Excellent wallet & Exchange. Well done. I’ve used a number of digital wallets for this coin or that coin, and multi chain. This is one of the better ones so far. Pretty intuitive while at the same... See more
Company replied
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See what reviewers are saying
Over the years I've seen a lot of issues come and go. New currencies not playing nice with exchanges, not fully functional, OS update introduced problems what have you, but Guarda support always did w... See more
Company replied
This is a wallet that goes above and beyond. I've always referred to Guarda as more than just a Crypto wallet but instead a hub to manage your digital finances. The customer service - which you won't... See more
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Was having trouble transferring a coin from my mobile app. Very frustrating. Contacted customer service and had a reply in no time, a resolution again in no time and several emails following up the... See more
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Company details
Written by the company
We offer our clients innovative cryptocurrency infrastructure solutions, which consist of a set of mobile applications and web-based services. With Guarda, you can choose the best solution that fits all your needs and requirements. If you prefer to manage your crypto coins on your mobile device we offer iOS and Android applications. With Guarda web-based services, you will be able to manage your cryptocurrency on any device you want, you’ll only need to have access to the Internet. Start your own guarded experience and stay in touch with our news!
Contact info
Lisboa, Portugal
- hello@guarda.com
- guarda.com
You should know
4.2
Great
2K reviews
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Problems with exchange and withdrawal
I have tried it and I was NOT satisfied. I had problems with both exchange and withdrawal. My exchange was stuck at "Sending for exchange" for a wekk, and I had to resolve it with Guarda support. Also, there are high minimal amounts for exchange (approx. 20-30 USD worth), so exchaging small amounts is a problem.
November 11, 2024
Unprompted review
Reply from Guarda
We’re sorry to hear about your experience and appreciate you sharing your feedback. Exchange issues like being stuck at "Sending for exchange" are rare, and we’re glad our support team was able to assist you. Regarding the minimum amounts to exchange, thank you, we will work on adding alternative liquidity providers to lower the minimums.
Thank you for helping us improve!
Reply from Guarda
Thank you for your positive feedback!
We’re thrilled to hear that you’re satisfied with Guarda.
If you have any more questions or need further assistance, please don’t hesitate to reach out to us at support@guarda.com.
Stay connected with us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet for the latest updates and news.
flexible and best
Everything in one place, and we could access by desktop computers and mobiles too.
November 23, 2024
Unprompted review
Reply from Guarda
Thank you for your review!
Making crypto management seamless and accessible everywhere is what we strive for. If you ever have questions or feedback, don’t hesitate to reach out. We're here to support you!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
Reply from Guarda
Thank you for your 5-star review!
We're excited to hear you’ve set up Guarda Wallet on your new PC. Welcome to the Guarda community!
If you need any help or want to explore all the features our wallet has to offer, don’t hesitate to reach out. We’re here to ensure your experience is smooth and secure.
Guarda is easily my new favorite ❤️
I'm very particular when it comes to crypto wallets, exchanges, etc. so when I had to find a way of moving DOGE off of an old wallet and saw the wallet options for some reason Guarda stood out. I am very happy I decided to try Guarda, as I now have another crypto wallet/exchange service that I feel safe to use. I am very impressed with the UI, how seamless and intuitive everything is - I am excited to use Guarda more, thanks!
November 21, 2024
Unprompted review
Reply from Guarda
Thank you for your review!
It's wonderful to know that you find our UI seamless and intuitive—it’s exactly what we aim for!
Your safety and satisfaction are our top priorities, and we're delighted that we’ve earned your trust as a go-to wallet and exchange service. If you ever need assistance or have suggestions, feel free to reach out.
Happy hodling!
Very (very)…
Very (very) slowwwwwwwly!!!!!!!!!!!!!!!!!!!!!!
Fucsking bad!
November 21, 2024
Unprompted review
Reply from Guarda
We’re sorry to hear about your frustration and understand how important speed is. We're constantly working to improve performance and ensure a smoother experience for our users.
If you’re willing to share more details, our support team would be happy to investigate and assist you further. Thank you for your feedback!
staking broken with harmoney one wont…
staking broken with harmoney one wont let you relegate costing you big time.
November 21, 2024
Unprompted review
Reply from Guarda
We’re sorry to hear about the staking issue you experienced with Harmony ONE. This is not the experience we aim to provide, and we’d like to help resolve it. Please reach out to our support team with more details so we can assist you and address any losses caused.
Thank you for bringing this to our attention!
George is a great
George is a great. The platform works well and customer support is quick and efficient.
November 19, 2024
Unprompted review
Reply from Guarda
Thank you for your 5-star review! We're delighted to hear that you've had a smooth experience with our app and haven't encountered any issues.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
Great experience so far
Just started to use the service and for one transaction I faced some issues, but was resolved rather quickly.
Very responsive and fast support-team, they reply emails within minutes, absolutely top.
November 18, 2024
Unprompted review
Reply from Guarda
Thank your 5-star review!
We're thrilled to hear that you had a positive experience with our support team—they work hard to provide quick and effective solutions for our users.
We’re sorry you encountered an issue initially, but we’re glad we could resolve it promptly. Your feedback inspires us to keep improving and ensuring every transaction is smooth. If you ever need assistance again, don’t hesitate to reach out—we’re always here to help!
Thank you for choosing Guarda, and welcome to the community!
