GUGOBET Reviews 

13
•
TrustScore 2 out of 5

2.1

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Company details

  1. Online Casino or Bookmaker
  2. also in
  3. Bookmaker
  4. Casino
  5. Gambling Service
  6. Online Sports Betting Vendor

Written by the company

GUGOBET is an India-based online betting website with 40+ sports betting options and 5,000+ casino games. We follow the relevant laws and aim to keep things fair and secure, while offering competitive betting odds and RTP. Our Member Level Club gives players extra rewards as they level up, and new members can enjoy a 100% welcome bonus. Try to win real cash! 💙 18+ only. Please play responsibly ✅


Contact info

You should know

2.1

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

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2.1

All reviews

(13)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam - Banned after ₹12,500 withdrawal

Update 3 - 16 Oct 6:04 PM: PROOF that Gugobet's official email DOES NOT EXIST. Gmail delivery failed - "recipient server did not accept our requests to connect - timed out". Screenshot attached. They are asking me to contact official channels on Trustpilot but their official email is fake. This is a scam.Update 2 - 16 Oct 4:32 PM: Gugobet support (GGBCS1) on official chat still repeating same message "account banned abnormal betting, cannot be reactivated" even after their Trustpilot reply asking me to contact them. They are refusing to refund my original Rs 1200 deposit. Attaching chat proof.Update 16 Oct - Gugobet replied on Trustpilot asking me to contact official channels. I have contacted.

Account: 8528034023
Deposit Proof: UPI ID 628493230752 - Rs 1200 to shaik-b209@pthdfc on 11 Oct 2026
My request: Please refund my original deposit Rs 1200 only. I am not claiming winnings.

If refunded, I will update review to 5 stars.My mobile: 8528034023. I deposited via UPI and won Rs 12,500. As soon as I requested withdrawal, Gugobet banned my account saying "abnormal betting behavior" and said refunds and withdrawals are not possible for disabled accounts.

Their support email does NOT exist, it bounces back. Live chat agent GGBCS2 just copy-pastes same reply and blocks chat.

Do NOT deposit on Gugobet. They will ban you when you win. I have filed complaint on Cyber Crime portal. I have all UPI proofs and chat screenshots.

October 12, 2026
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hello, thanks for taking the time to leave your feedback.

We’re sorry to hear about your experience and understand your frustration. GUGOBET does not restrict accounts simply because a player wins. Restrictions may be applied when unusual account activity is detected and requires further review.

We’d appreciate the opportunity to look into your case. Please contact our support team through the available official channels so we can review the matter further.

Rated 1 out of 5 stars

Stop sending me these automated robotic…

Stop sending me these automated robotic replies. I have clearly mentioned that your site's chat support is NOT helping and my account is blocked. If my account is not unblocked and my winnings of ₹1 Lakh are not released within 24 hours, I am going to file an official complaint with the National Cyber Crime Reporting Portal (cybercrime.gov.in) and report your platform for financial fraud. Treat this as my final warning."

September 26, 2025
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Kevin, thanks for taking the time to leave your feedback.

We’re sorry to hear about your experience. At Gugobet, we would never suspend an account simply because a player has won. Accounts are only suspended when our security systems detect activity that may breach our Terms and Conditions.

As your review doesn’t include enough details for us to investigate, please contact our Customer Support team with your account details. We’ll be happy to review your case and provide further clarification.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

I deposit 20k amount i win 4lakh 61…

I deposit 20k amount i win 4lakh 61 thousand my bank account not verification so I ask with customer care they told upload account statement I upload then I put withdrawal request 50k my balance was 4lakh 11 thousand I done refresh in my wallet become 0 then my 50k withdrawal failed i ask customer care they make my account disabled i don't know whom im going to ask... if I ask customer care they are telling Your account was banned for abnormal betting behavior ....I didn't done anything wrong simply they can't give withdrawal ...so they doing like this

July 28, 2026
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Shrihari, thanks for taking the time to leave your feedback.

We’re sorry to hear about the issues you’ve experienced with your withdrawal and account access, and we understand why this situation has been frustrating, especially after you completed the requested verification steps and expected your withdrawal to be processed.

We’d like to take another look at what happened and make sure your case has been handled correctly. Please reach out to our Customer Support team with your account details so we can check the previous communication and provide further clarification.

Thank you for your patience.

