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See what reviewers are saying

Rated 2 out of 5 stars

Good communication from team but they are unable to go through third party references, an obvious procedure needed for guarantors regardless of whether they are a company. Also informed me that they a... See more

Rated 1 out of 5 stars

I have been calling to confirm about co-signer and how soon it will take to get the contract once payment is made. The receiver keeps telling me she has little knowledge of what l am asking about an... See more

Company replied

Rated 1 out of 5 stars

I still havent received my guarantor, even though i keep mention the pressure the apartment is putting on me to finish my application. It takes a full work day for anyone to respond to me, and when i... See more

Rated 5 out of 5 stars

I’m a Portuguese girl living in Northern Ireland with no one that could help me with being a garantor. Finally I have found Garantid LTD and they have been my most Angel Guardian. I recommend the... See more

Company replied

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2.9

Average

TrustScore 3 out of 5

58 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Quick and simple

Easy to work with, they have a lot of patience I probably called up a billion times but I like to be sure of things, everything gets done and completed pretty quickly as long as you have all your information sorted before.

Amazing service, and amazing people.

Would recommend and would use them again in the future.

December 11, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Tailer,

Thank you so much for your kind words, it was a pleasure speaking with you during the process! We look forward to assisting you again when the time comes!

Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

so far so good

Great communication answers the questions within seconds , very polite people and sorted everything out.

November 30, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Sam,

Thank you for tasking the time to leave a review, we are so pleased to hear that everything went smoothly. Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

Thank you for helping us out with the…

Thank you for helping us out with the Guarantor process. We really appreciate your support.

November 26, 2021
Unprompted review
guarantid logo

Reply from guarantid

Thank you for your review! We appreciate your support and hope to be able to help you out again in the future!

Wishing you all the very best!
Natasha,
guarantid Team

Rated 5 out of 5 stars

My refund was processed and received in…

My refund was processed and received in 3 working days

November 24, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Prashanth,

Thank you so much for leaving a review! I am glad to hear that the service you received from our team was efficient, it was pleasure speaking with you throughout the process.

Wishing you all the very best!
Natasha,
guarantid Team

Rated 5 out of 5 stars

Service took a bit longer than expected…

Service took a bit longer than expected but everything got sorted in the end and very helpful customer service

November 11, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Tyler,

Thank you so much for your review! I'm glad to hear that everything got sorted in the end, and that we are able to help you secure your next home.

Wishing you all the very best!
Natasha,
guarantid Team

Rated 5 out of 5 stars

Great Service, Great People

I needed a guarantor quickly otherwise I would have lost the flat I wanted. Everyone I dealt with at Guarantid was super helpful and professional.
Thanks so much!!

November 4, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Harriet, thank you for your review!

I'm so pleased to hear that we were able to help secure your new flat. Thank you for your kind words, I will make sure this is relayed to our team!

We hope you enjoy living in your new flat and wish you all the best!

Natasha,
guarantid Team

Rated 1 out of 5 stars

I have been calling to confirm about…

I have been calling to confirm about co-signer and how soon it will take to get the contract once payment is made. The receiver keeps telling me she has little knowledge of what l am asking about and would ask a colleague to reach out to me. Till now nobody has gotten back. Even the email sent to Carolina has not been responded to. And I actually thought their service would be great going by the instant quote they give.

Disappointed!

October 16, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Sophia, thank you for taking the time to leave a review.

I'm sorry to hear that it took longer than expected to have your initial questions answered. I'm glad to hear now that Carolina was able to reach you on the phone and answer your questions directly.

Wishing you an easy move and that you enjoy living in your new home.

Best Wishes,

Natasha,
guarantid Team

Rated 4 out of 5 stars

Guarantid service was good

October 7, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Iyanda, thank you for taking the time to leave a review!

It's great to hear that you had a good experience with guarantid! I'm glad we were able to help you out and wish you all the best in your new home!

Natasha,
guarantid Team

Rated 4 out of 5 stars

Decent service

Communication wasn't smooth but got sorted so.

September 21, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Eufrozina, I'm glad to hear that everything got sorted in the end.

