Guardian Of Time Reviews 

1,432
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, prompt communication, and exceptional quality of the products that consistently arrive in secure packaging. Many reviewers emphasize that items match their online descriptions perfectly and appreciate the smooth, professional transaction process from start to finish. However, some people mentioned minor shipping delays, extended delivery times, or longer waiting periods before their purchases finally arrived. A few reviewers also experienced unexpected delivery setbacks or transit issues that temporarily impacted their overall purchasing journey. Despite these occasional hurdles, consumers generally remain satisfied with the professional service and responsiveness provided throughout.

What people talk about most

Product

People report positive experiences with product, highlighting that items arrive brand new, complete with all... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast, secure shipping and... See more

Service

Users describe positive interactions with service, highlighting quick responses, polite communication, and... See more

Quality

Consumers find quality to be positive, highlighting that the watch is brand new, genuine, and delivered in... See more

Response time

Clients share positive opinions on response time, frequently highlighting fast communication, helpful updates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent as always seller. The watch I ordered arrived in perfect condition with just a slight delay. Very good communication. I underline the fact that the watches are always delivered the next day... See more

Company replied

Rated 5 out of 5 stars

Overall pleasant experience. They always communicated quickly and watch was delivered within the specified timeframe. I was only a little surprised that shipping the watch cost over a week after purch... See more

Company replied

Rated 5 out of 5 stars

This is the second time I've purchased a watch from Guardian of Time. For the second time, I'm very satisfied with the thorough, professional, and friendly service. I also managed to agree on a price... See more

Company replied

Rated 5 out of 5 stars

“Fantastic service, really friendly staff, and super-fast delivery. I’m absolutely thrilled with my Omega Aqua Terra Black Laquer, 38mm with the perfect fit, purchased to celebrate my 50th birthday ne... See more

Company replied


Company details

  1. Watch Store

Written by the company

Guardian Of Time was founded by true lovers of exquisite luxury watches, encouraged collectioners that devoted themselves in building a path where customer’s demands and expectations meet together. The unique approach was manually designed to satisfy the customer from the moment he requests his special piece to the final delivery. Guardian Of Time is an online-based watch boutique with vaults and offices all around European Union. We mainly focus on luxury watches giving priority to such brands as Patek Philippe, Rolex, A.Lange & Söhne, Audemars Piguet, Omega, Hublot, Breitling and other leading figures from Swiss watch-making. Among other respected watch dealers we outstand both with our rewarding price range and the service that we deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,432)

161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect - friendly and professional communication, the was arrived in perfect condition, even a few days earlier than originally indicated. I‘d buy again anytime!

June 7, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are glad that you are happy with our service. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Great service! Watch exactly as described and…

Great Service! Watch exactly as described and promised, delivery well within stated delivery time.
C|lear communication and follow up

June 7, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are glad that you are satisfied with your purchase. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Simply outstanding!

Simply outstanding!
Nothing could have been better. Very nice watch, best customer service, transaction transparency at all times, very careful packaging and fast delivery. Many thanks, unreserved recommendation, gladly again.

May 30, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are happy that you are satisfied with everything. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very Professional and highly…

Very Professional and highly responsive. I can recommend 100% Guardian of Time w/o any doubt

May 24, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are glad that you are happy with our service. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with, good price, good customer service, speedy delivery

May 24, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very clear communication

Very clear communication. Delivered within the initial timeframe.

May 22, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Professionals

Excellent support and information from the step of order until the delivery.

May 15, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are glad that you are satisfied with everything. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Keeping their promises

I was very satisfied, they promised a certain date as a deadline and delivered 1 day before. Watch was great, as well as communication with the seller.

Artem.

May 9, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are glad that you are satisfied with your purchase. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very good service

Very good service. Thank you

May 10, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Everiyhing was perfekt

Everiyhing was perfekt. The delivery was fast.

May 7, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Everything perfect

Everything perfect. Wonderful staff, they make me feel very comfortable for everything

May 6, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Everything was ok

Everything was ok, I got what the seller promised me. I give them 5 stars.

April 29, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Very professional and communicative…

Very professional and communicative team. Reliable organization. I would be happy to repeat the transaction in the future again.

April 25, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are happy that you are satisfied with your purchase. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Perfect!

Everything went just fine and smooth.
Before purchasing, I found them very professionals.
Shipment was extremely fast and follow-up very good as well.

April 24, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are glad that you are satisfied with our service. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

very good price & service

good price
good service: quick responses
good delivery, secure packaged.

April 19, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Two thumbs up!

Good value for money, great customer service including a personal phone call the day before shipment to check the delivery address. Fast overnight delivery. Two thumbs up!

April 11, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. We are happy that you are satisfied with everything. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Extremely satisfied with my purchase…

Extremely satisfied with my purchase which came at a competitive price. The order came in as guaranteed. The customer service was excellent. I was kept informed throughout the delivery process and all my questions were answered informatively and swiftly. Highly recommended.

April 12, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. We are glad that you are happy with our service. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

The watch arrived as I ordered

The watch arrived as I ordered, with constant communication regarding delivery and genuine service.

Highly recommend.

March 26, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive feedback. Enjoy your watch.

With best wishes,
Guardian Of Time

Rated 5 out of 5 stars

Shopping in such a good store is a pleasure

The watch matches with the description. Express shipping, I highly recommend shopping at Guardian Of Time! Professional service

March 28, 2024
Guardian Of Time logo

Reply from Guardian Of Time

Hi,
Thank you for your positive comments. Enjoy your watch.

With best wishes,
Guardian Of Time

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