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GTranslate Reviews 

152
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and responsive customer service team that always resolves technical questions promptly and kindly. People also find the product extremely easy to install and very effective for setting up multilingual websites and boosting global reach. Some reviewers were not happy with translation controls, mentioning that content occasionally resets unexpectedly or lacks the flexibility needed for long-term projects. Others noted technical problems, such as performance slowdowns on their websites and occasional difficulties reaching support during weekends or busy periods. A few consumers experienced unexpected limits or communication challenges when trying to get detailed assistance.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising responsive, knowledgeable, and... See more

Website

People report ambiguous experiences with website features, with many reviewers praising the powerful... See more

Staff

Users describe positive interactions with staff, frequently highlighting the quick response times and... See more

User experience

Clients share positive opinions on user experience, noting that the solution is easy to implement, maintain,... See more

Product

Customers had positive experiences with product, noting that it is an awesome and stable plugin which works... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was inquiring about adding a second domain name to Gtranslate. They noticed an issue on my site before I did and sent me instructions on how to fix it quickly. These guys are on top of their support g... See more

Rated 5 out of 5 stars

We've used GTranslate on a number of sites, it's great and the pricing is very competitive compared to other providers. What's is particularly exceptional is their support, they are responsive and kno... See more

Rated 5 out of 5 stars

GT Translate PREMIUM is a very powerful plugin enabling anyone to translate websites into a lange number of feoreign languages. I've highlited "premium" in capital letters because 90% of the traslatio... See more

Rated 5 out of 5 stars

We've been using this product for years on several websites. It works great and we were very happy with support too.


Company details

  1. Translator
  2. also in
  3. Software Company

Written by the company

GTranslate is a website translator which can translate any website to any language automatically and make it available to the world!

30-Day Software Refund Guarantee

Full refund available within 30 days

If you are not satisfied with your GTranslate software purchase, you may request a return within 30 days of purchase and receive a full refund in accordance with our Returns Policy. This guarantee applies to software purchases only. Professional translation services are not eligible for return once the translation process has started. Full details: https://gtranslate.io/returns-policy

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.4

All reviews

(152)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

excellent software

excellent software, very fast & the support from these guys is above 5 star
highly reccommend

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using GTranslate for 2 years…

I've been using GTranslate for 2 years across multiple websites, and it's been a massive help for our international SEO.

It's affordable, and their customer service is responsive (any slight delays are totally fine since it's just time zone differences). I've seen a real impact on our performance and business. Highly recommend trying out their free trial!

That said, a couple of improvements would make it perfect. First, it currently lacks hreflang support. I asked CS about this, but the answer was a bit unclear. It would be great to see this added.

Second, I tried setting it up for Shopify, but it only supports subdomains. My setup requires subdirectories. If they can implement subdirectory support for Shopify, I'll absolutely subscribe for those stores too!

September 23, 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorized Recurring Billing Post-Uninstallation & Administrative Refusal to Refund

We are posting this factual B2B review as Mane Biotech GmbH.

GTranslate’s internal logs confirmed in writing that our software integration was uninstalled on November 27, 2025. Despite this uninstallation, their payment system failed to disconnect our corporate credit card and continued to execute unauthorized monthly debits of $50.00 throughout 2026 on decommissioned infrastructure. When brought to management's attention, customer support refused to process full refunds for the unearned fees, citing internal return policies and requesting technical file uploads on a non-existent server. We have been forced to file formal credit card dispute proceedings (Mastercard Code 4853) with our issuing bank to recover our funds.

Warning to corporate buyers: Monitor your recurring credit card statements closely after uninstalling this app, as backend payment tokens may remain active in their billing engine post-deletion.

September 14, 2026
Unprompted review
Rated 4 out of 5 stars

Good and stable

Hello. The plugin is good and stable. We use it in three languages. It has some issues with bold text and spacing within paragraphs, but they are easy to fix. The technical support is excellent.

September 14, 2026
Rated 3 out of 5 stars

Easy to use, but has its downsides

GTranslate is easy to implement and maintain, the translation control is rather intuitive and support (in case there are any aissues) is very responsive - most issues we had were solved within minutes.

The downside is that you have relatively low control over your translations - you can change them however you want, but it seems like sometimes the translations refresh and it's back to square one of going through each text on each page and reviewing all of the translated content. The tool is not as trustworthy in the long run as we expected.

GTranslate is great if you want to make your website accessible for visitors from any country, but some languages may have issues.

I'm not sure whether it's better than browser-integrated translators, but there's definitely a psychological factor - when foreigners see language controls on your page, it helps them understand that the business is not only aimed at locals. Even if there are occasional mistakes in the translations.

September 14, 2026
Rated 1 out of 5 stars

Poor translations and serious SEO damage

Unfortunately, I had a very bad experience with this plugin, including the paid version that is supposed to translate URLs and provide better SEO functionality.

The translations were consistently very poor and often sounded unnatural or simply incorrect. Much worse, however, was the impact on SEO. Similar to what Thomas Wachsmuth described in his review from July 16, 2025, my websites' SEO performance declined dramatically after using the plugin.

I tested it on two different websites, and in both cases things went downhill afterwards. Rankings, indexing and overall organic visibility were negatively affected. I specifically paid for the premium version because I expected features such as translated URLs to improve the multilingual SEO setup, but my experience was exactly the opposite.

After what happened with both websites, I personally cannot recommend this plugin, especially if organic search traffic and SEO are important to your business.

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

I recently used G Translate and had a…

I recently used G Translate and had a fantastic experience! Their website is incredibly user-friendly, making the entire process smooth, fast, and effortless from start to finish. What truly stands out, however, is the impeccable service provided by their staff. The team is highly professional, responsive, and genuinely dedicated to helping their clients. I highly recommend G Translate for their outstanding customer support and seamless online experience!"

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

A big help

Using G translate for my website saves me hours of translating into 4 languages. The service desk is quick and correct In their response. I am a happy customer

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using GTranslate on my website

I have been using GTranslate on my website for the past year, and it worked flawlessly throughout that time.
When the annual subscription renewed, I had to discontinue my web project due to personal reasons. I reached out to their support team to explain my situation, and they promptly issued a full refund for the renewal charge.
They demonstrated remarkable professionalism, understanding, and empathy.
Highly recommended!

September 4, 2026
Unprompted review

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