Bought a new Kawasaki Ninja 1000sx 40th Anniversary from GT Motorcycles. Made contact via the Autotrader contact form. Received a quick reply from James. This was a distance purchase for me, living in... See more
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Cant fault the clothing shop nor the sales team as they know all about customer service, however on the servicing side of things they really boiled my pi$$ !!! Luckily Jonathan was there to square the... See more
I have used GT Motorcycles from Australia and the service is amazing and the people within the organization, have assisted me with the best advice and back up. I contact them first when needed before... See more
Company replied
Poor servicing, bike in for warranty work. took 2 months, problem misdiagnosed and no information till I turned up to collected the bike. When I did get the bike back the heated grips and trickle char... See more
Company replied
Company details
- Motorcycle Shop
- Ducati Dealer
- Honda Dealer
- Kawasaki Motorcycle Dealer
- Suzuki Motorcycle Dealer
- Yamaha Motorcycle Dealer
Written by the company
GT MOTORCYCLES | Award-Winning Motorcycle Main Dealer | Honda Kawasaki Yamaha Suzuki Ducati | Showroom - Cafe - Workshop - Apparel - Parts & Accessories - Online Shop - Performance Engineering.
Contact info
10-12 Elburton Road, PL9 8JQ, Plymouth, United Kingdom
- 01752 485000
- onlinesales@gtmotorcycles.com
- gtmotorcycles.com
Replied to 33% of negative reviews
Typically replies within 24 hours
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Looking to buy brand new bike
Looking to buy brand new bike . 20 mins not one person spoke to me even on way out not even a bye . Never go there again.
Item didn't arrive no tracking…
Item didn't arrive no tracking information, costumers service horrible not recommending
Knowledgeable with the item being…
Knowledgeable with the item being purchased and advice given on installation. Will definitely use again and highly recommended.
Perfect from Start to Finish
This was an outstanding transaction for me. International shipping for a rare OEM part. Flawless from start to finish.
Bought a new Kawasaki Ninja 1000sx 40th…
Bought a new Kawasaki Ninja 1000sx 40th Anniversary from GT Motorcycles. Made contact via the Autotrader contact form. Received a quick reply from James. This was a distance purchase for me, living in North Yorkshire. The whole process, dealing with James was first class. I got an excellent p/x price for Honda Rebel SE and was kept informed at all stages re delivery times and costs for my new bike. Bike was delivered by Steve, who was extremely professional and explained the supplied documentation thoroughly. A very reliable business to deal with and would recommend them highly.
Poor servicing
Poor servicing, bike in for warranty work. took 2 months, problem misdiagnosed and no information till I turned up to collected the bike. When I did get the bike back the heated grips and trickle charger connection had not been connected and left loose. Battery had no securing strap / horn not connected with no wires leading to it (Both MOT fails). Hydraulic unit cover did not have the 2 plastic securing pins in so was hanging lose directly in front of the rear tyre collecting crud. "14 July" following the initial review I have been contacted by GT with both apologies and reassurance that issues have been corrected, so thank you GT for a positive response in person.

Reply from GT Motorcycles
Stephen is one of the most…
Stephen is one of the most knowledgeable, helpful and friendly people I have ever met. Every contact is a pleasure!

Reply from GT Motorcycles
Easy to deal with.
Easy to deal with.
Fast and very reasonable shipping to Australia.
Haven’t tried the product yet.

Reply from GT Motorcycles
Advice, assistance and service
I have used GT Motorcycles from Australia and the service is amazing and the people within the organization, have assisted me with the best advice and back up. I contact them first when needed before any other business in the world.
For five years the standard of service and products supplied have no equal

Reply from GT Motorcycles
New Bike
Bought a bike from GT via AutoTrader. Really good experience so far. Just waiting on the good weather…

Reply from GT Motorcycles
Very knowledgable of all aspects
Very knowledgable of all aspects
Was extremely helpful and answered any questions I had
Ordering was extremely easy and was notified tracking numbers delivery times etc once available
100% would recommend and couldn’t fault service in any way

Reply from GT Motorcycles
High Performance
There are some products that are not sold in Japan. They responded quickly and the time from ordering to shipping was quick. I would like to use them again in the future.

Reply from GT Motorcycles
My recent experience with GT autos…
My recent experience with GT autos Dundee was really great. After 3 appointments at a Halfords auto centre, where my car was going from bad to worse, I took my car to GT autos Dundee. The guys there really know what they are doing. They got my car running in no time. The manager is especially friendly, professional and polite.

Reply from GT Motorcycles
Great customer service
Simple and reliable,
easy to order from and great delivery times,every time.

Reply from GT Motorcycles
Service department lets the team down
Cant fault the clothing shop nor the sales team as they know all about customer service, however on the servicing side of things they really boiled my pi$$ !!! Luckily Jonathan was there to square the problem away but if it wasnt for his intervention then i would never of stepped back through the front door again.

Reply from GT Motorcycles

Reply from GT Motorcycles
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