I had the best support experience…
I had the best support experience anyone could desire. Thanks to George i've recovered my wallet.18/11/24 20.40 UCT+1. Loved his effort and his carefull. Thanks.
November 18, 2024
Unprompted review
Reply from Guarda
Thank you for your review!
We’re delighted to hear about your experience with George—he truly embodies the dedication and care we strive for in our support team.
Recovering your wallet is a critical matter, and we’re thrilled George could assist you with such attentiveness and professionalism.
If you ever need assistance again, we’re just a message away. Thanks for trusting Guarda, and welcome to our family of valued users!
Reply from Guarda
Thank you for your 5-star review! We're delighted to hear that you've had a smooth experience with our app and haven't encountered any issues.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
GUARDA SAVE ME ON XRP WALLET
GUARDA SAVE ME ON XRP WALLET? THAT I HAD PK, but on my old xrp wallet dont work more, and i used guarda to witdraw my xrp s ;;;; guarda is great
November 16, 2024
Unprompted review
Reply from Guarda
We're delighted to hear that Guarda was able to help you. Ensuring that our users can securely manage their assets, even in tricky situations, is what we’re all about.
We’re grateful for your trust and happy to know you found our service reliable and helpful. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. Thank you for choosing Guarda and being part of our community!
Stay secure and keep on thriving in your crypto journey!
Excellent service
Excellent service! I just recovered my fund from dogechain.info site; which had been shutdown. I thank Guarda!
November 16, 2024
Unprompted review
Reply from Guarda
Thank you so much for your 5-star review and for sharing your experience! We’re thrilled to hear that Guarda was able to help you recover your funds after the Dogechain.info site shutdown. Providing reliable and secure service is at the core of what we do, and stories like yours inspire us to continue improving and supporting our users.
If you ever need assistance in the future or have any questions, we’re always here to help. Thanks again for choosing Guarda and for trusting us with your crypto journey!
Had passwords and 12 word code to…
Had passwords and 12 word code to restore my wallet on app on my phone. I'd one wallet and that wallet magically disappeared and replaced with a same currency wallet but with a different address and zero currency in it. . Avoid like the plague
November 14, 2024
Unprompted review
Reply from Guarda
We’re sorry to hear about your experience. Wallet addresses are generated based on the recovery phrase, so this issue is concerning and should not happen.
If the issue persists, our support team is here to investigate and help recover your funds if possible (support@guarda.com). We take this seriously and appreciate the chance to assist you!
Amazing and easy.
November 3, 2024
Unprompted review
Reply from Guarda
Thank you for your positive feedback!
We’re thrilled to hear that you’re satisfied with Guarda.
If you have any more questions or need further assistance, please don’t hesitate to reach out to us at support@guarda.com.
Stay connected with us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet for the latest updates and news.
Very trust Guarda Wallet & very good…
Very trust Guarda Wallet & very good support for any issue you have and fast support . You Can send & receive Bitcoin , Tether usdt bep20 (bnb) & Tether trc20 trx (tron) and many others Token and Crypto and exchange Crypto to Token and Vis Versa , very good platform and trust with your eyes close and .
Thank You Guarda .
November 3, 2024
Unprompted review
Reply from Guarda
Thank you for your review and 5-star rating!
We’re thrilled to hear that you find Guarda Wallet reliable and that our support team has been there for you when needed. It’s great to know you’re enjoying the convenience of sending, receiving, and exchanging your favorite cryptocurrencies smoothly.
If you ever have any questions or need assistance, our support team is always here to help!
Happy trading, and thanks again for being a part of our community.
Reply from Guarda
Thank you for your 5-star review! We're delighted to hear that you've had a smooth experience with our app and haven't encountered any issues.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
Wallet is ok but really slow fast support tho
had crypto withdrawn I had usdc and basically I needed ethereum to be able to convert it so I had to I deposited ethereum then I went to convert it I converted it I guess it was an error or something happened but it went through it confirmed but I didn't receive the money in the area I had to contact support support was fast everything was resolved I did get my money but you know if stuff like this happened the website was really slow it wasn't that efficient every time I refresh your locked me out but overall good wallet just really slow
October 27, 2024
Unprompted review
Reply from Guarda
Thank you for sharing your experience with us. We're glad to hear that our support team was able to quickly assist you and ensure you received your funds—your satisfaction is our priority!
We understand that delays and performance issues can be frustrating, and we're sorry that the wallet speed did not meet your expectations this time. We’re continually working to optimize our system to make transactions smoother and faster for all users. Issues like these can sometimes happen, and your feedback is incredibly valuable in helping us improve.
Thank you for choosing our wallet and for letting us know where we can improve. Please don’t hesitate to reach out if you encounter further issues—we’re here to help!
Reply from Guarda
Thank you for your kind words!
We’re glad to hear that you found the process quick and easy. Providing a seamless experience is our priority, and it’s fantastic to know we delivered. If you ever need assistance, don’t hesitate to reach out to us at support@guarda.com.
Stay updated by following us on social media: Twitter: x.com/GuardaWallet Telegram: t.me/guardawallet We’re happy to have you in our community!
Reply from Guarda
Greetings!
Thank you for the fantastic review! We're thrilled to hear that you're enjoying our wallet!
If you ever have any questions or need assistance, feel free to reach out to us at support@guarda.com. Stay connected with us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet for the latest updates.
We are glad to have you with us!
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