Thank you for taking the time to leave a review, I wish you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

Really happy with the services provided…

Really happy with the services provided by the Guarantid.

I was worried. Because I was not getting the apartment as per my budget and requirements. They helped me secure the apartment and transition was real easy

--Shweta Tamrakar

September 19, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Shweta, thank you for your review!

I'm so pleased to hear that our team were able to help secure your apartment and help make your transition all the more smoother! This is what we are here to help with, and are glad to be of assistance. We hope you enjoy living in your new apartment and wish you all the best!

Natasha,
guarantid Team

Rated 5 out of 5 stars

Promptness and professionalism

Promptness and professionalism ..I am very ok and very quick at what you find on the market now.
I recommend with confidence. They are experienced people, excellent communication, competent at the customer's disposal at any time.

September 18, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Maria,

Thank you so much for leaving this detailed feedback. This is music to our ears! We are so pleased our team could help you throughout the process and appreciate the time you have spent leaving a review. If you ever have a question for our team, please do feel free to get in touch.

Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

Fast and reliable service

September 9, 2021
Unprompted review
guarantid logo

Reply from guarantid

Thank you Obi for leaving a review, we appreciate your support!
We are so glad to hear that our team were able to help you out so quickly.

Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

I did have a very good experience with…

I did have a very good experience with Richard, who was very helpful and very quick in supporting me. I´m rating the service for the highest.
Thanks very much

September 8, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Naser,

This is fantastic to hear! We will pass on your kind feedback to Richard straight away who will be delighted to hear this. Thank you for taking the time to leave a review, we appreciate your support.

Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 4 out of 5 stars

Great service smooth process to help…

Great service smooth process to help keep our home after guarantor pulled out on us

August 28, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Matthew,

Thank you for taking the time to leave a review! We are so pleased to hear we were able to help you out in just the nick of time! We set up this service for times like this, and are delighted to hear we were able to help you secure your property and act as your guarantor.

We hope you enjoy living in your new property and wish you all the best!

Natasha,
guarantid Team

Rated 3 out of 5 stars

Took too long and the actual…

Took too long and the actual application system was removing and adding details randomly but after that it went smoothly

August 24, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Su,

Thank you for taking the time to share your feedback with us and leave a review. I'm sorry to hear that your initial experience was not as smooth as we aim for. I'm glad to hear that everything got sorted in the end!

Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

Very well organised and very helpful

Very well organised and very helpful. Would recommend to anyone struggling with finding a guarantor.

August 22, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Declan, thank you for your review!

I'm so pleased to hear that we were able to help secure your property and that we lived up to your expectations in the process.

We appreciate your kind words and support for our team. Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

I had a good experience

I had a good experience. Again, the bad part is they take too long to finish the process. If you’re in a need to move that can be a bit complicated. Have in mind they process take more than a week. However, in general they are good. You can trust.

August 19, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Rodrigo,

Thank you for your review! I'm glad to hear that our team was able to help you and get you moved into your new property.

Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

Great Service

Very convinient service with helpful and easy to talk to staff. Had no problems registering, recived a reply very fast with the decision along with the sum with no extra fees.

August 11, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Krystian, thank you for your review!

I'm so pleased to hear that our team was able to assist you and the process throughout was smooth running!

We appreciate your kind words and support for our team, and hope you enjoy living in your new property!

Best Wishes

Natasha,
guarantid Team

Rated 5 out of 5 stars

FANTASTIC

The Guarantid team have been nothing short of fantastic thus far. They are patient and understanding.

August 11, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Josh, thank you for your review!

This is superb news, I'm so glad to hear it!
We appreciate your kind words and support for our team.

Wishing you all the best in your new home!

Natasha,
guarantid Team

Rated 5 out of 5 stars

Fast friendly service.

August 11, 2021
Unprompted review
guarantid logo

Reply from guarantid

Hi Roly, thank you for your review!

I'm so glad to hear that our team were able to help you out. We appreciate your kind words and support!

Wishing you all the best in your new home!

Natasha,
guarantid Team

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