Guarantee Tickets Reviews 

299
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

don't use this fake company!!!!!! we bought 5 tickets spending 1200 euro about chelsie vs cristal palace in london for 1 april and nobidy as been delivering us those tickets!!!!!! we created one f... See more

Rated 5 out of 5 stars

Tickets for a match of this nature are hard to get at a fair price but here I was treated fair and Guarantee Tickets delivered on their promise and customer service. Very quick to respond to questions... See more

Rated 1 out of 5 stars

Ordered a ticket to a man united match. The only thing they were quick at was taking the money. Otherwise they never delivered the tickets, never replied to the 10+ emails I've sent them, never answer... See more

Rated 5 out of 5 stars

We bought five tickets to Manchester City vs Barcelona match and Tottenham vs Leverkusen match. As we asked, we received the tickets before we flew so we printed them easily at home, although it was s... See more

Company details

  1. Sports

Information provided by various external sources

Have you ever dreamed of watching your favorite football or rugby club in an high-stakes match? GuaranteeTickets.com is one of the leading brands in the online ticketing industry. We guarantee tickets for any football or rugby match, even if it is sold-out!


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3.4

Average

TrustScore 3.5 out of 5

299 reviews

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3.4

All reviews

(299)

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Rated 5 out of 5 stars

Great Experience!

I ordered two tickets for the FA Cup match Liverpool - Plymouth Argyle on 01.08.2017 on the website. The tickets were delivered to the hotel where me and my dad were staying. Perfect seats , we even got an upgrade and were seated on the Main Stand! Unfortunately the match ended in 0-0 but the experience was great. I left the Tickets at the hotel to be collected. I had several times contact with the people from Guarantee Tickets and they always answered directly and could give me all the information I needed. I really can recommend them!

January 17, 2017
Unprompted review
Rated 5 out of 5 stars

Top Service

We went to Liverpool game. it was fantastic. the tickets arrive at time. they called us to check it every 2 hours. everything was as promised.
VERY GOOD customer support.

January 12, 2017
Unprompted review
Rated 5 out of 5 stars

very good service

The service was excellant. The seat in the stadion was very good. It was a nice day.Guarantee Tickets is recommendable.

January 4, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Good choice. Although I was a little bit worried by not having the ticket until matchday, at the end everything worked as they informed. I was provided on time with a memberd card, which i had to return after the game. No problems at all at the gate. Would repeat.

January 4, 2017
Unprompted review
Rated 4 out of 5 stars

hassle free and prompt

The delivery was prompt and no hassles experienced. The customer support was responsive and prompt though we could all be not seated together. We were two couples and a kid but were given 2+2+1 seats though Guarantee tickets promised to try to seat us together and that was the only blip in an otherwise good match experience. Will recommend them for sure.

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Good service if you need hard-to-get tickets

We needed three Chelsea tickets, which is not so easy to do these days on the open market. Guarantee tickets offered a good selection, and delivered the tickets on time. They kept in regular contact with us, which was reassuring because the tickets were delivered on the day before the match. The tickets were not cheap, but that is just a matter or supply and demand. The important thing is that this is a reliable company. Service was very good. I would use them again.

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Great experience

Tickets booked 2 month prior to the event, I have sent the information as requested and asked for a confirmation, got the email response within 48h, and got my tickets delivered to the hotel perfectly.

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Very good service

We bought tickets for a football match of Arsenal.
The follow-up of our order was perfect, since its purchase, also at the approach of the match, and after the event as well.
The staff is attuned.
It is also possible to chat on the website, in case of any language issues.
Many thanks to Khalil

January 2, 2017
Unprompted review
Rated 4 out of 5 stars

good service

good service - tickets had been delivered to hotel before our arrival - price was expensive, but okay (with view on other ticket agencys)

January 2, 2017
Unprompted review
Rated 5 out of 5 stars

This was the first time I ordered t …

This was the first time I ordered tickets online and I was a bit unsure. Thanks to good communication, the live chat and fast reaction times by email I was calmed down.
The online-tickets for print out came earlier as expected. The event was great.
Thank you "Guarantee Tickets" for a perfect service!

December 29, 2016
Unprompted review

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