Guernsey Post Reviews 

35
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I dread visiting Guernsey Post outlets - the women behind the counters are either grumpy, disinterested, pretending to be deaf, did I mention grumpy? or a mixture of all three. Well four, if you count... See more

Rated 5 out of 5 stars

I Have used the My UK Address a few times now between its launch and now and it has worked really well for me and it is simple to use. I even bought stuff from John Lewis which came from a reseller... See more

Company replied

Rated 5 out of 5 stars

MyUK Address was invaluable to me during my 12 months in Guernsey. I ordered a lot of practical, technical items which even Amazon and ebay sellers wouldn't send directly to Guernsey and although I ha... See more

Company replied

Rated 5 out of 5 stars

Excellent Service with fair prices which opens up Amazon Marketplace for Guernsey Residents as I can now get products from the US delivered via My UK Address, Brilliant idea! well done Guernsey Post

Company replied

Company details

  1. Shipping and Mailing Service

Written by the company

Guernsey Post is proud to provide reliable and postal services to the local community. As a trusted part of island life, we are committed to delivering solutions that meet the needs of our customers. Our newest service, myUKaddress, enables Guernsey residents to shop with UK retailers that don’t deliver to the island. Using a convenient hub in Portsmouth, we make it easy for customers to access their favourite shops. We also offer helpful online tools such as the Postcode Finder and Postage Calculator, designed to simplify your postal needs. Whether you’re sending a parcel, receiving goods, or looking for expert advice, our team is here to help every step of the way. At Guernsey Post, customer satisfaction is at the heart of everything we do. We pride ourselves on delivering exceptional service and staying connected to the community we serve. We’re always looking for ways to improve, and your feedback matters to us. If you’ve used our services, please take a moment to share your experience on Trustpilot—we’d love to hear from you!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

35 reviews

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No recent history of asking for reviews

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4.3

All reviews

(35)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I love this MyUKAddress

I love this MyUKAddress. Was easy to register and git my address details straight away. I ordered something from Amazon which wouldn't be deliver to the Channel Islands. The item did fail to deliver to the drop off point a couple of times because of out of hours delivery, before I realised I could ask Amazon to deliver in normal working hours. You get an email from the Post Office with your delivery cost and a link to pay it. Very quick and easy to use. Well done Guernsey Post 👏

December 13, 2024
Unprompted review
Guernsey Post logo

Reply from Guernsey Post

We are delighted to hear this. Thank you!

Rated 5 out of 5 stars

Such a simple straightforward process

Such a simple straightforward process and I’ve used it half a dozen times in the last few weeks in the buildup to Christmas…. absolutely no complaints from me!

December 17, 2024
Unprompted review
Guernsey Post logo

Reply from Guernsey Post

We are really pleased to hear this. Thank you!

Rated 5 out of 5 stars

Effortless and Reliable: My Experience with MYUKadress

I recently had the opportunity to use MYUKadress, and I must say, their service is impressively straightforward and user-friendly. From start to finish, the process was seamless, making it an excellent choice for anyone in need of a UK address solution.

What stood out to me the most was the simplicity of their platform. Signing up was quick and hassle-free, with clear instructions guiding me through each step. The interface is intuitive, even for those who may not be particularly tech-savvy.

The service itself is efficient and reliable. Whether you're looking to receive parcels, letters, or manage your mail while abroad, MYUKadress delivers exactly what they promise without unnecessary complications. Their communication is excellent, providing timely notifications and updates that keep you informed about your deliveries.

Another highlight is their customer support. Whenever I had questions, their team was responsive and helpful, making sure I felt confident and cared for throughout the process.

In short, MYUKadress combines ease of use with outstanding reliability, making it a top-notch service. I highly recommend it to anyone who values convenience and efficiency in managing their UK mailing needs.

December 11, 2024
Unprompted review
Guernsey Post logo

Reply from Guernsey Post

We are thrilled to hear this and will pass on to everyone involved. Thank you for taking the time to write this.

Rated 4 out of 5 stars

Address tips

Excellent service and very helpful when I had to query something. Only problem I experienced was that my UK address was too long (more than 30 characters). With difficulty I managed to condense it by removing punctuation and abbreviating words. Fortunately it worked! Will definitely use this service again.

December 3, 2024
Unprompted review
Guernsey Post logo

Reply from Guernsey Post

We are delighted to hear this, thank you. We are aware of the address issue with some retailers but we are pleased you managed to find a workaround!

Rated 4 out of 5 stars

Uk address great for special parts…

Uk address great for special parts tools some retailers won't send to Guernsey. However should be able to incorporate my ebox but customers service should be able to link which would help me and help post office saving deliver times

December 12, 2024
Unprompted review
Guernsey Post logo

Reply from Guernsey Post

We are pleased to hear you like the service. Thank you for your feedback too, we are hoping to incorporate EBox in the future.

Rated 5 out of 5 stars

An amazing service by Guernsey Post.

An amazing service by Guernsey Post.
Reliable, helpful and stress free. A very easy system to use:
This has been a long overdue for Guernsey residents.

December 17, 2024
Unprompted review
Guernsey Post logo

Reply from Guernsey Post

We are delighted to hear this. Thank you for your feedback!

Rated 5 out of 5 stars

Outstanding service

Outstanding service ! 3 parcels with mixed up addresses all delivered to the correct place. very impressed

October 4, 2024
Unprompted review
Guernsey Post logo

Reply from Guernsey Post

We are delighted to hear this. Thank you for taking the time to give your feedback!

Rated 1 out of 5 stars

Royal Mail Special Delivery Not Guaranteed 1pm that day

Here we go again Service used:
Royal Mail Special Delivery Guaranteed 1pm™guest what it was never delivered to me on Saturday 28 th August 2021 it was scanned in at 7.26am but never went out for delivered total total disgrace on guernsey post behalf for a failed delivery service we paid for but never got the service today i phoned up to complain and got the phone put down on me they are not fit to run the postage service and needs to be handed back to the states of guernsey where we would get a better service from them not a crap service they could not careless about the guernsey people in how much we pay out to get are goods over from the UK .

August 31, 2021
Unprompted review
Rated 1 out of 5 stars

CRAP DELIVERY

GUERNSEY POST DELIVERY IS ABSOLUTELY A PEICE OF CRAP. MY IRDER WAS SUPPOSED TO ARRIVE TODAY BUT IT NEVER GOT HERE. THIS IS A HUGE DISAPPOINTMENT

January 25, 2020
Unprompted review
Rated 1 out of 5 stars

I dread visiting Guernsey Post outlets …

I dread visiting Guernsey Post outlets - the women behind the counters are either grumpy, disinterested, pretending to be deaf, did I mention grumpy? or a mixture of all three. Well four, if you count grumpy twice, doublegrumpy. I am particularly talking about L'Islet and St Sampson branches, in the Co-op Locale premises, but the one in Waitrose Rohais is equally unfriendly. I always leave wondering if I should check to see whether there is dog poo on my shoes...

October 31, 2017
Unprompted review

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