4.7
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great choice and great prices!
Great choice and great prices!
Excellent cleaning products!
Fast, free delivery 👍
March 25, 2024
Reply from Gtechniq
Clive, thanks for the review!
Not a good experience
Not a good experience. Persuaded to purchase ceramic coating by Porsche East London (with new car) on basis it would "protect paintwork". Never bothered previously. No mention of paint chip exclusion or indeed any other exclusion on limited literature provided. Small but deep chip/scratches caused by small stone noticed about 4 months after purchase. GTechniq pointed me to small print of terms provided on line (tick box only) at registration (some days after purchase) with a list of items not covered. These terms were never sent to me.
They then tell me that chip exclusion is standard practice which is not borne out by my own research. Coating appears to have offered no protection at all against offending small stone - inspection requested/declined by GTechniq. Was ceramic coating applied correctly? How do they know?
It cannot be right to attempt to retro apply terms and conditions after sale.
If you have had similar issues with GTechniq please post here.
Reply to response from GTechniq:
Making a customer aware of product limitations post sale is totally unacceptable. Particularly when it is obviously such a contentious area. Why isn't your marketing material clear?
See independent review below.
Does Ceramic Coating Protect Against Rock Chips? A Clear and Effective Answer (2023) - RideRambler
Extracts:
"In summary, ceramic coating can provide a layer of protection against rock chips, but it is not as effective as PPF.
While wax and sealant can provide some protection against rock chips and other types of damage, they are not as effective as ceramic coating.
Aside from its ability to protect against rock chips, ceramic coating also offers several other benefits for car owners.”
Further Response:
You have still not confirmed why your product limitations are confirmed POST sale. They simply have no validity.
I had reasonable expectations of the product.
If a County Court rules in my favour will you undertake to make a payment of £1000 to a charity of my choice?
Latest updates:
No response from GTechniq. Disappointing but consistent.
08/04/24 - GTechniq now pushes me back to Porsche when they know full well that I have recourse rights against either retailer (Jardine) or manufacturer (GTechniq). Nice.
March 10, 2024
Unprompted review
Reply from Gtechniq
Dear Graham,
We are sorry to hear of the above experience.
It is important to note that Gtechniq in no way makes any claims on our literature or websites that state the product protects the paint from stone chips.
All the literature states that the system makes paint slick, offers UV, swirl, and chemical resistance, and makes the paint much easier to maintain.
The only product that will offer protection against stone chips would be a paint protection film which is very different from a ceramic coating.
When customers sign up for the guarantee we make it clear in the terms and conditions that stone chips are not covered.
Kind Regards
Gtechniq
In response to the updated review;
At no point does Gtechniq make claims that our product offers protection against stone chips.
RideRambler is not a representative of Gtechniq and is in no way connected with Gtechniq. His statement above is incorrect.
Many Thanks
Dom
Response to the last few points (Further Response)
We do not make any claims in any of our literature or websites that the product protects from stone chips. We are very clear and state it reduces swirls, resists high pH wash chemicals, and makes ongoing maintenance easy.
As with any contract there are terms and conditions where we stipulate the exclusion. These are publicly available via our site for those who want to view them whilst considering the purchase.
Your contract of sale would be with the dealership that you purchased the product from, so your last point would be one for them to consider and advise further on.
Having used many different products…
Having used many different products over the years I am always sceptical when it comes to spending more and being disappointed but have to say after my first experience with several products I ordered recently I'm impressed!
March 14, 2024
Reply from Gtechniq
Steve, we're glad to hear that our products have hopefully curbed your skepticism, long may it continue!
Reply from Gtechniq
Thank you for the review Jon
DIY ceramic coating
Never used a DIY ceramic coating before. Went on very easily: Crystal Serum Light followed by Evo v4 from the Ultimate Protection Kit. 30ml enough for a smallish SUV (Mazda CX30). It makes the Soul Red really pop. Time will tell how durable it is....
March 5, 2024
Reply from Gtechniq
Eric, this is fantastic to hear. We aim to make these products user friendly, with great results in mind.
Reply from Gtechniq
Thanks David, enjoy!
Deliver what they promise
The products are really good quality and deliver the results each of them promise. Perfect for what I am after!
March 6, 2024
Reply from Gtechniq
Thank you! We're glad to hear they're exactly what you'r'e after
Amazing
Such great products. Amazingly easy to apply and my customers are extremely happy with the results. Cannot recommend Gtechniq enough. Their coatings and other products are by far the best without a shadow of a doubt
March 11, 2024
Reply from Gtechniq
Luke, thank you for you feedback on our products. We love to hear it!
The only products I use regularly on my Porsche
Swear by their products. Great company. Prompt delivery. What more is there to say other than I would highly recommend.
February 20, 2024
Reply from Gtechniq
Andrew, great feedback, thank you!
Great product’s which arrived on time…
Great product’s which arrived on time and lovely to use .
March 1, 2024
Reply from Gtechniq
Thanks for sharing your thoughts Tim!
Reply from Gtechniq
Thank you!
They did what they said on the package…
They did what they said on the package and hopefully I will get the long term benefits. Certainly the car now looks fantastic!
March 5, 2024
Reply from Gtechniq
Thanks for the review Graham, we're confident that the products will keep your car looking fantastic
consistently excellent quality products
I have been using Gtechniq products for over 10 years and find them generally of excellent quality, especially their nano technology coatings.
February 19, 2024
Reply from Gtechniq
Thanks John, this is great to hear!
Best product I have ever used for…
Best product I have ever used for waterproofing soft top, cant recommend it enough.
March 4, 2024
Reply from Gtechniq
Thanks for the top review Peter!
Great products
Great products
it arrived on time and the wash and foam worked a treat to clean
February 22, 2024
Reply from Gtechniq
Glad to hear that you're happy woth the products and service Dennis!
I've just had a gtechniq ceramic…
I've just had a gtechniq ceramic coating done on my car so I've purchased some cleaning and maintenance products , very impressed with everything
February 19, 2024
Reply from Gtechniq
Glad to hear you're impressed with the products and now fully Gtechniq equipped
I ordered the products
I ordered the products, they arrived on time and I plan to use them after the ppf is fitted in a few weeks time.
I have no doubt the product will do what I need.
February 19, 2024
Reply from Gtechniq
Hey Mark, that's great to hear! We hope you enjoy the products when you get around to using them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.