Guardian Vape Reviews 287

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been buying from Guardian Vape for some months now and have found their service excellent. When something I’ve ordered was out of stock they’ve called me to discuss alternatives. They offer dis... See more

Rated 5 out of 5 stars

Fed up with getting counterfeit coils on even top rated ebay sellers I have finally found Guardian Vape. Great prices, super fast free delivery and genuine coils. Look no further for value and quali... See more

Rated 5 out of 5 stars

I've used guardian vapes for around 6-8 months and will not go anywhere else now. Brilliant company, very quick shipping and extremely good prices if you buy in bulk. I always buy aonyhs supply and ge... See more

Company replied

Rated 5 out of 5 stars

Bought from their website consistently for the past year - mods, tanks, coils, juice - never had any issues with them and they don't seem to suffer from stock issues like a lot of the competitors.... See more

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

Welcome to Guardian Vape! Discover a variety of vaping essentials, from e-liquids and kits to disposables, pods, mods, coils, tanks, and accessories. Whether you're a beginner or an advanced vaper, find everything you need. Enjoy quality products from the best brands at affordable prices, and keep an eye out for fantastic free offers on select items. Happy vaping!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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Rated 1 out of 5 stars

Won't buy here again

I purchased a vape from here and it became faulty and stopped working after 2 months. As stated on the eBay page you are advised to contact them to resolve the issue. I have contacted a few times and expected a either a refund or a replacement. I was told to contact the manufacturer, this is not the correct course of action. If I purchased a car from a dealership and it developed a fault I would take it back to where I brought it the dealership, not the manufacturer! I won't be buying here again.

July 17, 2023
Unprompted review
Guardian Vape logo

Reply from Guardian Vape

We're truly sorry to hear about your experience. Your satisfaction is important to us, and we apologise for any inconvenience caused. Please reach out to our customer service team directly so we can address this issue and make things right for you. Could you please provide us with your order number?

Guardian Vape Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, perfect condition and a fab mod. A great smooth transaction I will definitely recommend this mod. It’s smaller than some of the other mods but just as powerful and the battery lasts quite a while. A great mod all round

September 15, 2023
Rated 1 out of 5 stars

Do not buy from this seller

Do not buy from this seller! Worst experience ever! The delivery was slow and I received a completly different item than what I've actually ordered. I tried contacting the seller, which obviously did not help in any way. They are here for profit, not customer satisfaction. Very disappointed, shame on you. I do encourage to browse all other shops before the Guardian Vape Shop.

July 17, 2023
Unprompted review
Guardian Vape logo

Reply from Guardian Vape

We're truly sorry to hear about your disappointing experience. Your satisfaction is paramount to us, and we deeply regret any inconvenience caused. We strive to provide the best service possible and ensure that our customers receive the correct items promptly. Please accept our sincere apologies for falling short of your expectations. If you could kindly provide us with more details, we'll do our utmost to resolve this matter promptly.

Guardian Vape Team

Rated 5 out of 5 stars

First time order

First time order. Order was correct and adequately priced compared to others. Also delivery was within 48hours (that's what i paid postage).

Will definitely order from them again.

July 4, 2023
Rated 1 out of 5 stars

Accepted order and then refunded me…

Accepted order and then refunded me without any reason. Always been good in the past.

February 10, 2023
Guardian Vape logo

Reply from Guardian Vape

We're truly sorry for the unexpected refund and any inconvenience it may have caused. We strive to maintain a high standard of service and regret any lapse in your experience. Please reach out to our customer service team so we can investigate this issue further and ensure your satisfaction.

Guardian Vape Team

Rated 1 out of 5 stars

My experience has been poor

My experience has been poor , the item I ordered was not in stock so they offered alternatives but I just asked them that I would prefer a refund. They never really responded and I've had to email multiple times to ask what was going on & they said they're having IT issues and one thing after another ... I'm still waiting on that refund.

November 18, 2022
Unprompted review
Rated 1 out of 5 stars

Lack of stock, slow dispatch

Didn't have the colour item in stock I ordered. Said they would send me a different colour. Over a week later I receive an email from royal mail to say they have received the item. Definitely not the dispatch day that I was told.

December 3, 2022
Rated 5 out of 5 stars

Ordered online

Ordered online. Voopoo list them as their only official distributor and after having issues with poor quality coils locally I've been ordering from Guardian knowing I'll receive genuine products. Items dispatched quickly too :)

November 1, 2022

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