Guarantee Tickets Reviews 

299
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

don't use this fake company!!!!!! we bought 5 tickets spending 1200 euro about chelsie vs cristal palace in london for 1 april and nobidy as been delivering us those tickets!!!!!! we created one f... See more

Rated 5 out of 5 stars

Tickets for a match of this nature are hard to get at a fair price but here I was treated fair and Guarantee Tickets delivered on their promise and customer service. Very quick to respond to questions... See more

Rated 1 out of 5 stars

Ordered a ticket to a man united match. The only thing they were quick at was taking the money. Otherwise they never delivered the tickets, never replied to the 10+ emails I've sent them, never answer... See more

Rated 5 out of 5 stars

We bought five tickets to Manchester City vs Barcelona match and Tottenham vs Leverkusen match. As we asked, we received the tickets before we flew so we printed them easily at home, although it was s... See more

Company details

  1. Sports

Information provided by various external sources

Have you ever dreamed of watching your favorite football or rugby club in an high-stakes match? GuaranteeTickets.com is one of the leading brands in the online ticketing industry. We guarantee tickets for any football or rugby match, even if it is sold-out!


Contact info

3.4

Average

TrustScore 3.5 out of 5

299 reviews

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3.4

All reviews

(299)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware - do not use

Beware. 5 tickets ordered for over £1,000 failed to arrive. No customer service - literally - phone rings, goes to music then cut off. No email response at all to numerous emails. Will be contacting Action Fraud.

March 31, 2017
Unprompted review
Rated 1 out of 5 stars

slechte klantendienst

I've mailed and phoned several times, but I didn't get an answer. I ordered and payed Monday for tickets of Real Madrid, but I don't receive a confirmation!

March 30, 2017
Unprompted review
Rated 5 out of 5 stars

Very good

Two chairs were excellent place122) and the other two were less233 , the big problem was that we were 4 family members and we didn't seated together and we didn't had the all experience together.

March 17, 2017
Unprompted review
Rated 5 out of 5 stars

Great company

Was a bit apprehensive with receiving tickets at the hotel,,but it worked out fine no messing around ,,no delays,,excellent service.

March 17, 2017
Unprompted review
Rated 5 out of 5 stars

excellent

Everything is fine except that we should receive the tickets earlier (not 24 h before the event)

March 16, 2017
Unprompted review
Rated 5 out of 5 stars

Great experience

I got tickets on time and all of my 3 seats were together even I didn't bought the all-together seats

March 16, 2017
Unprompted review
Rated 5 out of 5 stars

Good Tickets

Picked up tickets a day before match as arranged. Great seats and good service overall. Recommend

March 15, 2017
Unprompted review
Rated 5 out of 5 stars

ticket purchase

I would highly recommend Guarantee Tickets, I used them to purchase Arsenal Champions league tickets, our tickets were delivered to our hotel for our arrival and GT were in constant touch ensuring we received them.. Having used GT before, I've found them very reliable and trustworthy...

March 14, 2017
Unprompted review
Rated 4 out of 5 stars

Barcelona v PSG wonder game

The tickets received were as promised, however this was not received until 24 hours before the game.
All emails were received in spam box which caused an initial issue until identified.
I would use this company again.

March 10, 2017
Unprompted review
Rated 5 out of 5 stars

Trip of a lifetime

Tickets for a match of this nature are hard to get at a fair price but here I was treated fair and Guarantee Tickets delivered on their promise and customer service. Very quick to respond to questions and tickets were even better than I thought. Reliable and offered good advice on event and after sale service at match. Well done and recommeded to use in future. Thank you for unforgettable match.

March 10, 2017
Unprompted review

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