Rated 1 out of 5 stars

there's around 3 lakh 70 thousand…

there's around 3 lakh 70 thousand rupees balance including 2 lakh withdrawal gugobet simply disabled my account in the name arbitral betting such a loss. i request everyone not to deposit

June 12, 2026
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Harish, thank you for taking the time to share your feedback. We're genuinely sorry to hear about the difficulties you've experienced.

We appreciate how concerning it must be when you're unable to access your account. In some cases, accounts may be subject to security, identity verification, or compliance reviews in accordance with our Terms & Conditions. During this process, account access or withdrawals may be temporarily restricted while the necessary checks are carried out.

As we're unable to review account-specific information through public comments, please contact our Customer Support team with your registered account details. They'll be happy to investigate your case and provide further assistance.

We appreciate your patience and hope to help resolve this for you as quickly as possible.

Rated 1 out of 5 stars

My gugobet account not logging

My gugobet account not logging

April 26, 2026
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Simpi, we are sorry to hear you are having trouble logging into your account. We want to get you back into the action as quickly as possible.

Login issues can sometimes occur due to network connectivity, a forgotten password, or routine security checks. Please reach out to our 24/7 customer support team with your registered number or ID. Our team will help you reset your access and ensure your GUGOBET login is working perfectly.

Rated 4 out of 5 stars

Easy to use

Easy to use, great game selection. A bit slow on the deposit add speed, but still a decent site for having fun.

April 15, 2026
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Rahul, thank you for the 4-star review! We are thrilled to hear you enjoy our wide game selection and find the GUGOBET app easy to use for your sports betting and casino gaming.

We appreciate your honest feedback regarding the deposit speed. We are constantly upgrading our payment gateways in India to ensure faster and more seamless transactions. We hope to earn that 5th star from you soon! Good luck with your next game!

Rated 1 out of 5 stars

West app don't believe this full froud

West app don't believe this full froud
Mathar chod app Mera Paisa nahi addhoga

April 2, 2026
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Raja, we understand that waiting for a deposit to reflect in your account can be frustrating. As a secure real cash gaming platform, we ensure every transaction is processed safely, though occasional banking network delays can happen.

However, GUGOBET strictly does not tolerate abusive and offensive language. We are committed to maintaining a professional and safe environment for our community.

If you have a genuine transaction issue, please reach out to our support team with your transaction ID, and we will assist you professionally. In the meantime, this review has been reported for violating platform guidelines regarding profanity.

Rated 1 out of 5 stars

The worst and fraud application I seen…

The worst and fraud application I seen ever.. my deposit amount not added till not added and they are keep saying that money not received even after received bank statement everything.. please don't deposit and don't play at here

February 15, 2026
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Hemanth, we apologize for the frustration this delay has caused. At GUGOBET, we process thousands of secure transactions daily for our casino and sports betting players.

Sometimes, delays occur due to inter-bank processing or third-party payment gateway verifications, which are beyond our direct control. Even with a bank statement, our finance team must wait for the funds to clear securely into our system before crediting your GUGOBET account.

Please reach out to customer support with your transaction ID. We will escalate this to our finance department and ensure your real cash deposit is credited as soon as it clears.

Rated 1 out of 5 stars

fraud app and cheating app

fraud app and cheating app

October 31, 2025
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Kesam, GUGOBET as a trusted platform for real cash games in India, all our casino games operate using certified Random Number Generators (RNGs) to guarantee fair and transparent outcomes for every player.

Since no specific details were provided in your review, we cannot investigate this claim or verify your account. If you experienced a genuine issue with a game or a bet, please contact our 24/7 support team with your account ID so we can look into it immediately.

Rated 1 out of 5 stars

They are scammers and avoid this site

They are scammers and avoid this site
They donot given you
Your winning amount
They direct do your account block when yo winning
This company is a cheater company

June 22, 2025
Unprompted review
GUGOBET logo

Reply from GUGOBET

Hi Mohit, GUGOBET has built a strong reputation as a premier sports betting and casino app because we always pay out legitimate winnings.

We never block accounts simply for winning. Account suspensions only occur if our security system detects a breach of our Terms and Conditions. This strict anti-fraud policy ensures a fair and secure gaming environment for all our genuine players in India.

If you believe your account was suspended in error, please contact our customer support for a full review of your case.

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