Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more
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Company details
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Car Buying Service
Contact info
Friars House, Manor House Drive, CV1 2TE, Coventry, United Kingdom
- 08000862899
- info@guaranteedcarbuyers.co.uk
- guaranteedcarbuyers.co.uk
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Hasn’t replied to negative reviews
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Very good service
Very good service, no hassle, will definitely use again
Great service
Great service from start to finish. Can’t believe how easy it was.
Will definitely recommend.
Quick
Quick, easy process. Was looking to get rid of the car as soon as possible, offered best price and was collected within 2 days. Payment goes straight into account before they even take the car.
Would defiantly recommend and use again if needed.
Very good service driver very helpful…
Very good service driver very helpful and on time, good company to do business with thank you
The service was excellent from start to…
The service was excellent from start to finish: open, honest, quick, professional.
Really easy to deal with great…
Really easy to deal with great communication kept in the loop at all times would definitely use again 🙂
Very polite man help me step by step…
Very polite man help me step by step with what I needed to do .
Pleasantly Surprised
I was pleasantly surprised that Guaranteed Car Buyer paid me exactly what they offered for my car with an engine issue.
I was expecting an awkward haggling experience out in the cold but after the driver submitted the pictures, Tony rang me back and paid what the offer was. The payment came through in a few minutes.
The price offered was the highest quote I found and I believe very fair.
There was a slight hitch when the winch broke on the truck but apart from that everything was done in around 30-40 mins.
I was a bit of wary of all the positive reviews but they must be true!!
Selling my car
My experience with guaranteed car buyers was super easy and stress free!
They were always happy to help and explained the whole process to me throughly so I understood what was going ahead.
Would highly recommend to anyone who’s looking to get rid of their car in a hurry!
Picked up on the same day and got my money in my back within 4 minutes of them telling me they had sent it.
Very reliable and great customer service!
The whole process of selling my vehicle…
The whole process of selling my vehicle was straightforward.
Thank you
No hassle quick and easy
No hassle quick and easy. Money paid straight away excellent service
Not the experience promised at all
The collecting guy was fine. He arrived half an hour late but did contact me in good time to say he was running late.
He took photos of the car and FSH paperwork. After a long wait, It turned out the guy had taken a picture of an invoice for a tyre [but i wasn't to know that] and he wanted more so more photos of other service records were taken. After another wait, I got a call querying the paperwork further. The car has been fully serviced throughout by the Ford dealer that it was bought from. He didn't seem to understand that cars have longer than annual service intervals these days. In fact he didn't seem to understand much at all about what he was looking at.
By now this was not feeling 'HASSLE FREE' After about 3/4 hr we got onto the bodywork which I had fairly and reasonably marked as average. It definitely wasn't excellent and definitely not poor = average. Because of a small defect in the bumper [that I hadn't ever noticed] he tried dropping the price so now it is not 'HAGGLE FREE' and it is not the 'GAURANTEED' price promised repeatedly in emails and texts. At this point I threatened to pull out so he spoke to manager and came back and agreed the 'GAURANTEED' price also adding that the difference was not worth arguing about.....?
The process took an hour and half and was a long way from what this company is selling itself on.
If the business needs intricate details on FSH paperwork then I would have been happy to email it all over ahead of time and the pickup. If it wants to know the precise number of scrapes [we went from two to three [the rest of the car being at the excellent end]], then it needs to spell that out but it doesn't and if it doesn't, then it shouldn't quibble at the pick up time [which it implies doesn't happen but I can tell you that it does]. Very poor service was indicated to them on their own feedback email but no one has been in contact and after my experience, I'm not really expecting any.
Very happy with the service given they…
Very happy with the service given they do exactly as they say money in bank strait away would highly recommend very happy with service
Great service and easy to use
Great service and easy to use, Tony was a brilliant help all the way through the process, would recommend to anyone wanting to sell their car
Excellent service from start to finish.
Excellent service from start to finish.
Was offered a good fair price for a non runner car.
Communication from Tony and the guy who collected my car was fantastic.
Collection of the car was quick, easy and hassle free.
Money was in my account within 5 minutes.
Would highly recommend.
Brilliant hassle free service start to finish!
I had a really good experience with Guaranteed Car Buyers.
I was sceptical about car buying sites, and with my car having a clutch issue, i really wasnt sure what I could do with it.
I got a great price from GCB, and thought I would just try them. There was a logistics issue with collection on the day (my fault - gave wrong number) but after speaking to Tony on the phone, he was more than happy to pay the agreed price once I showed some pictures and condition had been confirmed as described.
I cannot fault the service at all, and if ever I need to move a car on in the future, I know exactly where to go!
The quickest most efficient car sale I…
The quickest most efficient car sale I have ever made, Tony was really happy and money was in my account with 10mins. Tony also checked it to make sure payment had arrived safely. I would definitely recommend using this company 100% from me
Friendly and trustworthy
Honest, friendly and professional company. Did everything they promised and the gentleman who collected our vehicle was a credit to their business.
Brilliant service,very understanding…
Brilliant service,very understanding and helpfull staff
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